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Rated 4.5 out of 5 by 185 reviewers.
Rated 5.0 out of 5.0 by great room and wonderful bedding Our room had extra space for a couch. This made our stay much more comfortable. The bedding was very nice -- we really enjoyed this room and will stay at this hotel again. November 5, 2014
Rated 2.0 out of 5.0 by maybe next time i was looking for a comfy bed, hot tub and warm pool. got the bed November 4, 2014
Rated 5.0 out of 5.0 by Very quiet room My room was very quiet - great breakfast - convenient location November 2, 2014
Rated 5.0 out of 5.0 by Great rooms This particular HIE is our hotel of choice. We travel quite a bit between California and Washington and we make it a must-stop here because we know we will always have a great room. You can't beat the service either. Staff is always on top of things making a person feel welcome. October 31, 2014
Rated 5.0 out of 5.0 by Great service The room locks need updated it took 3 trips to frount desk and a change of rooms to get one that works however once inside it was a great comfortable room I will stay again when im in springfield..... October 31, 2014
Rated 5.0 out of 5.0 by Good, quick stay Great, friendly, and helpful staff. We mentioned we'd be leaving before breakfast, and they quickly gave us small sheets to place an order for to go breakfast bags. it was fantastic October 27, 2014
Rated 5.0 out of 5.0 by Great service Staff friendly and attentive...some noisy hotel guests and their pet were annoying after midnight. Breakfast was outstanding; choices included just about everything you could want. October 21, 2014
Rated 5.0 out of 5.0 by nice accomodations for a family stayed for a night on the way to California from Vancouver - comfortable accommodations, nice clean rooms, friendly staff and good breakfast. October 20, 2014
Rated 4.0 out of 5.0 by Comfortable Overall an excellent place to stay. One drawback is the no shuttle to airport. I understand there is another Holiday Inn in the area that does provide AP transportation. Would like to have known this when making reservations. October 19, 2014
Rated 2.0 out of 5.0 by Title The missing shower head was a pain in the neck. I didn't like having to shower without it. It colored my opinion of everything else. When I reported it, the desk clerk said she was sorry but nobody showed up to replace it while I was there. October 16, 2014
Rated 5.0 out of 5.0 by my stay we stay in motels a lot and by most this this was one of the better stays. We will be coming back and do it all over again October 14, 2014
Rated 4.0 out of 5.0 clean hotel Staff was helpful and friendly especially in breakfast area October 13, 2014
Rated 5.0 out of 5.0 by Great service Got into Eugene late at night and was greeted by a friendly smile behind the check in desk. I was very tired from a long day of traveling and his smile and friendly nature helped a lot. The room was clean and the bed was very comfortable. The next night when I was down the road I realized I had left a shirt hanging in the closet in my room. I called and they found my shirt and shipped it to me. My whole experience with the people working at this facility was great. I will stay here when in Eugene again. October 13, 2014
Rated 5.0 out of 5.0 by Excellent and Predictable We try to stay at HIE's everywhere we go. Love their mattresses (purchased one just like it after a stay a few years ago), pillows, breakfast buffet. HIE's are pretty much the same all over, so it takes the guesswork out of finding a place to stay in a new area. October 10, 2014
Rated 5.0 out of 5.0 by A very good room We stayed in a suite that was very comfortable. It was clean and bright. October 10, 2014
Rated 5.0 out of 5.0 by Great service Great services rendered by Dwayne. He humanized the services. Went out of his way to help. Greatly appreciated. October 9, 2014
Rated 4.0 out of 5.0 by Friendly Staff Overall a pleasant stay except for dirty shower head The staff were very friendly and willing to please. Location is easy to get to and around town. October 4, 2014
Rated 4.0 out of 5.0 by Eugene/Springfield The hotel was just fine and the staff were very helpful, knowledgeable and friendly. September 30, 2014
Rated 5.0 out of 5.0 by GREAT HOTEL AND STAFF BUT LOCATION A PROBLEM A great hotel with great staff and rooms and great breakfast. HOWEVER, location is the issue if one is visiting the University of Oregon. It is not a straight line from the hotel to the University and it takes a while to feel comfortable making the trip. Also the driving directions to the hotel were confusing the first time we went to the hotel. September 27, 2014
Rated 5.0 out of 5.0 Mrs. Rienhart This Inn is a wonderful value and is very comfortable. We look forward to more stays at your facilities, again. The staff are friendly and helpful, always September 25, 2014
Rated 5.0 out of 5.0 by Good and comfortable hotel. Have stayed here before and will stay here again. Always clean and hospitable. September 25, 2014
Rated 5.0 out of 5.0 by Leasurly travel The hotel was easily accessible, near good food, and very clean! It will be a pleasure to stay there again! September 25, 2014
Rated 5.0 out of 5.0 by great stay, but time for new mattresses We have stayed at this hotel several times, but it is about time to update the mattresses. They are getting a little soft which makes for a restless night. September 23, 2014
Rated 5.0 out of 5.0 by Fabulous staff and wonderful hotel- Whenever we are staying in Eugene this is the first hotel we try--we have never been disappointed, ever.......the staff is fabulous, courteous and soooo helpful. The breakfast is just right--I heard one other guest say she wished she had the pancake machine at home! It is easy in and out for I5, which is a huge plus. Easy access to downtown, shopping, dining etc The hotel is always clean, bright and cheery! We really do enjoy every stay --Thank you September 18, 2014
Rated 5.0 out of 5.0 by Great place for overnight stay after football game Clean room, comfy bed and excellent staff, what more do you need!! September 10, 2014
Rated 4.0 out of 5.0 by good stay Stay was comfortable, clean and safe. Offsite food choises were very good. Would have been nice if I could have bought a beer September 9, 2014
Rated 5.0 out of 5.0 by Comfortable hotel!! Very clean hotel. Restaurant next door had great food. Staff at hotel were very friendly. September 9, 2014
Rated 4.0 out of 5.0 by New to the area Stayed at this location because of a move to Eugene for a job. Staff was welcoming and accommodating. Hotel was clean and quiet. Would stay here again. September 7, 2014
Rated 4.0 out of 5.0 by Musty smell Convenient location, basic. Friendly staff, decent breakfast area and food. September 5, 2014
Rated 5.0 out of 5.0 by very accomadating very helpful pleasant staff decided over other place because of September 3, 2014
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