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Rated 4.5 out of 5 by 232 reviewers.
Rated 5.0 out of 5.0 by Great Room Great Staff The rooms at this Holiday Inn Express were very large and clean. I had a great room with a balcony overlooking the lake. I was with a group for training so we checked out each others rooms, all were large and comfortable. We visited on a customer appreciation night, which was an added bonus. Linda was our hostess and did an excellent job of making us feel at home. Overall experience was excellent. November 24, 2014
Rated 5.0 out of 5.0 by Frequent Travel to St. Joseph Holiday Inn Express Stayed many times throughout the year, the staff is always friendly and accommodating. The amenities are good, do have difficulty with the wireless connection at times. I would recommend staying at this location. November 18, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service With lake view and huge room, love it! Especially price is not that high at all! November 12, 2014
Rated 5.0 out of 5.0 by Beautiful Room! Everything about this stay, from the helpful front desk staff to the cleanliness of the room, was fantastic. November 12, 2014
Rated 4.0 out of 5.0 by Perfect for business Trips I visit this location frequently. The staff is always welcoming and the rooms are always clean. Its the ideal business travel environment. Fast, friendly clean. Express check out is a great feature. November 10, 2014
Rated 5.0 out of 5.0 by I'll be back!!! Excellent customer service, large rooms and great location right next to Lake Michigan. I'll be back next time I'm in town. Platinum Elite Member November 6, 2014
Rated 5.0 out of 5.0 by room privacy The room was great but the only issue was that there were no heavy curtains to block the view of the bed area from the outside court yard area. You could see into the room thru the thin curtains....especially if the lights were on in the room. November 6, 2014
Rated 3.0 out of 5.0 by Front dest staff I rarely give bad reviews, but this time I feel I need to say something. I always have great service at other Holiday Inn Express, but I was just not happy about the two ladies at the front desk the night we checked in. It was if we were putting them out by checking in. No smiles...borderline rude. Then, when I said the printer was not working, neither knew what to do, nor did they care. One did try one thing, then proceeded to go back behind desk and just sit there. They just did not care about costumer service....at all! November 5, 2014
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