Rated 4.3 out of 5 by 152
Rated 5.0 out of 5.0 by skidrow liked the choice of pillow firmness (soft or firm)
Our stay was very nice however the bathroom lighting could be increased wattage wise it was a little dim for shaving. One other minor thing increase the waste baskets by one. Overall our stay was VERY ENJOYABLE
May 23, 2015
Rated 2.0 out of 5.0 by Dave1525 Could have been better
Everyone was smiling and pleasant but they dropped the ball when our room was not cleaned, towels exchanged on the one full day we were there during the weekend. Obviously they do not have enough maid staff to clean a full hotel and management was not checking to see that all rooms were taken care of that weekend.
Sorry Staff you had a bad weekend.
May 20, 2015
Rated 5.0 out of 5.0 by Automator59 Good Choice
Nice property with a friendly staff in a convenient but quiet location. Everything went smooth which means it was right. The only suggestions would be to change from the current HI shower heads which poke shorter people in the eye with water streams and turn up the hot water just a little bit.
May 17, 2015
Rated 2.0 out of 5.0 by DFWtraveler2014 Bathroom Lighting needs help
OK hotel, bathroom was the worst.
Lighting was poor, much less than most other HIE.
May 16, 2015
Rated 4.0 out of 5.0 by Katsuaki1984 Cleam Room
I felt this hotel is very clean and organized.
The location is good to go to downtown St. Charles to have dinner.
But thing is there is rail and when train passed through the room, it was noisy in the morning.
Oveall, I recommend this hotel.
May 16, 2015
Rated 5.0 out of 5.0 by chevruls great place to visit
One of the most relaxing places I've been in a long time
May 15, 2015
Rated 5.0 out of 5.0 by Ima Engineer Great place for the night
The stay was great. The location is very quiet and the desk staff are fantastic.
May 13, 2015