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Rated 4.8 out of 5 by 125 reviewers.
Rated 4.0 out of 5.0 by Wonderful Staff, convenient stay Quiet, comfortable hotel with pleasant and helpful staff. Only disappointment is breakfast - scrambled eggs, pancakes tasted like styrofoam - packaged too long??. Great coffee - jsut need higher quality breakfast food. September 7, 2013
Rated 5.0 out of 5.0 by New motel, great room Beautiful new motel, great room and excellent value for the price. They had one room left, handicapped but larger room was wonderful & Quiet. September 2, 2013
Rated 5.0 out of 5.0 by Hotel we stayed in on the way to Laura Ingalls Wilder's home in Mansfield, MO This is a very nice hotel. It looks almost brand new. Our room was very quiet, clean, cool, and relaxing and the parking lot was full, so this was a busy night for the hotel. Even the hallways were well air conditioned! The beds had many pillows and was very comforable. The hotel has 2 elevators, so we never had to wait to use one. We were upgraded to a suite without asking and we were given cold, bottled water on our arrival. It's convienently located by the interstate we needed in the morning and it's also very close to many restaurants. We were able to walk across the parking lot to Texas Roadhouse at the end of our long day. We had breakfast around 8 AM and there were many available places for us to sit. The breakfast selection was varied with hot and cold options and the area very clean. We found this hotel using my Around Me app and then calling in to check on availability and reserving our room. It was wonderful to walk in and know right away that the hotel was so new and clean and we'd made the right choice in a place to stay! September 2, 2013
Rated 5.0 out of 5.0 by Fantastic Property I can honestly say there is not a cleaner, nicer, well maintained property anywhere from any brand. It looks and smells like a brand new hotel everytime I stay. Staff is always friendly, and the location is perfect. Residential area behind and far enough away from any interstate to be cozy and quiet. The comfort of the beds and pillow variety are second to no other brand. Love this hotel!! August 30, 2013
Rated 5.0 out of 5.0 by Clean and Courteous We were very pleased with our stay at this hotel. The staff was very friendly and professional. The breakfast was good. One of the cleanest hotels we've been to. Will definitley be staying here again. August 29, 2013
Rated 5.0 out of 5.0 by Great place to work My stay included a comfortable work desk and chair, plus the feel of a small suite. A relaxing weekend. Definitely recommend this property. August 28, 2013
Rated 5.0 out of 5.0 by Great Hotel The staff was very friendly. The room was clean and comfortable. The breakfast was great and the staff kept all the items stocked. I will definitely stay here whenever I am in Springfield August 27, 2013
Rated 5.0 out of 5.0 by Super nice HIE! We have stayed at this location multiple times the past couple of years and the hotel is always clean and well maintained. Rooms are excellent and staff is always friendly & helpful! If you are in Springfield, MO we definately recommend this HIE! August 21, 2013
Rated 5.0 out of 5.0 by Excellent hotel Staff is some of the friendliest I've ever met. They recognize you when you are a frequent visitor and I always enjoy coming back. I never think about staying at a different hotel. Rooms are a good size and love having a fridge and microwave. Keep it up! August 16, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service Nice location, nice front desk and comfortable room. Location is good also. Enjoyed our stay. August 14, 2013
Rated 5.0 out of 5.0 by Our Second Stay here This is the second time we've stayed at this HIE, as we now travel to Montgomery, AL to visit our son and his family. This location is about the "right distance" for our travel back to Kansas after a visit there and I'm sure we'll be stopping in at this Inn lots more times in the future. Our room was very well done and the King sized bed was as comfortable and relaxing as we've come to expect from HIE locations. The breakfast was excellent and the bacon was done "just right". The coffee was as it always is...wonderful! THANKS to this Inn and the staff for a great stop over and restful night! August 14, 2013
Rated 5.0 out of 5.0 by Excellent Our room was amazing. The bed was very comfortable. Very clean and modern. The pool and hot tub were an excellent experience! Breakfast satisfied my entire family and the service was very friendly and helpful! August 4, 2013
Rated 5.0 out of 5.0 by Recommend!!!! The hotel was clean, comfortable, and was accomidating the whole time we were there. Good location off highway. August 2, 2013
Rated 5.0 out of 5.0 by Comfortable and Spacious Spacious room, great layout. We had the King bed floor plan. Loved the convenience of the fridge and mircrowave. Clean, good smelling. July 29, 2013
Rated 5.0 out of 5.0 by Clean, well-appointed room We enjoyed our stay, and would be very likely to return the next time in Springfield. The motel is very well-maintained and the service at the desk & morning breakfast was fine. We enjoyed the gift area where after an exhausting day we were able to get sandwiches and snacks, etc instead of opting for dinner out. Microwave and fridge in the room was handy for us. We stayed on the 4th floor and it was very quiet for a pair of light sleepers. July 29, 2013
Rated 5.0 out of 5.0 by staff and accomodations Overall an excellent hotel. Staff was very friendly and helpful. Hotel and grounds were very clean and well maintained. July 28, 2013
Rated 5.0 out of 5.0 by Great place to stay I have stayed here quite a lot. Rooms are always clean and look new. Beds are comfortable and staff is very helpful. Breakfast is pretty good except for the scrambled eggs. Hampton's always have a bowl of cut fresh fruit and a crockpot of oatmeal which would be a nice addition to HI' breakfast. Overall an excellent place to stay. July 19, 2013
Rated 5.0 out of 5.0 by Stay at the Holiday Inn Express - Springfield, MO. The staff upgraded my room because of my membership status and it was very nice and comfortable. The best hotel in Springfield, Mo. and I think I have stayed in all of them. July 16, 2013
Rated 5.0 out of 5.0 by Wonderful stay. I stayed at three Holiday Inn Express hotels this week and this was my favorite one. When you first step into the hotel, the lobby is very welcoming and attractive. The eating area and the guest room is pleasing as well. The staff was very professional and also professional looking. Thank you for making my stay so pleasant. July 7, 2013
Rated 4.0 out of 5.0 by Stinky Room Great property and wonderful, helpful staff. However, our room smelled horrible. Couldn't ever identify the source. Housekeeping finally left a spray bottle with us- all to no avail. July 7, 2013
Rated 2.0 out of 5.0 by Front Desk Not That Responsive or Thoughtful This is one of the worst experiences I've had a Holiday Inn Express by far. While the room was great, the customer service at the property was lacking. I had to call the front desk two of three nights repeatedly about noise complaints which weren't addressed until the third call. The front desk help on my final night was combative about the situation. He told me that the two families he put above me couldn't possibly be making noise as he was pretty sure they were in the pool at 10:30 at night. I pray that I never have to go visit this hotel again. June 15, 2013
Rated 5.0 out of 5.0 by business traveler Excellent front desk staff. One of the best in my travels which includes numerous states. Very nice rooms and up to date. Did I mention excellent front desk staff? June 10, 2013
Rated 5.0 out of 5.0 by Looking at the cars and plates This Hotel is always a treat to stay. Staff goes the extra mile for all guest. By being a frequent guest and looking at the parking lot which contains a lot of familiar plates it is a hit . This Hotel deserves a big thumbs up!!!!! June 6, 2013
Rated 5.0 out of 5.0 by Nice place for Extended Stay We were in Springfield for a funeral and had 4 rooms for 4 days. We enjoyed the pool, the daily breakfast and the excellent service of the front desk staff. Our six year old grandson became so comfortable, he went to the front desk to ask for his own bottle of water. June 3, 2013
Rated 5.0 out of 5.0 by Will stay here again. Two adults and 3 kids under 7 in a two queen room with a couch bed. Very comfy. Always very clean and the nicest staff all over the hotel. I'm visiting relatives and come back often. Will stay here from now on for sure. And AWESOME continental breakfast. June 3, 2013
Rated 5.0 out of 5.0 by Very clean and comfortable Spacious, comfortable, great service and for me most importantly CLEAN. June 2, 2013
Rated 4.0 out of 5.0 by let down on breakfast Busy Weekend, they seemed a little unprepared for the breakfast crowd. Empty coffee, out of alot of food. May 29, 2013
Rated 5.0 out of 5.0 by Nice Staff! Very helpful staff, nice newer place. Costs a bit more, do recommend for travelers. May 21, 2013
Rated 5.0 out of 5.0 by Delightful room and friendly staff. My daughter is a college athlete at Drury University and I try to travel to most of her sporting events all over. I have stayed at several of the hotels Springfield, this is one of the best. I decided to stay a little closer to her apartment than the campus this time. I was happy I did. All The staff was very pleasant, the rooms were like suites, with microwave and fridge. Great internet service, clean rooms, and comfortable beds. One of the best Holiday Inn Express I have stayed at. May 4, 2013
Rated 5.0 out of 5.0 by Great Service in Beautiful Hotel I am a very loyal Holiday Inn Express guest....I stay in them all the time for work and for travel. This is absolutely one of the nicest I have stayed in. The rooms are all spacious almost suite like. They rooms were spotless and the service was superb. Everyone was so nice and friendly and helpful. The internet service was very fast (which is a rarity in alot of hotels). The hotel is located in a very very nice area with alot of restaurants and shops nearby. Thank you for making my stay so nice...even though I was travelling on business, you made me feel like I was at home! April 30, 2013
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