Rated 4.7 out of 5 by 138
Rated 5.0 out of 5.0 by Clars Friendly, welcoming desk clerks
From the moment we checked in to the moment we checked out, we felt very comfortable in this clean, well-maintained property.
One suggestion--please get local public television networks. We missed watching our favorite news and entertainment programs.
February 27, 2013
Rated 5.0 out of 5.0 by Ron43 Good place to stay
Large room, new motel with very nice accomodations. Would not hesitate to stay here again. Good restaurants within 1-2 miles of hotel.
February 24, 2013
Rated 5.0 out of 5.0 by MisterRon10 Courteous and Helpful Staff
The manager and staff were extremely friendly and courteous during our 4 night stay. The breakfast had different items each morning. The breakfast staff even came around with the coffee pot asking if I needed a refill! (That's service!)
This was our second stay at this location.
February 23, 2013
Rated 1.0 out of 5.0 by Etobicokes Overall
Convenient, comfortable and courteous atmospherefor an en route and restful stop over.
February 23, 2013
Rated 5.0 out of 5.0 by duke3663 You have my business EVERY TIME I'm in this area.
From the cleanliness of the property to the comfort of the pillows, this hotel exceded expectations. The staff is both professioanl and friendly (which is not an easy thing to accomplish). When we returned from our first day of exploring the beautiful old city of St. Augustine, housekeeping had made one bed, but for some unknown reason did not make the other. This was not a huge problem, but more of an oddity because everything else during our stay was perfect.
February 21, 2013
Rated 5.0 out of 5.0 by Carol102 Quiet and restful
We had a wonderful stay in Savannah. The hotel reflected the city perfectly. We had no problems with our room or the staff interaction. Enjoyed our stay and would recommend this hotel to friends and family.
February 20, 2013
Rated 5.0 out of 5.0 by JLMGRM Service
We inquired with girl at front desk for a dinner recommendation. She gave us an awesome suggestion and added a coupon! It was an excellent meal as well as atmosphere! We really enjoyed Harry's! Not being familiar with St A, we had no idea where to go!
February 17, 2013
Rated 5.0 out of 5.0 by seminole2 Nice Room, Comfortable Bed
Very enjoyable stay, great location near the Interstate. Breakfast Buffet was very good, well staffed, good variety.
Our room was quite nice and very clean.
One small complaint, we were on the 1st floor and Ice machine was on the 2nd floor. Not sure why an Ice Machine would not be on each floor but other than that it is a very nice Hotel.
February 15, 2013
Rated 5.0 out of 5.0 by Merlin99 Amanda
I believe the person that greeted us and checked us in was Amanda. She was exceptional in every way and made the stay that much better.
The only thing bad was I had to ask at a local waitress at Cracker Barrel if there was a Holiday Inn Express nearby - there are no signs anywhere.
February 15, 2013
Rated 3.0 out of 5.0 by worldtraveler1 some problems were addressed
OUr key did not work 3 times; teabags in the room were not replaced on the second night; there was no hot water for tea in the dining room that morning;
February 13, 2013
Rated 5.0 out of 5.0 by Morts456 Great place to stay.
We had a wonderful stay while visiting the St Augustine area.
We will stay there again because of the great service and cleanliness of the motel.
February 13, 2013
Rated 4.0 out of 5.0 by mememememe Wonderful Front Desk Help
The young woman at the check-in desk was wonderful. I'm sorry to have forgotten her name. (possibly Hannah). We had booked a King Rm. using points. ( no suites available using points). The room was too small, very claustrophobic. There was only one easy chair and one desk chair. No possible way to relax as a couple. We told her we needed to check back out because we needed more space. She arranged moving us to the King Suite. The suite at least had a couch that we could sit and relax. I would have been disappointed to pay for a suite and have such tight quarters. I would not recommend this hotel due to the size of the rooms.
February 11, 2013
Rated 5.0 out of 5.0 by Happytraveller99 Excellent breakfast
The spread available for breakfast is as good as you will find in elite airport lounges. Michael, the chef, is there to make sure everything is in order and that everyone is satified with the food.
February 6, 2013
Rated 5.0 out of 5.0 by bsdds couldnt find them on my Garmin GPS
but I showed up anyway!!! Very nice experience..It was the first time my wife and I had been to that part of Florida....We were thinkng of trying to stay in one of the Local Color type establishments but decided to go with something we knew and trusted. It was no a mistake. The young folks manning the front dest were very accomadating and the young lady who took care of the breackfast housework was excellent. She was quick to clean and quick to provide food and coffee. We really enjoyed our visit in the Palm Coast area and will return...and to this HIE as well. The only downside to the trip was the malfunctioning GPS which led us every which way trying to get to an ATM and we hit a time when there was a lot of road construction locally and in the area if the HIE, hence detours. When I got home and "redownloaded," new maps appeared..
February 5, 2013
Rated 5.0 out of 5.0 by OldGiantBiker2 Good Night's Rest
Arrived on Sunday 1/27/2013 for a two night stay. Close to route 95 and very close to shopping malls and numerous restaurants. Short ride east to St. Augustine Beach and it's associated attractions.
The hotel iiself is basic Holiday Inn Express. Good service and accomodations at reasonable price. Have stayed here last year and will probably stay here again.
February 4, 2013
Rated 5.0 out of 5.0 by schnabel Excellant facility
Great facility, great location, friendly associates. We enjoyed our stay.
January 27, 2013
Rated 5.0 out of 5.0 by AliceJ Clean, comfortable room and excellent breakfast
Our room was comfortable and clean. All of the staff were helpful and courteous. The complimentary breakfast contained a wide variety of items and the eggs were hot and tasty. We would gladly recommend this hotel to our family and friends, and would return to stay on our next visit to St. Augustine.
Thank you for a pleasant experience in hotels.
January 26, 2013
Rated 5.0 out of 5.0 by PandJ70 Excellent Hotel
Although it was somewhat difficult getting to the hotel when exiting from 95 coming from the South, as you had to either take a detour around the back and come back or go past the hotel and the return east back to 95 the hotel made up for it in Service and Cleanliness. I wish all Holiday Inns met these standards
January 25, 2013
Rated 5.0 out of 5.0 by MedGonzo Convenient to Downtown St Augustine
Great value for the price. Close to the downtown area. Easy drive back and forth. Great breakfast options and manager's celebration certain nights. Clean, comfortable and convenient; staff welcoming and accomodating.
January 15, 2013
Rated 5.0 out of 5.0 by joska Great Place
Great location to the historical area and local attractions. I would stay there again.
January 15, 2013
Rated 5.0 out of 5.0 by oceanside Cleanly and gread services
always recommend this hotel I have very good experience, the staff are very friendly and the rooms are clean.
January 12, 2013
Rated 5.0 out of 5.0 by TheTraveler13212 Very Comfortable atmosphere
The room is spacious and the is very comfortable. My entire leisure traveling for this trip was 10 days. This bed was the most comfortable bed that I slept in during that ten day travel time. I would highly recommend it.
January 9, 2013
Rated 5.0 out of 5.0 by Roccoad Great Place!!
We have a good time! the location and service are just awesome!!
January 8, 2013
Rated 5.0 out of 5.0 by Travelpro49 excellent value; immaculate room
We had a thoroughly enjoyable experience at this hotel : room was immaculate (kuddos to the cleaning staff!); room was more spacious than other brands; staff at front desk made me feel welcome and safe; breakfast staff were diligent to keep the tables clean; breakfast fresh fruit was a treat; cinnabuns and coffee were always hot and very much appreciated on NewYr'sDay! Proximity to food options was a plus.
January 7, 2013
Rated 5.0 out of 5.0 by RK1999 A beautiful and comfortable place to stay
Our experience at the Holiday Inn Express could not have been more inviting. The bed and room was very relaxing and quiet. The staff from the front desk to the breakfast room was very professional and welcoming. A very good price for the value.
January 4, 2013
Rated 5.0 out of 5.0 by colonialgal nice environment
This hotel is clean and comfortable with a helpful staff. Good beds, and pretty rooms. Breakfast is excellent.
January 2, 2013
Rated 5.0 out of 5.0 by digitaldaryl much better than previous "Express" in St. Augustine
This newer property is a quantum leap in improvement from the older property (franchise?) next door. Our room was spacious, clean and well equipped. Staff was courteous and helpful. I do think that the breakfast "formula" that Holiday Inn Express uses is due for some changes and new choices. Some more healthy options should be available. For some reason the housekeeping staff never replenishes the plastic cups in the room when you stay for multiple nights.
January 2, 2013
Rated 5.0 out of 5.0 by BIG2012 EXCELLENT STAFF
THE LADIES THAT CHECKED US INN WERE VERY FRIENDLY AND HELPFUL.
THE ROOM WAS VERY CLEAN AND COMFORTABLE.
WHAT IMPRESSED ME MORE WERE THE LADIES ON THE BREAKFAST AREA, VERY POLITE, HARD WORKING PEOPLE, VERY CLEAN AND PAID ATTENTION TO DETAILS.
GREAT EXPERIENCE, MY WHOLE FAMILY LOVED IT..
December 26, 2012
Rated 5.0 out of 5.0 by Sleeper12 Customer Service
Excellent customer servcie. Very good support for priority club members
December 18, 2012
Rated 5.0 out of 5.0 by Stevo48 BEST HOTEL EVER
This was definitely the best hotel I have ever had the pleasure of staying at in my whole life! The room was immaculate, the staff was super friendly, and the breakfast was absolutely incredible. I would recommend this hotel to all my family and friends who visit St. Augustine.
December 5, 2012