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Rated 3.8 out of 5 by 89 reviewers.
Rated 5.0 out of 5.0 by Check in counter! What a nice young man helping us check in on Sunday afternoon. And the breakfast was fantastic. Thanks again holiday inn for clean rooms and great service. February 20, 2014
Rated 5.0 out of 5.0 by Very Welcoming Staff and Comfortable Clean Rooms! This is our all-time favorite hotel in the Springfield area and we love staying there. The entire staff is very welcoming and friendly. We love the mission style furnishings and the nice comfortable rooms. Can't say enough nice things about this particular location and are looking forward to our next visit. Thank you Holiday Inn Express Springfield! February 19, 2014
Rated 4.0 out of 5.0 by This was my second stay at this hotel. Staff was very helpful and exceptionally friendly. Rooms were clean and comfortable. The food at breakfast could have been a little better in my opinion. January 27, 2014
Rated 1.0 out of 5.0 by Beautiful, but OLD building with issues Reservations told us the rooms had 2 queen beds. they were only full-size beds, not queen. The old building is beautiful and has great decorations and furnishings. Arrived on a cold, snowy evening. The room had a window that leaked so badly the curtains blew. Moved to a different room (kindly offered by staff) which was better but still had very cold window openings. Heater cycled on and off all night. Toilet wouldn't flush completely, and water back-up in bowl. Too late to fix, but maintenance notified the next morning. Used bathrooms in lobby. Only saw one roach. Almost killed it. All the carpeted areas have a strange, sour smell. Air freshner couldn't cover it up. January 8, 2014
Rated 3.0 out of 5.0 by Fair All was fair. Second time there and still didn't get the extras I request to be placed in my room. January 4, 2014
Rated 5.0 out of 5.0 by Springfield Holiday Inn Comfortable beds, quiet room, hot breakfast, 24 hr coffee and a cookie at check in, Holiday Inn Express is like my second home. January 2, 2014
Rated 5.0 out of 5.0 by Outstanding We have stayed at this hotel several times and have been very pleased. On our last trip, we were upgraded to a deluxe suite and sweet it was! Very spacious and accommodating. We will definitely stay at a Holiday Inn Express every opportunity we get. December 18, 2013
Rated 5.0 out of 5.0 by I would stay here again The room was clean, the breakfast bar was good, and I will stay here again. The weather was very cold and I appreciated the hot coffee they had in the lobby each night. The cookies were also a welcome treat. December 16, 2013
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