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Rated 4.6 out of 5 by 193 reviewers.
Rated 4.0 out of 5.0 by Room not as advertise3d reserved a premium room and amenities were not as advertised. When this was brought to the staff's attention their response was a shrug and a statement that boiled down to 'there's nothing I can do about it'. Also picked a bad time to stay since there was an event happening in the city and many properties were at capacity and the noise level was high. November 19, 2014
Rated 5.0 out of 5.0 by Great staff! Wonderful, friendly and relaxed staff. Quiet and night and the beds were the best I've experienced at a hotel. November 18, 2014
Rated 4.0 out of 5.0 by Great hotel We enjoyed our stay. The beds were comfortable and having a fridge and microwave in the room was convenient. The staff were friendly and took care of our needs. We will stay here again. November 13, 2014
Rated 5.0 out of 5.0 by love Saint John Everyone was excellent from service staff to front desk will stay there every time I go to Saint John! November 10, 2014
Rated 5.0 out of 5.0 by Fantastic Service and love the Hot Soup Hot soup available in the lobby from 5 to 7 pm is a very nice touch on a very cold night ! November 8, 2014
Rated 5.0 out of 5.0 by Great stay We had wonderful service at the front desk and my husband and I were upgraded at no extra charge. Staff are very friendly. Hotel is exceptionally clean and comfortable. The bed and pillows were very comfy. Hotel is easy to navigate to and from. Overall the perfect leisurely stay November 6, 2014
Rated 4.0 out of 5.0 by Excellent Hotel Great Staff, great pool and rooms were quite and comfy November 4, 2014
Rated 5.0 out of 5.0 by Very comfortable bed and choice of pillows; obliging staff Because of limited travel options from my home to Saint John, I arrived in the morning for a Conference beginning mid-afternoon. I was delighted to find that a room was ready for me and I was able to check in immediately, most unusual these days. This was particularly appreciated as I had been up very early and I had the chance to rest and freshen up before the meetings began. October 29, 2014
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