Rated 1.0 out of 5.0 by Troopertot Dirty bathtub
Bath tub had long black hairs in it....told front desk...they said that their cleaners clean good...and he didn't do anything about it....we are priority club also....no thank you or anything....
November 24, 2012
Rated 1.0 out of 5.0 by SCvisitor12 High cost
Perhaps the highest room price at any Express (our usual group choice) at which we have ever stayed. Many trucks in lot. Unclear, at high cost, why their drivers, or any except those desperate, would choose this location. Older, drab facility.
Room with inconvenient, unappealing open lavatory across from small enclosed bath, toilet space. Clean, relatively comfortable.
Room staff, pleasant; desk staff, less so. Food as good (not a negative comment) as at most Expresses but much too little space for size of hotel. Would now drive extra miles to another Express location.
November 16, 2012
Rated 3.0 out of 5.0 by Frackwife It was Ok
We travel often and stay in the Holiday Expresses as much as we can. The rooms were clean, (cleaning ladies were very polite on our floor) Always asked if we needed towels or anything. Our toilet clogged and the bathtub drain wouldn't stay plug..which was a bit of a disappointment as our daughter likes to soak in the tub after weve been traveling all day. Beds were soft and fluffy. Room temperate was a bit of a hassel as it always smelled a bit stuffy in our room. We had the pool all to ourselves everyday, which kids LOVED!!! Suggestions would be to have more than 1 washer/dryer in the whole hotel. Would be nice to have one on each floor. Also, breakfast wasn't that great. Sorry Holiday Inn, this was one of your downfalls. Also a TV and sitting area would be nice in the lobby. ALOT of guys and their families are traveling and don't like to be cooed up in their rooms and a sitting area would be NICE!!! Overal I would give a 6/10.
November 13, 2012
Rated 5.0 out of 5.0 by Chucko Clean, quality Holiday Inn location!
We stayed at 3 different Holiday Inns during our recent trip, but this one was the best. The staff was incredibly friendly (one person in particular at the front desk), the breakfast was better than the others (despite being an express as opposed to a full Holiday Inn Hotel), and the location is convenient.
PLEASE NOTE, Google maps has the location of this Holiday Inn incorrectly listed. If you have any questions on how exactly to get there, you may want to call the front desk prior to your stay. They're used to dealing with the Google inaccuracy, and it will save you lots of time searching (especially good if you're getting in late as we did!).
October 25, 2012
Rated 2.0 out of 5.0 by 2LaneHwyFan A Poor Value
This is an older property that is wildly overpriced and the customer service was just acceptable, no better. The room was relatively clean but old . The food was fine. We would not stay here again.
October 25, 2012
Rated 5.0 out of 5.0 by gggll great place
This was a welcome site. I am so thankful a comfortable bed after a week on the road of not so good places to stay.
October 24, 2012
Rated 2.0 out of 5.0 by HEItraveler Did not receive what we had confirmed
We had a written confirmation for a king bed. We arrived at about 4:15 or 4:30pm (certainly not late) and were rather abruptly informed that a king bed wasn't available and we had to have two queens. Not the friendliest of staff and she seemed entirely disinterested in our frustration.
We are priority gold members and are usually greated so friendly and get the feeling that our business and loyalty is appreciated. This clerk was not the least bit welcoming or particularly friendly. It sort of dampered our whole evening.
We stayed at Holiday Inn Express throughout our entire vacation and this was by far the worst experience (and also the most expensive hotel of the trip - which was a double whamy)
October 22, 2012