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Rated 4.0 out of 5 by 134 reviewers.
Rated 5.0 out of 5.0 by The room is very detailed We make and will be making many trips to St Cloud MN and will always stay here. The bathroom has everything you need, they even fold the ends of the toilet tissue into triangles. We thought the queen size bed was about average as far as comfort but we are also used to a king bed at home. we would recommend this motel to anyone. August 17, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service We arrived late and were very tired. We slept very well and were recharged by morning. August 15, 2014
Rated 5.0 out of 5.0 by Ist STOP Very enjoyable stay and the best out of the 8 nights in 8 cities August 14, 2014
Rated 3.0 out of 5.0 by Nice room and pool areas, noisy beds The room was nice, there was plenty of space for us for our girls night out. The kids enjoyed the pool and hot tub. There is also a wading pool for toddlers. Breakfast was excellent: scrambled eggs, bacon, biscuits and gravy and sweet rolls and pancakes. I had a problem with the beds. They were comfortable, but they have a foam top and there is something wrong with the foam. It is really noisy! Every time anyone moved, I could hear their bed. It was really hard to sleep. Overall, if you're going to play and eat and not too concerned about sleeping, this is a nice one. August 11, 2014
Rated 5.0 out of 5.0 Most comfortable beds of any Holiday Inn Express I've stayed in to date. We had the best night's sleep on these beds. The room was huge and comfortable. Breakfast was nothing to write home about and was a let down, but the room quality made up for it. August 10, 2014
Rated 1.0 out of 5.0 by think twice elite members! I have stayed at this hotel before to have trouble...so I gave another chance and they dropped the ball again. As a Platinum member, I was not welcomed as one,no upgrade offered and no 500 points on my account. At check in, they had me as gold on their internal notes...and I have been Platinum for years...same problem last time I stayed here and the hotel manager told me it would be corrected and wished I would stay again...so I did. Then, I get same lame treatment from staff...when I questioned gold...and they told me not hotel fault...I would have to contact IHG to get it corrected. Staff was rude and very poor customer service...causing a scene in front of other guests making me feel embarrassed. I will be filing another direct complaint with IHG about this. Just warning any other elite member not to expect anything extra from staying here....you have been warned. August 10, 2014
Rated 5.0 out of 5.0 by Quiet safe place to unwind We stayed here to visit friends, and the location and service were just what we hoped for. Friendly helpful staff! I always feel confident booking HIE, because I know what to expect. August 9, 2014
Rated 5.0 out of 5.0 by Great Experience Have nothing but good things to say. Hotel staff was very friendly. Could not ask for anything more. August 5, 2014
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