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Rated 4.1 out of 5 by 228 reviewers.
Rated 3.0 out of 5.0 by Terrible beds and failed to clean room Beds were soft and had deep holes in the mattresses. Maids failed to clean room and replace towels. October 20, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great location. Everything exceeded our expectations. Bed was good. October 20, 2014
Rated 4.0 out of 5.0 by Comfortable bed and pillows! Overall it was a great experience. However, front entryway could use a good cleaning. (This may have been due to construction going on in parts of the building.) October 19, 2014
Rated 2.0 out of 5.0 by Small missteps by hotel Breakfast was poor, orange juice watered down. Ran out of tissues in room first day, never got a replacement. Room cooling poor, fan inefficient, room too warm at night. October 19, 2014
Rated 5.0 out of 5.0 by Great place to stay This was our second time to stay at the St. Ignace Holiday Inn Express. Couldn't ask for more...clean, quiet, comfortable, great views, and good value. The breakfast buffet was good and had a good variety. Thanks for a great stay both times. October 19, 2014
Rated 5.0 out of 5.0 by Nice, clean room, comfortable bed and great staff! We were on a color tour with no planned agenda. We were delightfully surprised by this nice facility. Many of the hotels, this one included will be closing on 10/26 or thereabouts for the winter. The staff was very accommodating and helpful. I've had bad experiences in hotels and always ask to see the room before making my decision. The staff was eager to show us a room, said it was the last King they had available for the evening, it was on the ground floor. I am a very light sleeper and when I inquired if there was a room on the 4th floor they were happy to accommodate. They are in the process of remodeling so there were several boxes in a hallway but it wasn't really an issue! I didn't care for all the mirrors around the hot tub!! The bed was very comfortable, breakfast was nice selections. I have Celiac so often there are not choices, however this facility offered bacon, eggs and yogurt that are good choices. The staff was extremely friendly and kind. Wished us a good day when we left! Would definitely stay here again and would recommend to other travelers to give it a try! October 17, 2014
Rated 5.0 out of 5.0 by Great View....Comfortable Bed.....Great Service! We stopped in to St. Ignace on a whim on a Sunday night with the intent of driving back home after a bite to eat. However, at the last minute we decided to stay overnight, and we booked the Holiday Inn Express. It is considered off season being mid-October, but the rate was incredible, and the view.....EVEN BETTER! Our room overlooked Mackinac Island and Lake Huron, and although cold this particular weekend, we still used the balcony to take in the view. The staff was very friendly and courteous and made us feel welcome, and the room was very clean with a VERY COMFY bed! We were glad we decided to stay an extra night. We left refreshed in the morning and ready for our drive home. Great experience! October 16, 2014
Rated 4.0 out of 5.0 by Off-Season Visit Great value with off-season rates. Larger hotel with sprawling hallways. Not close (walking distance) to any bars or restaurants and nothing on site. Hotel could use some updating. Eating area crowded with just a few guests. Free breakfast - you get what you pay for. No different that any other HI Express. The quality of food seems to have declined in the past few years. Synthetic eggs and bacon are just a prop. Really not edible. October 16, 2014
Rated 4.0 out of 5.0 by Great Service, Hot tub bad, shower curtains dirty Hot tub had too much chlorine, shower curtains in rooms dirty of bacteria smell need to be replaced. October 15, 2014
Rated 5.0 out of 5.0 by Great place!! This was our second time staying here. In August we were there and able to leave our balcony door open and listen to the waves during the night. It was a bit too cool to do that this time, but we definitely will return someday! October 12, 2014
Rated 5.0 out of 5.0 by Staff Excellent staff, very attentive to our needs. Easy check-in. Good food service for breakfast. October 9, 2014
Rated 5.0 out of 5.0 by Great Hotel! Great hotel with great views and a very well stocked breakfast bar. Very comfortable rooms and quiet AC/heater in the room! October 9, 2014
Rated 5.0 out of 5.0 by Beautiful view from rooms The staff was friendly and courteous! It was a very nice jacuzzi room! But it had no microwave! October 7, 2014
Rated 2.0 out of 5.0 No heat, Poor internet and Breakfast This hotel internet is very spotty. Some we got it and most of the time we are not able to have any signal at all. I complained to the front desk and there is nothing they can do. The outside temperature was 47F and we tried to turn on the heating in the room units but only put out cold air and makes the room even colder. I did make sure I pushed the High Heat knob but nothing comes out. The breakfast served cheese omelet but it tastes so awful and has never taste any eggs or omelet so bad as not taste and felt like eating a cardboard. The worst is that this hotel does not award us for any IHG points. Will not stay nor recommend anyone to stay with hotel. October 6, 2014
Rated 5.0 out of 5.0 by Everything was very comfortable We arrived on a very cold rainy day and the beds were so comfortable that we both caught up on our sleep. We felt like slugs that day but the next day were woke up very refreshed and ready to start the day. I return to this hotel every year. October 6, 2014
Rated 5.0 out of 5.0 by Great hotel, beautiful view! This hotel is well above my expectations for the price. From checking in (great friendly service) and to the clean, comfy room. Our room had a beautiful view of the Lake. Will definitely stay at this hotel in the future. October 3, 2014
Rated 5.0 out of 5.0 by Great Staff! Beautiful views of the lake and a very friendly staff! October 3, 2014
Rated 3.0 out of 5.0 by Excellent room poor noise levels An excellent room overall. Good staff. Our stay was spoiled by high noise levels in the hallway, the vending machine area, the room above and the lobby. September 30, 2014
Rated 4.0 out of 5.0 by No Ice The hotel was great and I would stay again, the view of the lake was unobstructed and the Island is always a nice place. September 29, 2014
Rated 3.0 out of 5.0 by Summer Rental Experience I was surprised to find out that this property is only open during the 6 summer months...I thought for sure all Holiday Inns would be open year round. That fact lead me to believe that the shortage on quality employees and services were due to seasonal employees. Only half the cable TV stations worked, which was inconvenient after a long day of running around with kids. I mentioned this to the staff on 3 occasions, but nobody ever came to check it out. The breakfast area was clean, but short on food, with items running out and not being replenished. Why they use the pancake makers that never work is beyond me. While it is likely that the HI Express is one of the better hotels in St. Ignace, and I would probably stay again (I prefer the devil I know to the devil I don't know), this was easily the lowest quality I've experienced with the chain. And HI Express used to be my go to for business travel. I've since branched out to other chains. September 28, 2014
Rated 5.0 out of 5.0 by very nice view of lake I love this hotel, hospitality, cleanliness, comfortable bed. We especially like the fact that customer service will help you with whatever dicounts are available. The one thing that my husband and I have a problem with is we would rather have natural and scrambled eggs without the cheese. However, I am lactose intollerant so I bring my own milk and was able to enjoy the cereal available. There were fruit , muffins and a few other breakfast items, but we come from a generation of home cooked meals and breakfast, so considerating the whole of it, it wasn't a bad breakfast. I would come again and enjoy the view , pool and the comfort of everything. Thank you for a wonderful stay. Yes, we will be back so leave the light on. September 25, 2014
Rated 5.0 out of 5.0 by great!!!! great service great staff highly recommend this one September 25, 2014
Rated 5.0 out of 5.0 by Nice stay, great staff, comfortable accomodations I will stay here again on my next trip to the area. I didn't try the breakfast but it appeared to be adequate for most. September 22, 2014
Rated 5.0 out of 5.0 by Great waterfront view Loved the view from the room of the water. We actually saw a fox walk along the water's edge as we were seating in our room watching the water. September 22, 2014
Rated 2.0 out of 5.0 by Great View I recently spent 9 nights at this hotel. I would not recommend to anyone. When we first arrived we went to the room that we were assigned. When we got there the door was open and the bed pillows were on the desk. Looked as if someone was sleeping in the room. We had to haul our stuff all the way back down to the main desk. They reassigned our room. Ended up just being the maid service goofing around in the first room. Our bathroom toilet seat needed fixed. I had to call down and report that it needed tightened (why the maid service didn't take care of it was my question). Some man from behind the main desk showed up to fix it. The two men on duty that evening at the front desk was dressed in slouchy t-shirts with no Holiday Inn Express logos. I asked him if he worked there? Then to show up to fix my toilet? While we were there the cleaning people did not once vacuum the room. The same dirt was there every day for the nine nights!! The switch on the hot tub didn't work. Needs ALOT of cleaning!! September 20, 2014
Rated 5.0 out of 5.0 by Wonderful relaxing place to be After traveling in the rain, we found this properity to be very relaxing and wonder.............Especially the hot tub and the room ammendities. September 19, 2014
Rated 5.0 out of 5.0 by Leisure Stay The view from our room was amazing of the lake. The room was very clean had just been updated but still an older style bathroom however very clean. Would definitely stay there again. September 18, 2014
Rated 5.0 out of 5.0 by Great experience all around Great staff, great sleep, great breakfast and great view! Highly recommend! September 17, 2014
Rated 5.0 out of 5.0 by Good Service We would stay again. Great view. Was there for 5 days and did enjoy our stay. September 17, 2014
Rated 4.0 out of 5.0 by Mackinac Island Good place to stay for an evening. This is a typical Holiday Inn Express, with a friendly staff. September 15, 2014
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