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Rated 4.1 out of 5 by 134 reviewers.
Rated 5.0 out of 5.0 by Good stay, as always. My new choice in Springfield I visit Springfiled at least once every two months for work meetings. I enjoy being able to call the hotel directly and set my reservations as they are always attentive and send email confirmations. The breakfast is always good, hotel is clean, rooms are great, and the location in town is perfect. 1 mile from the downtown restaraunt and bar locations. Also provides a safe location to run outside. July 18, 2014
Rated 5.0 out of 5.0 by Perfect It was Perfect! Young man at checkin was very helpful. Thank you, Glo July 17, 2014
Rated 5.0 out of 5.0 by 06/12/14 I was surprised to see the bottle of water in the room was a $3 bottle of water. I travel often for my job, and most of the Holiday Inn Express hotels where I've stayed provide at least one complimentary bottle of water per adult guest upon arrival. But seriously, that's the only thing I thought needed improvement, and that's only because I had to stretch to remember anything negative about the stay. When I checked out, the lady behind the front desk was having to deal with a guest who's form of payment had been denied after they had been allowed to stay at the hotel overnight due to a rookie mistake by the overnight front desk clerk apparently. It was a situation that was already uncomfortable, and I thought she did a great job dealing with the guest without making me uncomfortable (or anyone else who happened to be within earshot). July 17, 2014
Rated 5.0 out of 5.0 by Wonderful Experience We had an excellent time at this hotel. The staff was outstanding in every way and we wished we could have stayed a little longer. I would absolutely recommend this hotel highly and look forward to staying there again. July 17, 2014
Rated 4.0 out of 5.0 by Great location I had a better visit this time because I knew what to expect. I would like to see better breakfast items. Other HI Express in the state serve better at a more economical fee. Also suggest providing a variety of soda including Pepsi products in the "store" on the first floor. This hotel was completely out of bottled water when I arrived and it was two days before they got it in. July 14, 2014
Rated 5.0 out of 5.0 by Totally satisfied Fearing we may be late for our arrival time we called and was reassured that there would be no problem. The young lady at the desk directed us to an excellent home style cooking restaurant that was in walking distance. July 12, 2014
Rated 5.0 out of 5.0 by Overnight Stay July 5, 2014 The only issue with this hotel is that their free Wi-Fi, does not stay connected for longer then 3 min per use. Everything else about this property is wonderful. July 11, 2014
Rated 4.0 out of 5.0 by early July visit Basically This is a nice place to stay. The air conditioner is a bit nosy but that is true of a lot of hotels. July 10, 2014
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