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Rated 4.5 out of 5 by 178 reviewers.
Rated 5.0 out of 5.0 by good experince overall good experience ,the only thing is the price of the dogs to stay at the hotel is a little steep should be less in my opionion August 25, 2015
Rated 4.0 out of 5.0 by Great staff - overall very nice accommodations -Pools was good with the kids - breakfast was nice - room was very clean August 24, 2015
Rated 5.0 out of 5.0 by very comfortable stay we were passing by on a trip to see a sick relative,me my wife and my inlaws.both of them almost 80 years old. Had a comfortable room,hotel was very clean and well placed,next to the 20.Also next to shopping and city center.Staffs was very polliteand attentive.Very clean and beautiful inside out. I would recommend this hotel to all my family and friends. August 24, 2015
Rated 5.0 out of 5.0 by The Best Holiday Inn Express I have stayed in quite a few and this new model is really nice. The biggest pluses for me were the wider hallways and laminate floors in the rooms. Having no carpeting in the rooms is much better for cleanliness and odors. August 21, 2015
Rated 4.0 out of 5.0 by Great family-friendly and eco-friendly hotel We stayed here recently on Wednesday night as a mid-point during a trip from Ontario to New Brunswick. Service: Being bilingual but primarily English-speaking, I am always nervous about staying anywhere in Quebec. Upon arriving, the hotel clerk recognized my French deficiency and was happy to offer English service. This was not just limited to this one employee; all others we dealt with were good for this as well. Rooms: The rooms are modern, clean, and use hypoallergenic materials. They offer both firm and soft pillows (which are labelled as such). As far as the room goes, it was perfect except that the mattress was a little more firm than we were used to (which is just preference), and our room was at ground level and faced the highway, so noise was a small issue; however, when we turned the air conditioning on, it provided a soft white noise which effectively drowned out the road noise. Kids: The pool is salt water, very clean, and a good size for kids. When we left the pool, we stopped at the snack bar and I asked how much an ice cream sandwich was. I was told $2 but that freezies are free for families! Upon returning to our room, the TV was limited to mostly local French stations but they do have Teletoon which works for us. Food: Breakfast is a hot buffet! Eggs, bacon, etc. I was a bit disappointed with the pancake machine, but who are we kidding... You cannot replace homemade pancakes with a machine. Environment: This hotel has all the same standard policies as the others (reusing towels etc.). What stood out to me is a charging station for electric vehicles and a special feature of the in-room thermostats which requires that your room key be placed in a slot to maintain your desired temperature (so as to not waste energy while you are away). Overall, this is the best stay we have ever had at a 2 or 3 star hotel and we will be back. August 17, 2015
Rated 5.0 out of 5.0 by Hôtel 5* ! En étant agente de voyage et anciennement préposée au chambres à un hôtel de Québec je visite de nombreux hôtels partout dans le monde et m'arrête à pleins de détails. J'arrive tout juste de 2 nuits dans une chambre suite 2 lits queen et j'ai adorer ainsi que ma petite famille! La suite vaut le détour avec son espace salon que mon garçon a adorer jouer et écouter ses émissions tôt le matin. Le divan en "L" a été mon coup de cœur! avec la magnifique petite table avec le dessus qui ce lève vers nous pour pouvoir déjeuner au salon tranquillement ! La chambre brille de propreté et en voyant le petit tapis à l'entrée nous avons quune envie ...enlever nos soulier pour ne pas tout salir! Belle luminosité partout dans la chambre avec un grand choix de lumière différente à activé selon nos envie. Ce qui a été super pour ne pas réveiller notre petit qui dormais sur le lit à côté de nous. Salle de bain avec douche immence comprenant un espace pour sassoir. Espace lavabo/ cafetière/ et frigo parfais! C'est rare que les frigo de chambres d'hôtels garde les aliments à une réelle température froide! C'étais parfais même l'espace congélateur a fonctionner pour nos Ice Pack Grand espace de rangement avec commode à plusieurs tiroirs ainsi que grand garde-robe avec coffre fort. chambre avec 2 lits oreillers HYPER confortable et surtout de grandeur Queen et non double! Une chose qui m'a marqué tout étais en parfait état dans la chambre rien de brisé ou c'est rare! Accueil à la réception super et rapide. Mon garçon a adorer recevoir un MR Freeze dès son arrivé! Première fois d'ailleurs que l'on reçoit cela! Il y a aussi toujours à la réception un panier avec de belle pommes rouge ou verte! Hall d'entrée ainsi que tout l'hôtel brille d'une propreté! Personnel rapide et courtois! Petit déjeuner délicieux . Mon seul petit point est que souvent au lieu d'avoir l'orange / pomme ou banane complète on aime prendre que quelque morceaux à notre guise pour ne pas gaspiller ;) Hôtel près de Granby ( 40 min) épicerie super C à 5 min en voiture ainsi que direct près de pleins de resto! Si je compare cet hôtel à ceux visiter de toutes marques confondu elle me rappelle The hotel at Mandalay Las Vegas pour sa propreté/ grande chambre / espace de rangement l'espace salon. Je recommande fortement cet hôtel! August 16, 2015
Rated 5.0 out of 5.0 by Best Hotel I have been too for a long time We definitely recommend this hotel. Rooms are extra nice / Front desk staffs were awesome and made us feel at home right away. The hotel is clean / Rooms are well designed. Beds are extra comfy. Main areas have an artistic touch. This is exactly what I look for in a hotel. Thank you!!! August 15, 2015
Rated 5.0 out of 5.0 by Ultimate reward place after a long day travelling This hotel always is highly consistant with great service, the accommodations are always above expectations with very friendly and caring staff. They always greats us with a smile and very attentive to our needs. We always look forward to our stay at this hotel. August 14, 2015
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