Rated 4.7 out of 5 by 64
Rated 5.0 out of 5.0 by Corliss At the Top of Their Game
One would think that a "chain" hotel would follow specific rules for Customer Care & Service. However, judging from our years of patronage with Holiday Inn Express this has not necessarily been our experience. It would be wonderful if the Springville location could set the standard for the entire chain. Excellent service, cleanliness and comfort. Thank you for restoring our faith in the Holiday Inn Express. We will definitely be including your location in all our drives to and from the South in the future.
March 29, 2015
Rated 5.0 out of 5.0 by GYM MOM 12 EXCELLENT HOTEL
GREAT HOTEL THATS LOOKS AVERAGE ON THE EXTERIOR BUT IS VERY MODERN AND CLEAN. STAFF ON ALL LEVELS WERE AMAZING AND SUPER FRIENDLY. I RECOMMEND PAYING A LITTLE EXTRA FOR THE SUITE, THEY ARE VERY ROOMY AND ARRANGED NICELY. I LIKE A MODERN ROOM THAT IS VERY CLEAN AND THIS HOTEL EXCEEDED THOSE EXPECTATIONS. EVERY SHIFT OF STAFF WAS EXTREMELY KIND AND HONESTLY WANTED TO MAKE SURE OUR STAY WAS GREAT. I HAVE STAYED AT A COUPLE OF OTHER HOTELS IN THE AREA THAT WERE EQUALLY NICE, BUT YOUR STAFF IS WHAT WILL BRING ME BACK TO YOUR HOTEL IN THE FUTURE. KEEP UP THE GOOD WORK!!
March 24, 2015
Rated 5.0 out of 5.0 by Ms Liz Breakfast Area
The lady in the breakfast area was professional, attentive, engaging and friendly.
March 19, 2015
Rated 5.0 out of 5.0 by SAWagner Comfortable Bed and Great Servide
I want to give this hotel a huge salute. This was best hotel I have stayed in for a while. I love the way the front desk workers greeted us, how clean and comfortable the rooms were, and how affordable the rooms were. I can't wait to be able to stay there again.
March 18, 2015
Rated 5.0 out of 5.0 great visit
beds were so comfortable. staff wonderful. food great.
March 18, 2015
Rated 5.0 out of 5.0 by Kwjsr63 Will Stay Again
Just everything about this hotel was above perfect. Staff, cleanliness, safety, secutirty, everything! Will make my choices for a hotel in the Provo area much easier, I will come back!!
March 17, 2015
Rated 5.0 out of 5.0 by tumbleweed-whiskey friendly staff and new facility
Staff was friendly and helpful. The facility was new, clean and comfortable.
March 12, 2015
Rated 5.0 out of 5.0 by Keri B nicest staff on earth!
We just got back from a long weekend at the Holiday Inn Springville, Utah. We buried my grandpa after 8 years of Alzheimer's so it was more of a very special family reunion than a time of mourning. The staff was so kind and accommodating, even giving us the whole breakfast area for a night of pizza with other family members not staying at the hotel, so that we could reunite with loved ones and let kids have more room to be kids.
Rooms were very clean, comfy beds, quiet, good breakfasts, (with sweet Ashley who will clear your plate and wait on you kindly hand and foot!)
Great experience and would highly recommend!
March 11, 2015