Rated 4.5 out of 5 by 106
Rated 5.0 out of 5.0 by wedding831 Great experience
The rooms were clean and we really appreciated the fridge and microwave. The front desk clerk gave great restaurant recommendations as well.
February 27, 2014
Rated 5.0 out of 5.0 by djm175tri college visit plus skiing
We skied Okemo Sunday and returned to Keene Sunday night. Upon arrival, I notified the front desk of our very early departure (4:30 am ) the following morning and asked if we could have some oatmeal, cereal or toast before we left. Breakfast usually starts at 6:00am I think. To my great surprise, at 4:00 am the next morning, there was a full breakfast waiting for me and my teenage son!!!! Well done and much appreciated !!!! My daughter goes to Keene State and we stay here whenever we visit her. THANK YOU!!!
Rooms are very comfortable and place is super clean !!!!
February 18, 2014
Rated 5.0 out of 5.0 by rightjack wonderful staff and wonderful stay
I called the hotel directly to book my stay and the women who helped me could not have been nicer. She took so much time to go over all my options and was so patient.I had a very long travel day and was tired and a little grumpy when I arrived but upon check in everyone was so nice and my room was so nice..Love having a couch to sit on..the hotel was quite and clean..you made it so much easier for me to face the next long travel day ahead!!
February 5, 2014
Rated 5.0 out of 5.0 by Stefan63 Exceptional Service
This was my third stay at this location. The first two were for business and I got what I expected. But this time was for leisure and I had concierge service far above my expectations. I was there to ski and got needed information, a room that made handling excess baggage easier, and a lift ticket discount to boot. Also, the breakfast bar was the best that I could remember at this level of motel. I will definitely repeat.
February 5, 2014
Rated 4.0 out of 5.0 by redsox20042007ws good value
Hotel is a good value for the money, but really needs an enclosed area for smokers, if they are gonna be smoke free. It is not fair to make people go outside to smoke when temperature is in single digits or lower. Hotel is in New Hampshire, for crying out loud, not Phoenix, Arizona.
February 3, 2014
Rated 5.0 out of 5.0 by Fred601 Pleasant and Very Helpful Staff
We travel to Keene two to three times a year to visit relatives and always stay at this Holiday Day Inn Express. The staff there has gotten to know us and always treat us very nicely. They always are pleasant and make sure that all our needs are taken care of.
January 14, 2014
Rated 5.0 out of 5.0 by marcmaine updated, clean adn comfy
room was well appointed and clean, recently updated facility
December 28, 2013
Rated 4.0 out of 5.0 by BillyCMa A nice stay
Clean comfortable and convenient. Great staff. Every one there was very friendly and knowledgeable.just nice people. They made our stay easy. Thank you again.
December 15, 2013
Rated 3.0 out of 5.0 by George2012 Ergonomically Challenging
The greeting at the facility was great, the woman was pleasant and very helpful.
The issue was with the room design. First the sink was outside the bathroom which just doesn’t feel comfortable and would be even more uncomfortable if I was sharing the room.
Secondly, the toilet paper was almost unreachable since it was back to the right and up above which made it difficult to reach.
December 8, 2013
Rated 5.0 out of 5.0 by Mimired great service
My 2 grandsons and I traveled from the Cape to visit my son and granddaughter who live in Keene. The three children stayed with me in the hotel and had "the bestest time ever!" The staff was more than gracious and extremely friendly to adults and the young ones..(4,5, & 7). They loved the pool and the pancake machine was a huge hit. I believe her name was Judy but the woman in charge of the breakfast room was especially nice and friendly and helpful to all. The woman on the front desk both mornings was also an asset to your hotel. All in all our " Mimi Adventure " was a big success and all four of us are anxious to do it again. Thank you for helping us make some very happy memories
December 5, 2013
Rated 5.0 out of 5.0 by VanA32 Friendly and comfortable
One of the nicest hotels my family and I have stayed in. The indoor pool was awesome. The staff was very helpful and went out of their way to meet our needs.
November 29, 2013
Rated 4.0 out of 5.0 by collegemom5000 Friendly service
Staff was excellent and friendly but the room was not clean. Bathtub was stopped up because of hair in the drain (not mine). Heat was also difficult to regulate.
Breakfast was great - loved the pancake maker
November 18, 2013
Rated 3.0 out of 5.0 by teach585 Good place to stay
The room was clean and very comfortable. Bathroom was clean and everything worked. No issues with anything being broken or in need of repair.
For Holiday Inn Express--on the higher price side (As is the rest of Keene)--always a frustration.
They have a program where you put out a sign if you want clean linens. As I was only staying 2 nights--didn't need any, so didn't put out sign. I did not realize that that meant that they would not make up the room, spot clean as needed, refresh coffee, etc. It looks as if they never entered the room after one night. I won't make that mistake again.
OK location. No restaurant adjacent, but Applebees within reasonable walk.
October 28, 2013
Rated 5.0 out of 5.0 by Ha1Sa2 Memorible anniversary
My wife and I completely enjoyed our visit to Keene during the Pumpkin Fest. The hotel staff were exceptional and made our visit very memoriable. We were celebrating our 43rd wedding annivesary. Thanks for the memories!
October 26, 2013
Rated 5.0 out of 5.0 by stella13 Overall experience
Everything was wonderful. We stayed there on a very busy weekend, full hotel. Yet all amenities were in place, service was excellent, and the staff was very accommodating and very friendly, personable.
A great place to stay in Keene!
October 23, 2013
Rated 5.0 out of 5.0 by LemonLime1 consistently clean and comfortable
I have been staying at the Holiday Inn Express Keene, NH for the past two months once a week because I am attending graduate school in Keene, NH. The Holiday Inn has been consistently clean and comfortable and the staff have been friendly and accommodating (even when I ask to change rooms). The breakfast is fantastic and I look forward to the cinnamon buns every week!
October 19, 2013
Rated 5.0 out of 5.0 by mandingo27 Front Desk Staff Went Above and Beyond
I can't say enough good things about the front desk staff at the Holiday Inn Express Keene. I had to call the desk a few times prior to check in; first to inquire about changing my reservation, then to actually make the change and request an early check-in, lastly to confirm my early check-in request. Each time I called, the person at the desk was friendly, helpful and attentive. When I arrived, Sharon greeted me and remembered me from my earlier calls. She got me into my room quickly and at the time I had requested. Once in my room, I received a call about 15 minutes later from the desk making sure that everything was up to my standards. I have stayed at hotels at every price point and never before have I had someone be so proactive about my satisfaction. About an hour later my phone rang again; it was Sharon again. When I was checking in, I had told her that I was in town for a wedding and would be taking a shuttle to the venue. The shuttle called the front desk to say they would be late and Sharon, remembering i was taking the shuttle, called to let me know. The staff here goes above and beyond for their customers and I would stay here over any other hotel in town!
October 9, 2013
Rated 4.0 out of 5.0 by Sports23 Great stay
I've had stayed at this property at least once a month over the past year. The staff is outstanding and always make me feel welcome - I'm especially impressed with Amy.
October 7, 2013
Rated 5.0 out of 5.0 by salyers57 Great service all the way.
I came to visit my grandchildren that live in Winchester, NH. So I decided to stay this Holiday Inn Express. It was close by for traveling purposes to see my grandchildren. We had a great time with them. So thanks to Holiday Inn. Everything was excellent the service and the breakfast buffet was very delicious. I will stay here again.
October 7, 2013
Rated 4.0 out of 5.0 by Linj1 Convienent,and comfortable
Great place to stay! Close to area attractions. Good place to start Vermont or upper New Hampsire trip. Rooms are clean and comfortable. Service is good.
October 4, 2013
Rated 4.0 out of 5.0 by Guad Thanks
Everything was great. In and out, no problems.
September 25, 2013
Rated 5.0 out of 5.0 by Shotgun2 Good choice for motel
We were very satisfied choosing Holiday Inn Express.
The staff we interacted with were very friendly and helpful.. We enjoyed the breakfast buffet and it was always well stocked.
The room was clean and comfortable but we prefer having the bathroom facilities combined rather having the sink separate.
September 24, 2013
Rated 5.0 out of 5.0 A great stay and value
I would like to thank Amy at the front deak for all the great help that she gave us. A great person to have on your staff. Thanks again.
September 11, 2013
Rated 4.0 out of 5.0 by FloridaTraveler Older Hotel but very comfortable
We stay at this hotel several times a year while visiting family in the area. The hotel is older than many HIE but it is comfortable, the staff is nice, and the pool is a nice addition, especially in the winter. Their new breakfast area is a bit tight in the seating area. It would be much better if they would re-arrange the tables and the small 3 chair lounge area so that people can get through when other people are sitting.
The rooms were generally clean; although the cleaning was at times inconsistent. It would be nice to see this hotel upgraded to match the facilities at the Merrimack, NH HIE.
September 6, 2013
Rated 5.0 out of 5.0 by Post68 What a great experience...
We're not soccer experts but we did stay at a Holiday Inn Express last night!! We were here for a college soccer tournament in early September and enjoyed every minute of our stay. Great staff, super location, comfortable and clean room and great breakfast to start our day. Thank you HIE for keeping us on our game!
September 4, 2013
Rated 2.0 out of 5.0 by spider5 spider bite
My husband and I came into town for one night to go to a wedding. During our stay my husband was bit by a spider and we proceeded to capture two more in our room. Needless to say sleeping that night was not even close to an option.
September 4, 2013
Rated 5.0 out of 5.0 by ChrisJN Nice little hotel in Keene
Happy to find this clean and convenient hotel in Keene. As a long time rewards member - not happy that they raise their prices for Keene State event weekends. They more than double. That stinks.
August 31, 2013
Rated 5.0 out of 5.0 by lkyrk1 Friendly, good breakfast, beautiful pool.
A very nice place. Quiet and clean. Smoker friendly Large breakfast. Thank you.
August 24, 2013
Rated 4.0 out of 5.0 by ARCY Loud Compressor
We stayed in Room 215 and were awakened at 4:00 am by a large and noisy compressor outside our window. It was a nice evening so we and others slept with our windows open. The next 30 minutes consisted of other guests waking up and closing their windows as well.
August 23, 2013
Rated 4.0 out of 5.0 by Biker429 Good experience - one issue
While we were only staying one night and had to get up early the following day, I thought I would still write a review. The check in process went smoothly and the staff was friendly. The rooms were clean. The problem we encountered was the room did not have a curtain you could close and the street lights were brightly shining in the room. We had to find a rubber band from the car to tie it up. Never have we seen this in a hotel. Normally the curtains are drawn back but they move to cover the window.
August 21, 2013