Rated 4.1 out of 5 by 87
Rated 4.0 out of 5.0 by JN9475 Staff was amazing!
Staff recognized membership and upgraded us to a Jacuzzi Suite!! They were awesome and so helpful. Even allowed late checkout with soccer tournament games. Can't say enough about how great they were.
Only negative was WIFI connection. I stayed at a Holiday Inn Express in Chelsea, MI this month for two nights and had the same problem. So we weren't able to do work on our devices or watch Netflix and Amazon Prime during the evenings for entertainment (iPhones, iPads, and MacBook Pro wouldn't connect or maintain a connection...kept disappearing from available networks) I'm also a member of another H brand Loyalty program and the WIFI is always solid in their facilities... I quite often have issues at Holiday Inn locations, so I think the Holiday Inn properties are just not pumping enough high quality routers for their facilities to have adequate coverage throughout the hotels with good support for Apple Devices. It's more important than a TV in a room anymore, so hopefully they step up and correct the problems.
September 3, 2014
Rated 5.0 out of 5.0 by Lorrie49 Staff exceptional
Front desk staff on arrival very friendly, quick and efficient. Rooms clean and nice!
September 3, 2014
Rated 5.0 out of 5.0 by Sue 54 comfortable bed and great service
Excellent sleeping conditions after our 12 hour drive. Excellent accommodations and staff very friendly and helpful.
September 2, 2014
Rated 5.0 out of 5.0 by Todmaninnm Great Staff and Property
This hotel has great rooms, caring and professional staff, great breakfast options, and comfy beds and pillows.
August 29, 2014
Rated 5.0 out of 5.0 by lMKH AUG Great Hotel
Great property. Everything was very clean. Close to restaurants and stores.
August 22, 2014
Rated 5.0 out of 5.0 by Jeff1927 Nice Clean Rooms
Stayed for 1 night and thought the room was clean and up to date. No issues with the room, hotel or staff
August 20, 2014
Rated 2.0 out of 5.0 by Sisie Poor service
For the price you pay to stay in a nice hotel, you shouldn't have to put up with poor staff.The room should be ready and if you do encounter a problem the staff you talk to you with respect.This didn't happen with us!!! The problem never was taken care of. Why should we stay here again.My family and I stay at another hotel the next night, the staff was great and very friendly.
August 19, 2014
Rated 5.0 out of 5.0 by Shane44 Stay her all the time
The staff greet me by my name. They look out for me as a treasured guest. I always feel welcome. I have other choices and am even encouraged by my company to stay elsewhere but I have been a long time rewards member and feel I get my monies worth at Holiday Inns.
August 16, 2014