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Rated 4.1 out of 5 by 72 reviewers.
Rated 5.0 out of 5.0 by Clean Hotel The front desk and breakfast staff were very helpful and courteous. The hotel is new and very clean. The only complaint I had was with the cleaning staff in the hallways. I had luggage and a bike and had a little difficulty getting on and off the elevators over two days. Each time they didn't seem to notice me as they pushed towel carts ahead of me to get on the elevator first, or made no effort to move carts out of the way in the hallways. They talked to each other, but didn't say anything to me. It was annoying, but otherwise I had a very pleasant stay at this hotel and plan on staying there again. July 18, 2014
Rated 5.0 out of 5.0 by Spacious Room and Friendly Staff I stayed for one night at this Holiday Inn Express as I was competing the following day in a triathlon about 2 miles down the road. The front desk clerk was extremely friendly and helpful, answering all my questions about accessing the internet as well as checkout times and options. When I arrived at my room, I was really surprised at how spacious it was. There was also a mini fridge in the room which was great as I had numerous water bottles and nutrition drinks that I could keep cold overnight. There were plenty of outlets to charge my phone, camera, computer and Garmin watch. The internet was very easy to access with the code provided on my room key packet. The bed was comfortable and the room overall was very clean and well stocked with towels and bathroom items. Would definitely stay here again the next time I race. July 15, 2014
Rated 4.0 out of 5.0 by Off the beaten path This location is in an industrial location, but it was quiet even though the train runs behind the hotel. Stayed at this location twice on our trip as a layover location. The staff is good and as always the cinnamon rolls are worth the stay. It does have a salt water indoor pool, but we did not get a chance to use it. July 13, 2014
Rated 5.0 out of 5.0 by Large room with sitting area Great staff, nice comfortable large room with separate sitting area and mini fridge. Clean room but dirty child hand prints on full length mirror. June 25, 2014
Rated 5.0 out of 5.0 by Breakfast choice I would prefer a waffle maker instead of a pancake maker. June 25, 2014
Rated 5.0 out of 5.0 by Great service all was great with service and facility. we will stay again once in the area. good to go June 18, 2014
Rated 2.0 out of 5.0 by No hot water The pillows were hard, the bed had an odd hard edge, and the shower and sink did not seem to ever get to the "hot" stage. June 16, 2014
Rated 5.0 out of 5.0 by Happy with my stay This hotel staff knows the meaning of hospitality. They went above our expectations throughout our stay to make us feel comfortable and at home. We would recommend anyone reading this review to stay at this hotel in St Charles. You should try the new restaurants within walking distance too..Sugarfire bbq was delicious and The Tap was a fun atmosphere to watch the hockey game. Keep up the great work we will see you soon June 11, 2014
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