Rated 4.5 out of 5 by 97
Rated 4.0 out of 5.0 by offtowork Comfortable bed; good overall experience
Friendly staff; nice clean rooms and comfortable bed; reliable and fast internect connection, service. My sleep was not as restful as I could not close the drapes enough to get the bedroom darker plus the heating unit was loud (issue not unique to Hoiday Inn Express) when it turned on and off.
One suggestion - make the sign from the highway more prominent. I missed it first time up.
March 3, 2014
Rated 5.0 out of 5.0 by Sunny73 Great service and nice pool
We were staying at hotel while visiting Trollhaugen ski resort which is just a few miles away. The pool was great, big enough for kids to play in and the hot tub was very big. The breakfast was awesome and the pancake maker was a huge hit with my 7 year old! Great variety with good healthy choices for those watching the calories. Simple hotel room but the service and smiles of the entire staff really made this hotel stand out to me as one that I would recommend to anyone staying in the area.
February 18, 2014
Rated 5.0 out of 5.0 by joro Great Service
The service was Great!!! We would stay again.The pool was nice and hot tub was relaxing.
They brought in a crib for baby warmed bottles for us
February 13, 2014
Rated 5.0 out of 5.0 by notthatitmatters Baby it's cold outside
We've been well below zero for a while here so having a warm pool to gather around was a nice time. I think the hotel was filled with a variety of other (hockey) teams and some of the staff seemed a bit frazzled by the kid energy that popped out all over the place. That being said the pool was warm, hot tub hot, breakfast delightful and room the perfect size.
February 12, 2014
Rated 5.0 out of 5.0 by Kim0915 Great Place
Friendly staff, clean facilities, and spacious, comfortable rooms,
February 10, 2014
Rated 5.0 out of 5.0 by Woodtick Very friendly staff
This facility was very clean, neat, and well maintained. The staff both at the counter, and serving/setting up breakfast were very courteous and pleasant.
February 6, 2014
Rated 5.0 out of 5.0 by RAMSGC Emergency Shelter
I was unable to stay in my home because of a broken well tank and the necessary water shut off to my house. I live close by so it was an advantage to be able to go to my home with a few minutes notice when workmen were coming. My room at the hotel was everything I could have asked for, and more. It was quiet, comfortable and allowed me to take care of necessary business and get some much needed rest. The breakfast was very sufficient and the staff were pleasant and professional. I would definitely recommend this hotel.
January 30, 2014
Rated 5.0 out of 5.0 by Renee13 Awsome breakfast
Loved are stay here, we will be back again, great location close to everything!
January 23, 2014
Rated 4.0 out of 5.0 by PackmanJim Almost perfect
Great stay, friendly staff, highly recommend to anyone. Very clean and comfortable room. Some noise from people walking around above us, not anyone's fault, just the type of construction of the building.
The television quality wasn't that great for a relatively new flat screen, seemed like it related to the signal, and pic was kind of dim.
Will stay there again though.
Oh, miss the waffles, this hotel has the pancakes instead which are not nearly as good as the waffles.
January 22, 2014
Rated 5.0 out of 5.0 by Carla1980 Comfortabel bed
After a long day at Wild Mountain watching my children compete in a snowboarding competition, it was very nice to come back to the hotel and relax on a very comfortable bed and pillows.
The bed was so comfotable I fell asleep while waiting for everyone to finish showering prior to going to dinner.
I woke up from a good nights rest ready for another day of watching my children compete.
My husband wa not feeling too well and they even gave us a later check out.
Service was great!!!
January 15, 2014
Rated 5.0 out of 5.0 by crsoukup Clean and comfortable stay
We enjoyed our stay. The staff was very friendly and the room was fresh and clean. We all experienced a great nights sleep.
January 15, 2014
Rated 5.0 out of 5.0 by wxyz123 Nice hotel
We stayed at the hotel for a family holiday gathering. The grandkids loved the pool area. The breakfast area was a great place for us to play board games in the evening.
January 11, 2014
Rated 5.0 out of 5.0 by StacieL Great Stay
My daughter and I stayed here for one night while visiting a relative and had a very nice stay. Rooms were clean and the front desk staff was very polite and helpful. They offered breakfast in the morning and there's also a nice little breakfast place within walking distance from the front door. My husband and I will be staying here for 4 nights in Feburary when we come back.
January 9, 2014
Rated 5.0 out of 5.0 by Momjohn Comfortable stay
We always enjoy our stays at st croix falls holiday inn. Never a problem. Friendly staff.
January 1, 2014
Rated 5.0 out of 5.0 by Bigman1 Great stay
Great place to stay, clean rooms and staff is super.
December 24, 2013
Rated 5.0 out of 5.0 by 4443m Clean and great staff
Such friendly and accommodating staff! So much better than the "other" motel in the area. Morning and night desk clerks were a delight and made us feel welcome. One of the best Holiday Inn Expresses I have ever stayed in. Ownership should be very proud.
December 23, 2013
Rated 5.0 out of 5.0 by 1Joe Customer Service
After A long and stressful flight from Cincinnati I arrived at your hotel.After unpacking I found that theTV and coffee maker were not working properly.Angel was very quick to offer to let me move to another room.
Because of the hour I declined.Within a short time I had a new coffee maker. The following evening a working TV was in my room thanks to Angel and maintenance crew.
She also wrote a wonderful note to me thanking me for staying at your hotel . I just want you to know what fine employees you have at this hotel. Every employee was quick to respond to my needs.
Thank you, this location is on my favorite list!!
November 17, 2013
Rated 5.0 out of 5.0 by biggov clean, newer, great staff!!
Have stayed here many times for work. All rooms have been spacious, clean and comfortable. Staff is the friendliest I have experienced in my years of travel.
November 1, 2013
Rated 5.0 out of 5.0 by pjp11 Helpful staff & relaxing environment - we enjoyed our stay
We stayed here for our daughters out of town wedding. The staff was helpful and friendly. We enjoyed our stay & were glad we recommended this as the hotel of choice for the wedding guests.
October 26, 2013
Rated 5.0 out of 5.0 by TFromMN Great place to stay
We stayed at this hotel as part of a wedding party and were very pleased with the convenient location. The breakfast was amazing and the pool was open late which we enjoyed. The rooms were spacious and comfortable. My only complaint about the weekend is that on the first night, my husband and I were in the pool room around 8pm and the hotel staff decided there was a need to close the pool for about an hour right after we got in there. Since we were tired and had a big day ahead of us, we didn't want to wait that long to go back in, so we barely got any pool time on on the first night. I'm not sure what the details were behind this move, but it was very inconvenient when part of the price paid was so we had access to the pool during open hours.
October 23, 2013
Rated 4.0 out of 5.0 by KDND Great service, sleep, and breakfast
We had a great stay for our wedding weekend. In total we had about 20 rooms and everyone had a great experience. The beds were really comfortable, the pillows labeled firm and soft were great. At times they seemed a bit understaffed at the front desk, but everyone who helped us did give their full attention and took as much time as needed to help. They were able to work with our special requests. There was some confusion during the reservation process, some rooms were booked under other another party or missed the block, but we were able to get everything worked out with plenty of time. Many of us enjoyed the pool and hot tub. Breakfast was really good with the variety available.
October 19, 2013
Rated 4.0 out of 5.0 by MWTW Second visit as nice as the first
This was my second time to stay at this facility. This stay was just as pleasant as the first.
October 8, 2013
Rated 5.0 out of 5.0 by Momjohn2 Staff
Friendly and helpful staff. The motel is comfortable and quiet. We enjoyed the common room.
October 8, 2013
Rated 1.0 out of 5.0 by mno0624 Front desk much better, fire alarms annoying
Had bad experience with front desk last stay - they wer great this time. However there were multiple false fire alarms - we heard they were due to duct cleaning. Last one was around 10PM so very annoying.
October 6, 2013
Rated 1.0 out of 5.0 by frequentguest1960 Their Elevator does not work!!!!!!
Their Elevator does not work!!!!!!
One elevator on the property....if it goes out you are walking up and own with baggage up to the fourth floor which is where we were on.
The elevator went out on Friday...no one was one call to fix it right alway...just alot of sorries from the staff......beware of this old Hotel!!!!!!!!
October 2, 2013
Rated 1.0 out of 5.0 by gator101 Rude at front desk
The lady running the front desk needs to be re-trained or sent to work in the back. She does not know how to deal with problems and keep her composure. Something was wrong with the computers and she completely lost her ability to deal with the customers in a friendly manner.
September 19, 2013
Rated 5.0 out of 5.0 by biggov Great Place, Friendly Staff
I have stayed here off and on for the last 4 months. I have been in several rooms, all have been excellent. VERY clean facility. Quiet but convenient location. Staff told me the entire facility was remodeled about a year ago. Still looks fresh.
September 17, 2013
Rated 3.0 out of 5.0 by JosephK no upgrade
I'm a platinum member and when I asked for a upgrade it was not available .BUT THEY WOULD SELL ME ONE.That's not why I'm a rewards member.I did get a $5.00 cuepom for one item in the mini store .that's my upgrade
September 11, 2013
Rated 5.0 out of 5.0 by SalPal Really great swimming pool and hot tub.
We had been on the road all day and were very tired and stressed when we arrived in St. Croix and gave a sigh of relief when
we saw The Holiday Inn Express. Our room was great but
the pool was super - it is large and a great place to relax.
We ordered a pizza and just enjoyed!
September 8, 2013
Rated 5.0 out of 5.0 by Momjohn Helpful staff
I had a large group with multiple reservations. They were helpful and accommodating. Rooms were clean and quiet. Nice pool and hot tub. We played games in the common room and had snacks. They tolerated us well.
September 6, 2013