Rated 4.6 out of 5 by 244
Rated 4.0 out of 5.0 by KathyH77 My favorite hotel chain!
My husband and I celebrated our anniversary with a night on the town in the Woodlands. As always we stayed at a Holiday Inn Express. I have consistently been impressed with the friendliness of staff, the cleanliness of the rooms and the comfort of the beds. While I still rate HIE as my favorite in all areas I was concerned by one thing. It seemed as though the breakfast crew(only one person that I saw) was a bit overwhelmed by the large crowd on a Saturday morning. Apparently there were several meetings being held and it seemed everyone was having breakfast at the same time. I was disappointed when told there were no more boiled eggs. I know it is not a big thing but it surprised me because of customer care at other hotels.
August 26, 2015
Rated 5.0 out of 5.0 by zejediahs Highly Recommended Value, but...
Everything was excellent in my stay. I didn't utilize much of the business-related amenities which appeared to be quite formidible. The level of comfort, cleanliness and courtesy was everything that I would expect as a patron of any establishment...which rarely gets fulfilled these days. The price paid was well worth the value. The only complaint I had was the fact that the main outer door to adjacent rooms slam loudly and can wake you up at night if someone isn't mindful of that fact and deliberately closes the door softly
August 24, 2015
Rated 5.0 out of 5.0 by Ubenslayed I love to stay here!!
Arrived to the hotel after a long flight and had no issues checking in and getting my things to the room. My room was very clean and updated nicely, the bathroom looked very sharp. I had such a nice stay here, the food, internet , staff were all top notch. I travel a great deal and this HI Express is my favorite.
The location is great also, food/beer all kinds of things to do.
August 24, 2015