Rated 4.5 out of 5 by 97
Rated 2.0 out of 5.0 by dgdks wrong room promised
THE RESERVATION LINE WAS NOT ACCURATE WITH WHAT I WANTED AND WHAT I WAS PROMISED THE ONSITE MANAGER DIDN'T FULLY CREDIT AS PROMISE MY REWARDS ACCOUNT.
June 26, 2014
Rated 5.0 out of 5.0 by Willtulsa Comfortable Experince
Friendly and professional service. Quiet envirnoment
June 21, 2014
Rated 5.0 out of 5.0 by SweetJazz Great place for a get away!
Traveling alone with a child with special needs is both costly and difficult. I was nervous for a two day trip to spend some alone time with my son. I was impressed from the second I walked in the door. I didn't reserve a handicap room but one was made available to me immediately when the desk attendant noticed my struggles with keeping track of the little one and all of our things. I had an excellent room on the bottom floor that was easily accessible from all entrances and to the pool area. The staff were what really made this a great stay. They were all so understanding and went out of their way to make my little guy comfortable, including bringing him a play size Holiday Inn travel kit, crayons and coloring pages. Some of the staff were even inquisitive about his disability and all that goes with it, which only furthered their attitudes towards helping both me and him. What an amazing group of people. No judgements, no looks of discontent, nothing but professional yet sweet attitudes around that place. What a great experience! We will definitely be back!!
June 16, 2014
Rated 5.0 out of 5.0 by Tanya5 Fantastic experience
The staff are all so welcoming and extremely helpful. The comfort of the entire hotel is to be experienced by those who appreciate great value, comfortable beds, and a relaxing pool. I would highly recommend this particular hotel to all.
June 15, 2014
Rated 5.0 out of 5.0 by TimG59 Great place to stay
Hotel is clean and comfortable. Staff is warm and friendly. Complimentary Breakfast and internet are a definite bonus.
June 13, 2014
Rated 5.0 out of 5.0 by melosis Nice Stay
We were in town for a family function, so didn't spend much time in the room at all. It was comfortable while we were there, though. Everything was clean from the lobby to our room. The bed was adequately comfortable; I have slept in more comfortable beds, but this was fine. The price of the room was a bit high in my opinion, but the other choices in the area are in no way someplace where I would stay. Breakfast was good with lots of choices. I would stay here again when we are in the area again.
June 12, 2014
Rated 4.0 out of 5.0 by Not so country girl Pretty much what you would expect
This was a nice friendly property - we stayed for a family wedding, and the the location is ideal - near everything. Our biggest complaint was that the Wifi and satellite TV service were intermittent. The Wifi was VERY hit or miss if at all during our stay. The shower curtain stunk like mildew - but the bathroom itself seemed well cleaned. Beds were fine- had those awful super high pillows that I personally hate - but many enjoy. Friendly staff, no surprise extras expenses. As good as you will find in this rural area. And the issues we had may have been attributed to the country nature of the location. If I had to be in the area again, I would rebook here despite my listed complaints here. Fix the Wifi, the reliability of the TV service and the pancake maker - and it would be a downright oasis for city folk! ;)
June 11, 2014
Rated 2.0 out of 5.0 by Karen M Very uncomfortable bed
Great Service from Morning Check Out Staff - not so much from the check in staff
June 10, 2014
Rated 5.0 out of 5.0 by badgerb Home Away From Home
Whenever we visit St. Croix Falls to visit family we always stay at this Holiday Inn Express. Desk staff are helpful and efficient. The place is clean and pleasant. The big pool and whirlpool spa are wonderful. We have used the Great Room for family reunions and it's a great space for such events.
June 10, 2014
Rated 5.0 out of 5.0 by Darc100 Amazing room and bed
Everyone was so nice and pleasant. The room was spacious and the bed was amazing. The continental breakfast was the best I have ever had. So many choices and it tasted great as well.
June 9, 2014
Rated 5.0 out of 5.0 by Robert249 Consistent quality
I stay at this hotel regularly. The staff, physical plant, breakfast presentation and rooms are always a very good quality. I'll be back many times to come.
May 29, 2014
Rated 5.0 out of 5.0 by staz Clean, friendly
We had a good experience.
May 22, 2014
Rated 5.0 out of 5.0 by Deb78 Hallways and Common Areas are quiet
We stayed a Friday night and were impressed at how quiet the hallways and common areas are (and inside the guest room), even though there were a lot of people staying at the hotel. Wide variety of amenities, clean, comfortable facility.
May 22, 2014
Rated 5.0 out of 5.0 by ppoc53 Dave the Greatest
St Croix experience was fantastic. Dave the night manager was just awesome. My associate and I were doing some late night work in the lobby and Dave made sure we had everything we needed, including juice if we needed some. Thank you for your hospitality.
Highly recommend this location.
May 11, 2014
Rated 2.0 out of 5.0 by rodan Overpriced and undervalued
We will not stay in this hotel again in the future. It was overpriced and the heating system didn't work.
May 8, 2014
Rated 5.0 out of 5.0 by Salthawk Great place for our weekend stay
We had business to conduct in Osceola and needed a clean, convenient place nearby with amenities for our children. This place exceeded our expectations. Rooms were very clean and quiet, so we got three restful nights of sleep. Everyone enjoyed the variety in the breakfast. I was expecting frozen waffles you pot into a toaster as the description of a "hot" breakfast. Instead we found scrambled eggs or omelets (depending on the morning), bacon or sausage (depending on the morning), and sausage biscuits and gravy and make-your-own pancakes every morning. And the cinnamon rolls each morning were delicious! My husband and kids enjoyed the pool and workout room. And a housekeeper named Sarah was especially helpful with some special needs my son had. We will be returning to Osceola in early June for two days and plan to stay here again.
April 29, 2014
Rated 5.0 out of 5.0 by Susie1155 Great Play to stay!
Staff was friendly and hotel was very clean and comfortable!
April 10, 2014
Rated 5.0 out of 5.0 by joro great service
This is a wonderful place to sta. The room was clean and comfortable. I would prefer scrambled eggs or hard boiled eggs instead of the egg like thing that was served Front desk people are nice warm swimming pool 2 tv in our king room
April 10, 2014
Rated 4.0 out of 5.0 by pauhal Stay review
All things were as expected though I would like to recommend separating the bathroom light and fan. Hard to get ready in the morning and listen to the TV news with the fan continually going.
April 7, 2014
Rated 5.0 out of 5.0 by Ricche1130 Clean and comfortable
I stay here each time I visit my kids and grandchildren. Everyone is very helpful and always with a smile. Never have I been in a room that was not clean, neat and comfortable. If I ever need more of anything....it's there in no time. I love just going to the dining area in the morning and breakfast is ready! The choices are there for anyone's particular taste. I WILL KEEP COMING BACK!!
April 4, 2014
Rated 4.0 out of 5.0 by GregMN St Croix H.E.
Very nice considering the small town location. The staff was excellent. I was impressed with the way each staff member went out of their way to smile and make sure you had anything that you need. The design of the hotel is perfect for business travel but I would stay with family and on vacation too.
March 31, 2014
Rated 5.0 out of 5.0 by MrsNightCrawler Perfect room for "night crawler" and spouse
My husband is affectionately referred to as my "night crawler" because of his inability to sleep through the night. The king suite at the Holiday Inn was perfect and only a few dollars more in cost than the standard rooms. I was able to continue sleeping while he roamed freely in the living section of the suite. The bed was comfortable, the room was clean, the fitness room was awesome, and the breakfast bar had sufficient variety. We would definitely stay there again if in the area.
March 28, 2014
Rated 5.0 out of 5.0 by Andrea 1981 Great Service!
We stayed last weekend and could not have been more pleased. The staff went above and beyond to accommodate us during our stay. WONDERFUL!
March 26, 2014
Rated 4.0 out of 5.0 by Scott from Colorado Local and helpful
Good value for the money and the only reliable chain in the community. The person at the front desk was very helpful, especially with recommendations for dinner. We had a very nice stay in a quiet, spacious and clean hotel.
March 24, 2014
Rated 5.0 out of 5.0 by pjs3 Exceptional customer service
Clean and comfortable rooms. Excellent beds with great pillow choices. Nice amenities such as refrigerator, coffee maker
March 19, 2014
Rated 5.0 out of 5.0 by Actess15 Great hotel in St. Croix -
Came in to audition for the Festival Theater in St. Croix and chose to stay at the Holiday Inn Express. The hotel was conveniently located to town, was very clean, and I felt safe there.
March 17, 2014
Rated 5.0 out of 5.0 by garytris33 Our stay at the HI in St. Croix Falls, WI
I have stayed in Holiday Expresses before but this one exceeds all the others by far.
March 13, 2014
Rated 5.0 out of 5.0 by sa16 quiet, comfortable bed, clean neat good food
We got a good night sleep in a quiet room that was clean neat fresh and comfortable beds. The staff was helpful and breakfast very good.
March 13, 2014
Rated 5.0 out of 5.0 by Hartnell's relaxing getaway
Friendly staff and great value clean and modern property
March 13, 2014
Rated 5.0 out of 5.0 by Andi 3871 Great staff!
The hotel was as I expected. The staff exceeded my expectations. They were thoughtful and kind. When we needed anything they responded quickly. I would stay here again if I was in the area.
March 5, 2014