Rated 4.7 out of 5 by 136
Rated 5.0 out of 5.0 by Peppermint222 Sister's Weekend
My sister and I had a wonderful weekend of shopping. It started when I booked our reservations a couple of weeks beforehand. The individual that assisted me was very helpful and helped us get the best value and comfort for our money. Upon arrival we were greeted by a friendly young man at the desk who helped us quickly check in. We had a very comfortable room and a very, very comfortable bed in order to unwind, relax, and rest to prepare for our second day of shopping. We will have to have other sister weekends in the future, and we will watch for a Holiday Inn Express wherever we go.
October 23, 2013
Rated 5.0 out of 5.0 by Ballfan24 Wonderful stay and great service.
From the moment we walked in to the moment we walked out, we felt at home. Everyone from the manager to the housekeeping always greeted us and had a smile on their faces. The rooms very very clean and fresh. The furniture was acceptable for the amount of use. I really enjoyed the breakfast area in the evening. It was closed off with doors and windows, so our group could meet in the evenings and socialize before retiring. I will stay here again when I am in the area.
October 22, 2013
Rated 5.0 out of 5.0 by Debby55 Great room and service
Just loved our stay and this Holiday inn express. We had a liitle problem with our room and then the key on the second room, but finally we were up graded to a suite because we are gold elite members. Nice room... Great customer service at the front desk. Even the young man who got me a plastic bag for ice ,for my really sore swollen foot. (twisted on sidewalk downtown ).
We have made four trips to St Augustine stayed at four different hotels . But will now we will always be staying at this Holiday Inn Express. Loved the location, price, room , free breakfast and the wonderful king bed and choice of pillows. Thanks.....
Foot is still sore but getting better.
October 20, 2013
Rated 3.0 out of 5.0 by john328 clean and comfortable room
THE ROOM WAS GOOD AND COMFORTABLE. BUT WE COULD NOT BELIEVE THE PRICE IT WAS AND THE FACT WE ONLY GOT $5 OFF FOR BEING A PRIORITY CLUB MEMBER AND AARP MEMBER. ALL THE OTHER HOLIDAY INNS WE HAVE STAYED AT DID NOT COST QUITE THIS MUCH .
October 16, 2013
Rated 5.0 out of 5.0 by Gorca Highly recommend
We were in St. Augustine for a wedding. I had originally booked another place and cancelled after I read the very scary online reviews. I booked a suite at Holiday Inn based on all the positive reviews and was not disappointed. We have 2 teenage boys who do not like to sleep in the same bed, so we requested a rollaway bed. The bed was great, but it took up so much room that we were unable to open up the pull out couch. Fortunately, the couch was long enough that one son slept very comfortably on the couch.
October 16, 2013
Rated 5.0 out of 5.0 by PappyJoe Nice comfortable beds and very clean
Beds were very nice & comfortable and the room was exceptionally clean. Nice to have choice of firm or soft pillows with the firmness indicated thereon. Breakfast staff was very accomodating - when I didn't notice any decaf tea bags on display, the attendant immediately got a supply and even brought one right to my table!
October 14, 2013
Rated 5.0 out of 5.0 by MikeandFelecia Great Place to stay
This hotel is a great place to stay. Hotel is clean, room was
immaculate. The bed and pillows were great. Hotel amenities
are great. Breakfast was good and dining area like the rest of
the hotel is spotless. The hotel is close to the Highway and
yet close to downtown St. Augistine. A great place to stay.....
October 10, 2013
Rated 4.0 out of 5.0 by Ltcopley Awful noise from the refrigerator
Nice property with clean bathrooms and comfortable beds. However, we were woken up numerous times throughout the night by a godawful noise intermittently coming from the fridge. The noise was loud enough to disturb my teenage son who is a very deep sleeper. Our entire family did not get any restful sleep. I casually mentioned this to the checkout clerk and received a "I'm sorry but that happens" explanation. The breakfast selection and the strong coffee were the only things that kept us going throughout the rest of the day. We will probably stay at a different hotel next time or we will just unplug the fridge. Pity that this really soured our entire trip.
October 5, 2013
Rated 5.0 out of 5.0 by JAC77 Great Clean Hotel
My family and I stayed in this hotel on our way to Port Canaveral for a cruise and this was a very well kept clean hotel. The rooms were clean, quite and comfortable and the staff was excellent. Breakfast was great and the staff working indoors and out were busy cleaning and keeping the hotel in great shape. I was really impressed with the gentleman sweeping the entry way on our departure and keeping the entrance so clean. Highly recommend this hotel.
The Clark Family
September 30, 2013
Rated 5.0 out of 5.0 by sko1947a Great Hotel
I have been staying at this hotel ever since it opened about 3 years ago. I have always been pleased with the service. On this trip, one of the employees noted that I had several bags to take to my room. Upon seeing me and my bags, he jumped to assist me.
September 20, 2013
Rated 5.0 out of 5.0 by Dromeo Excellent experience!!
The girls (and guy) at reception are fantastic! The hotel still looks brand new and the service and cleanliness are beyond expectations. I would definitely stay here again if I had the chance! Thank you
September 5, 2013
Rated 5.0 out of 5.0 by stefanoc Our Recent Stay
We enjoyed our stay. The facility was spotless, quiet and comfortable. The staff was most accomodating. We will plan to return when we are back in the area.
September 4, 2013
Rated 4.0 out of 5.0 by Corn1953 Comfortable atmosphere
The manager and staff were very friendly. Whatever was needed by our family during our stay, the staff immediately took care of the situation. The manager is a hands on manager and is concerned about the guest comfort. I would highly recommend this hotel if you are visiting St. Augustine for a nice vacation get away and you don't want to over spend.
August 29, 2013
Rated 5.0 out of 5.0 by Stinkeye Positive experience
Hotel was clean and up to date. The staff was excellent! In particular I would like to recognize Hannah, she was outstanding, very helpful, friendly, and professional. If I lived closeer I would hire her away from you.
My only complaint is minor and regards the breakfast area. How about refilling the Oatmeal and grits everyday? I was there 3 days and the packets were never restocked once. Otherwise the food area was very clean and the staff kept the tables clean and most of the food serving platters full and fresh.
August 24, 2013
Rated 5.0 out of 5.0 by Roslyn Room accommodations
The room was the perfect size. It was very clean and inviting.
August 19, 2013
Rated 5.0 out of 5.0 by kristin333 Enjoyable stay
I can always find the best from Holiday Inn Express
August 18, 2013
Rated 5.0 out of 5.0 by sing38 so comfortable
Everything so clean, I feel like live in 5 stars hotel. keep up
August 15, 2013
Rated 5.0 out of 5.0 by Babs57 Nice Facility
We only had one night and got in late but the staff was helpful and the facilities were very nice. We did not use the pool but the breakfast was good.
August 15, 2013
Rated 5.0 out of 5.0 by cyndi22 nice accommodations, breakfast, and location
Breakfast was great (lots of options), king leisure suite room was very nice, and desk staff friendly. Not far from historic st. Augustine and close to i-95, restaurants, and premium outlets. Enjoyed a nice 3 day weekend with my husband and 10 month old (our pack n play fit with room to spare).
August 10, 2013
Rated 3.0 out of 5.0 by goofy22 great overall
its was very clean and comfortable and pleasant to stay
August 9, 2013
Rated 5.0 out of 5.0 by IPTVGUY Wonderful!
My wife and I stayed at this hotel. It is clean, comfortable and affordable. The staff was friendly and provided great service. We look forward to staying there again on our next visit to St.Augustine!
August 9, 2013
Rated 4.0 out of 5.0 by 3iscompany Great place to stay with Family
Nice staff! Overall Clean Hotel & Rooms! Room included Microwave and fridge! Great full Breakfast selections! Indoor pool was very nice just wish it was a little bigger to me if there was over 2 or 3 families the pool was crowded and wish there was earlier & later pool hours.
August 5, 2013
Rated 5.0 out of 5.0 by GeorgiaPeach7 Very nice!!
This is a very nice Holiday Inn Express! Although we only stayed one night, we enjoyed our stay - very nice decor! The front staff was very friendly at check in and the room was very clean and quiet; plenty of parking and there were more than 2 luggage carts available which was nice. I was impressed with the "freebie" shampoo, conditioner and soaps from Bath and Body Works - usually they are a no name brand. The breakfast choices could have been better with more fruit choices (only oranges available, no bananas or apples), too bad the eggs are the usual "freeze dried" kind but the cinnamon rolls were wonderful! Overall, it was the best experience we've ever had at a Holiday Inn Express. Would definitely stay here again!!
August 5, 2013
Rated 3.0 out of 5.0 by khppac OK in a pinch
We checked in close to midnight so we didn't have a lot of time there as we were in route to Port Canaveral. Upon check in the desk clerk was not rude but certainly not friendly. The trash cans outside were OVERFLOWING with trash - yuck!! and there was NO PARKING SPOTS so we had to make out own. We checked in a suite as a family of FIVE (5) yet there were only 3 THREE towels in the room. WHY????? I do think there needs to be a little more care taken in the cleaning dept.
Breakfast was OK. Nothing to rave or complain about.
The person manning the front needs to remember one thing - they are the FIRST encounter with the property and they can either make or break that experience. CUSTOMER SERVICE people!!!
August 3, 2013
Rated 5.0 out of 5.0 by LoveStAugustine Great place to stay.
I recently stayed at the Holiday Inn and Suites North and it was a great place to stay. The hotel was very clean with an indoor pool. It was very hot that weekend and the pool being out of the sun was very nice. The breakfast was far better than the doughnuts and juice other hotels offer. My kids especially liked the pancake machine. It is a short drive to the Historic District and there was a Publix a few miles away and with the mini fridge and microwave in the room to store snacks it was great It is close to the outlet malls as well for those who wish to go shopping. I would recommend this hotel to friends and intend to visit again since I make frequent trips to St. Augustine.
August 2, 2013
Rated 5.0 out of 5.0 by DeeandVee26 Great Experience
Staff was the best. Hotel was clean and comfortable. Only one minor thing, the roll out sofa bed had a very thin mattress and was like sleeping on springs. Everything else was excellent. Would rec ommend and will stay there again.
July 29, 2013
Rated 5.0 out of 5.0 by digitaldaryl great staff and well maintained property
We requested a quiet room and were accommodated. While only on second floor it was quiet and comfortable. Front desk staff were courteous and professional. One afternoon when returning to our room around 4:30 we found two housekeeping ladies in our room and one was sitting at the desk chair and chatting with another. Seemed a strange place to be taking a break.
One strange thing we've noticed at all Holiday Inn Express properties is that after your first night's stay the disposable cups in the room are never replenished unless you specifically request them.
July 28, 2013
Rated 5.0 out of 5.0 by jrbrandon very good hotel
everything is very clean, rooms are nice size. would stay again. towels are plentyful
July 26, 2013
Rated 5.0 out of 5.0 by Micki13 Great Beds and Relaxing
The beds were amazingly comfortable which is the primary reason we now stay at HI Express exclusively. We accidentally booked a room with a king size bed instead of two queens, all rooms were booked, but the young staff brought up two roll-away beds for us without complaint. Even those beds were comfortable - normally you feel rods in your back but these were great. The breakfast is free and always great but we're both diabetics and the breakfast is heavy on the carbs which are bad for diabetics; however, they do offer oatmeal, fruit, toast, yogurt as a positive alternative. It would be nice to offer turkey bacon and eggs without the cheese for diabetics/health conscience guests. The location is good but about 20 mins drive from all the sites, 10 mins drive from the beach. The staff was very helpful in directions and maps but we got lost initially but found our own way around.
July 24, 2013
Rated 5.0 out of 5.0 by drice Great Place to Stay
The only problem we had was the lack of breakfast choices. The room was very clean, maids and front desk folks were all very helpful. Bed was comfortable and the AC worked fine.
July 20, 2013