Rated 4.3 out of 5 by 234
Rated 5.0 out of 5.0 by TomD71 Great Place to Stay
My wife and I stayed here for a night on our way to Branson. We thoroughly enjoyed our stay here. The room was beautifully decorated and very comfortable. The breakfast was very good. The Jacuzzi was great and very relaxing. The staff at this hotel was outstanding. I highly recommend this hotel to anyone visiting the Springfield area.
October 5, 2015
Rated 5.0 out of 5.0 by Mrs Nett great service
I had great service the 2 room attenddence was wonderful cant remember their names and they gave it to me on a card they help my granddaughter out when she needed help..it was nice to see a smile when you come out of your room in the morning staff was great and my room was to ....
September 28, 2015
Rated 5.0 out of 5.0 by ltibbs4502 great service
Recently stayed and held meeting. The service and staff were excellent. Highly recommend
September 27, 2015
Rated 5.0 out of 5.0 by pop x 4 comfortable bed, good breakfast choices, hot coffee
wish could have stayed longer & slept in longer.
beautiful facility, looked like high end hotel,
very friendly staff
September 26, 2015
Rated 5.0 out of 5.0 by hckydad traveler
overall good experience would like a local newspaper but not available in hotel
September 23, 2015
Rated 4.0 out of 5.0 by ryanIHG Friendly staff
Grayson was very helpful and responsive at check-in. Wanted room moved to top floor and she accommodated promptly.
September 23, 2015
Rated 5.0 out of 5.0 by Grannyx3 Excellent choice
I expect HIE to be clean, comfortable, and safe. This hotel won't disappoint you. The staff is super friendly, rooms are great, breakfast is good. Kids were expecting an indoor pool, my bad for not checking. Outdoor pool was closed for the season, but older kids made do with the hot tub!
September 22, 2015
Rated 2.0 out of 5.0 by Linnajane Cleanliness
When we went into our room, there was a beer bottle cap on the floor. The hotel was booked so we did not want to request a new room. The maid service knocked on our door at 8:30am. We were still in bed so we told them we were not ready. They never came back and cleaned our room during our 2 day stay. We ran out of Kleenex and toilet paper. We asked the desk to give us some more while we were gone and they never did. Very disappointed!!
September 17, 2015