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Rated 4.5 out of 5 by 269 reviewers.
Rated 5.0 out of 5.0 by Best staff ever! We came to this hotel due to it's proximity to the funeral home for my mother's services. Having to make all preparations for her funeral from Phoenix was difficult, but from the moment I called the hotel until we checked out, the staff was amazing! Mary Ann, Jake, Kacy and Marcy at the Front Desk were so friendly and helpful. Helen in the kitchen went above her duties to be kind to my brother-in-law and me. I save t he biggest praise for Linda. She was there my first morning to help me get coffee and to comfort me in my time of distress over my mom. She then took me in her own car to Avis because they decided they could not send someone to get me. She epitomizes everything you want an employee to be! Even the cleaning staff gave me hugs when they saw me in the hall. Thanks to all of them for their kindness! March 21, 2015
Rated 5.0 out of 5.0 by Great experience by the lakeshore I travel to St. Joseph Holiday Inn frequently. It's always a great pleasure to stay here. I like the rooms beds and the breakfast. The staff here is attentive and takes care of the guests. March 20, 2015
Rated 5.0 out of 5.0 by great location view of the lake and close to down town. with in walking distance a great place to view the sun setting. March 18, 2015
Rated 4.0 out of 5.0 by Friendly Service good rooms Stay was great in every aspect. Friendly staff. Nice rooms. March 2, 2015
Rated 5.0 out of 5.0 by Hotel Stay It was a nice room. I would stay at this hotel again. I may even bring my wife and stay in one of the rooms with a lake view. February 26, 2015
Rated 4.0 out of 5.0 by Nice Place at a great location I wish that I travelled to this place in summer. Right on Lake Michigan and across the pond from Chicago, the hotel is the right location to relax and unwind. Quite standard for the experience that you ask from Holiday Inn, the only issue is the mild odor/smell in the hallways and the room. Nothing that wouldn't be removed by careful cleaning and a nice deo ... February 25, 2015
Rated 5.0 out of 5.0 by Nice, big and clean suite Would recommend to stay at this hotel, and will myself stay there again. February 25, 2015
Rated 3.0 out of 5.0 by Bad houskeeping personnel I stayed for 6 nights in this hotel. The houskepping personnel did not clean the room properly. The towels where not in their place, hair from my body still in the bathtub, no disturb sign in the floor, iron and board not in place, pillows thrown in the other bed, and the bed was not done properly. It seems like they just "did the bed". I complained with the front desk and the next day was similar. I threw the no disturb sign to the floor and the iron and when I came back they were in exactly the same place. The bed was also not done properly. This situation was the same until friday, the last day. Tha day it seemed like a different person cleaned the room, it was perfect. Very dissapointed since I use Holiday Inn brands regularly. This week I will become gold since I'm staying in 3 different brands with a total of 11 nights. February 23, 2015
  • 2015-03-27T09:56:33.700-05:00
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