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Rated 4.1 out of 5 by 174 reviewers.
Rated 5.0 out of 5.0 by Great room with a beautiful view Thoroughly enjoyed my stay there. Room was very clean as was the bathroom. The staff was very friendly and helpful. Sitting on the balcony and enjoying the breath taking view of Lake Huron that was a stones throw away, was very relaxing and enjoyable!!!! Would highly recommend this place. September 1, 2014
Rated 5.0 out of 5.0 by great view We took our grandson for a short trip before he started school. When we arrived at the hotel it was great right from the start. The staff was very nice , helped us with questions about what was going on in the area. We are planning another trip and will be staying there. August 31, 2014
Rated 1.0 out of 5.0 by Terrible customer service I have stayed at many holiday inns as a platinum member. This hotel was fair for room condition. The bed it self was as hard as a rock. I woke up and was stiff for two days. For the second night I requested to cancel my room because my girlfriend was sick and Rachel the manager refused. Even though the hotel was almost completely booked and there was plenty of time for another guest to fill the room. The only pro that I saw with this hotel is that it had a nice view. I would recommend to stay at the holiday inn in Mackinaw city instead of here. August 31, 2014
Rated 5.0 out of 5.0 by clean and friendly Hotel was clean and friendly staff. ease of access and close to resturants and attractions. Would stay again and recommend to family and friends. August 31, 2014
Rated 1.0 out of 5.0 by Rethink twice I can not believe that Holiday Inn allows this property in their collection. I travel all over the country for work, and this place has the be the most run down hotel that I have stayed at. Let's start with the pool. The double doors which lead out to the patio from the pool are broke (hinges have rusted through). Most of the tracks which allow the windows to be held open are broken. There are metal tracks hanging out of the windows. The bedroom. Filthy, they told me that they were just updated and cleaned. I find this hard to believe. The carpets were disgusting , the bathroom had hair in the shower and the lock and security bar on the sliding door were broke. When I mentioned it to the front desk I was told, "well at least you were on the second floor...it's not like so,some can break in..". The grounds. Overall the grounds (outside) were a wreck. Weeds and dead/missing grass in multiple places. The worst part about the nights were the other guests setting off fireworks and the staff doing nothing about it. (Not until it was after 11:30 pm) The food was what you should expect for free. I am not sure how anyone can ever give this place a 5 star rating. They must leave at the crack of dawn, hit the sites, and return just to go to bed, August 30, 2014
Rated 5.0 out of 5.0 by room with a view Able to get a room at the last minute that was even nicer than we anticipated. The beds were comfortable, you could not hear any hallway noise and the view of Lake Huron and Mackinac Island was spectacular. Will most definitely stay here again! August 30, 2014
Rated 5.0 out of 5.0 by Friendly Staff and Great Location The staff was very friendly and the hotel is located in a great location. Close to many activities and sites. Would stay again. August 29, 2014
Rated 5.0 out of 5.0 by very friendly Had a wonderful time, IT s a great location, with a fair price. The staff was very helpful with my car problems, It was easy to find and close to many attractions. August 27, 2014
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