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Rated 4.1 out of 5 by 281 reviewers.
Rated 5.0 out of 5.0 by One of the Better Ones Typical good HIX experience although the summer rates are significantly higher than usual for the chain. Then again it's located in what could be considered a vacation destination. Watch out for children. The place was overrun with the little tykes, generally but not always well behaved. They swarmed the breakfast area like those little flies in the area. July 29, 2015
Rated 4.0 out of 5.0 by Great view Stayed here while on vacation. No complaints. Great view of Lake Huron and Mackinac Island from our room balcony. July 25, 2015
Rated 3.0 out of 5.0 by Could be better for the price We have stayed at many Holiday Inns in our frequent travels. This was the most expensive by far and the most disappointing. The view of the water is wonderful, hot tub in room a nice luxury, but we were doubtful about the cleanliness of the room when a wad of hair was discovered in the regular bathtub. Balcony screen door would not slide. Refrigerator should have had a sign indicating that it was unplugged. Hallway was hot and stuffy. Housekeeping staff with laundry carts shared crowded elevators. Breakfast room was hot and stuffy and smelled like a diaper pail. Seemed like there were too many staff members who were not working but loitering around. We would have given it a lower rating than three stars, but we did sleep well and the sunrise view was beautiful. July 25, 2015
Rated 5.0 out of 5.0 by St. Ignace, MI Great and friendly staff. Plenty of rooms and CLEAN. Right on the lake overlooking to Mackinac Island. Easy access from interstate. July 23, 2015
Rated 5.0 out of 5.0 by Perfect The staff was very helpful. They also provided coupons and helped find local activities. July 23, 2015
Rated 3.0 out of 5.0 by Nice view from room; bad breakfast experience This was our second stay here. Although the rooms are nice, the breakfast was very poorly managed. The selections were not good -- fake scrambled eggs do not taste good. The sausage selections were cold. Cereal selections were geared to kids. The hard boiled eggs were not available supposedly due to an egg shortage (not true since the next HI Express we stayed in had them). My wife likes protein in the morning but there was no peanut butter as there usually is. The excuse this time was that it was recalled, although again the next HI Express had peanut butter. The tables are too close together and too close to the service line. All in all, really not good. A couple of other comments -- the ice machine is not convenient for guests on other floors other than the main floor. Also, we knew it was fish fly season, but it was not pleasant to have several in our room. There were assorted other bugs killed on the walls as well. To end on a positive note -- the front desk staff was friendly and professional which we appreciate. July 20, 2015
Rated 5.0 out of 5.0 by Skeeb Very clean . Staff friendly and attentive. The only problems (not the hotel's fault) were the large number of dragonflies and goose droppings. Overall a great time! July 18, 2015
Rated 5.0 out of 5.0 by Weekend at Mackinaw Hotel location is great, the balcony room is very nice. The pool was clean but cold. But most hotels have cold pools, so I wasn't surprised. The beach was nice to look at from the balcony, but not very usable since the water edge is all grass, and the sand is covered with geese and sea gulls. July 17, 2015
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