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Rated 4.0 out of 5 by 164 reviewers.
Rated 1.0 out of 5.0 by For the price paid this hotel has a lot of problems This hotel was not even close to the previous holiday inn express we stayed at the previous week. It was so nice we decided to sign up for their rewards program. We don't know if we will try another, other than the one we had a good experience with. When we arrived there was not a clock in our room, we contacted the front desk & he said he'd look into it, we never heard from him, the next morning the person on duty took care of it. The staff were not at all friendly didn't try to be accommodating. The commode would run after each flush. The sink ran very slow. The food for breakfast was terrible. The banana's were so green a day later I could not peel them. August 18, 2014
Rated 4.0 out of 5.0 by "Fancy"- per my 8 yo Great hotel. Responsive staff. Beautiful view of Lake Huron! August 18, 2014
Rated 5.0 out of 5.0 by Great place to stay! The hotel was very clean and the rooms are in great shape! the staff was outstanding!!! very helpful and friendly and really made us feel welcome. August 18, 2014
Rated 3.0 out of 5.0 by Exceptional room disappointing staff The hotel is beautiful and very inviting when you enter and the room was everything we expected in a Holiday Inn Express. The staff needs a complete revamp. All but the one young lady that was the night desk clerk were so busy with private conversations and rude that they really did not have time to answer questions about the area or to help us. The cleaning staff were efficient about taking generous tips but not filling a simple request to leave a couple extra face cloths and face towels. Only one waste basket in the room so it wasn't easy to leave the room neat unless we carried out our own trash. August 18, 2014
Rated 5.0 out of 5.0 by Great Place Arrived after midnight after a long day driving. Staff was friendly and gave me a break on the price of the room. Very clean August 17, 2014
Rated 5.0 out of 5.0 by Wonderful suite We really were happy with this room. It had a wonderful bay view with a balcony overlooking the lake and chairs to sit on out there. It was a suite with a whirlpool. Loved that the bathroom/shower and sink were separated for ease of getting ready. The extra outlets in the lights are so handy. The room was updated, very quiet and the bedroom was separated by a wall so easy to sleep while my husband got up an hour earlier. Would not say the breakfast was excellent but it is there and doable for a free breakfast. I would go to this hotel again in the future. August 15, 2014
Rated 5.0 out of 5.0 by overall stay I reviewed previous reviews before coming to the hotel and while most of them were generally good there were a few that were really bad--to those people--I don't know what you expected--but this was an outstanding hotel for cost, location, and so on. We were greeted with courtesy and friendliness--even at midnight one night. Our room was clean, AC worked nicely, the pool area was comfortable and clean and while breakfast area was small, the buffet was standard or better, questions were answered. My only problems were having to share with my grandson--the human perpetual motion machine! August 15, 2014
Rated 4.0 out of 5.0 by Very nice and comfortable We decided to have a nice long weekend and picked the Holiday Inn Express. Staying here was definitely the best choice. The room was very comfortable (pillows/mattress) and the kids loved it. Will be staying here again in the near future. August 13, 2014
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