Rated 3.9 out of 5 by 66
Rated 3.0 out of 5.0 by Steve915 Not bad but shows its age.
Most of the desk staff was great. The only exception was the girl that checked me in. She assumed some things that were incorrect and I had to ask her to correct them. Then when I went back down to ask for coffee for the room because they left none in there, I had to wait for her to get off her personal phone call. Everyone else was a 10 but she was only a 5 or 6 in my book. As for the hotel, for the price it was good but not as nice as other Holiday Inn Expresses I stayed at. The hot tub wasn't hot and the jets were very week. The room showed signs of age too. Probably just older than most I stayed in and needs updating.
November 24, 2013
Rated 4.0 out of 5.0 by AnnaTP8 Excellent Check In and Improving...
We were "checked in" in record time - I think 5 minutes. In that 5 minutes they got us room keys, told us where our room was and made sure it was acceptable, wrote down the car we had onsite, and gave us a handy little sheet with information about hotel hours (pool, fitness center, breakfast, maid service), and nearby food and phone numbers. It was great.
Room is typical hotel layout with two beds, desk, tv, bathroom. We found the temperature to be easy to control, desk was nice, wifi was nice, and decor was relaxing.
Breakfast the next morning was delicious and really hit the spot. Service in the morning was SUPER friendly again.
Areas for improvement are the beds - getting a little old, and pool area has brown spot on the bottom and white spots along the sides. Typical for age but for the hotel - they need to update that somehow. Pool was small but acceptable - hot tub was nice. Plastic chairs detract from experience - I would pay for some loungers, like nicer and more comfortable.
November 11, 2013
Rated 4.0 out of 5.0 by CaraDawn Comfy room, yummy food
The suite was comfortable, but the kitchen could use a little improving. We could have used paper towels or any towel. I had to use one from the bathroom. A cutting board, etc. It seemed like someone was just starting the suite. But, it was the perfect size and comfortable. I would recommend and we will go again!
October 23, 2013
Rated 4.0 out of 5.0 by Kim475 Comfortable Bed
Our check in experience was uneventful and the place was very clean, except for the lamp on the bedside table- which we didn't notice until the day we checked out. We were close to the stairwell which the smokers frequented, which left a DISTINCT smoke smell drifting up the stairwell to all floors. I think they should be required to smoke AWAY from the doors. Other than that, everyone was very friendly and the girls working the breakfast area were very nice. Great place to stay and very convenient from the highway
October 22, 2013
Rated 5.0 out of 5.0 by Hawks13 Comfortable bed and great service
Checked in at 2:35AM out by 7:00AM
Room was comfortable and clean.
I got what i needed.
October 21, 2013
Rated 3.0 out of 5.0 by TDWW check in
Tried to check in at 4:00. 20 minutes. 20 minutes, 20 minutes. Finally able to check in around 5:45. Several other guests in the same situation. Not sure why they weren't staffed appropriately to be ready for guests at a normal check in time. Otherwise, nice stay.
October 19, 2013
Rated 5.0 out of 5.0 by Alexandercop Great service from all staff, pool area super
Our Canadian & American family members (11) met in St Cloud, Mn., at The Holiday Inn Express to celebrate our Canadian Thanksgiving long weekend. We've done this twice before, but this time was the best, mainly due to all the staff, starting with Kerri, the General Manager, right on thru the full staff.
One of our Best family holiday vacations ever.
Alex from Canada.
October 18, 2013
Rated 5.0 out of 5.0 by Catfishy66 Nice!!
Will definately come back!!! The staff was very nice, the room was well located within the building. The breakfast area and food were both very "home" like! Bravo!!!
October 16, 2013