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Rated 4.5 out of 5 by 194 reviewers.
Rated 2.0 out of 5.0 Needed a Room We had to stop early so because my wife was ill so we stayed in Eugene instead of our regular hotel. It was not the best experience. December 18, 2014
Rated 4.0 out of 5.0 everything adequate for my needs everything was adequate for my needs. not luxury but didn't pay for luxury. no bar didn't need. pleasant and adequate what MORE WAS NEEDED, NOTHING December 18, 2014
Rated 4.0 out of 5.0 by Room Keys and Kids Over all our stay was ok. The room keys did not work on the room door. Only the exterior doors which created frustration and the changing of keys 3 times with the, still not working. There were noising kids running and yelling keeping us up all night and starting at 6am the next morning. December 16, 2014
Rated 5.0 out of 5.0 by excellent stay even though the weather was cold and rainy it was nice to get back to the room each evening. Only thing that was missing was no refrigerator in the rooms. December 15, 2014
Rated 5.0 out of 5.0 by Comfortable room Very nice room, though the chair at the business desk is uncomfortable to sit at for more that 20 minutes. December 14, 2014
Rated 5.0 out of 5.0 by Springfield Trip Excellent location and wonderful staff!!! most enjoyable stay - as always. December 10, 2014
Rated 4.0 out of 5.0 by Slow Checkin My only issues were I waited 10 minutes before anyone appeared at the front counter to check me in and the breakfast food could have been better. The sausage on both days I tried it was not hot and more on the cold side. December 8, 2014
Rated 5.0 out of 5.0 by Thanksgiving travel-thankful for this Holiday Inn Express After traveling a packed I-5 arrived to a warm greeting, Queen suite and woke up to a hot breakfast that was fresh and had so many options that even a picky eater would be satisfied, eggs, bacon & gluten free options too ! Had a great visit with the grandkids and had them over to the hotel to enjoy some pool time together. The pool water is warmed so it did not have that initial freeze when you get in that is typical at so many other places. Even though it was apparent from the parking lot that the hotel was busy, the staff were very friendly and smiling. I even saw 2 little boys come down just after the posted breakfast hours and instead of turning them away, the staff made them up a breakfast. We would definitely re-book at this location. Easy I-5, travel & shopping access, lots of restaurants although you really don't need to go anywhere for breakfast, friendly staff and clean rooms. December 8, 2014
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