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Rated 4.5 out of 5 by 67 reviewers.
Rated 5.0 out of 5.0 by Excellent, amenities and service Our overall experience has been very good and this facility should be in 4 to 5 star category rating. Clean room, good breakfast and friendly staff. July 22, 2014
Rated 4.0 out of 5.0 by Uncomfortable bed, non-secure WiFi and not enough outlets Mattress was thin and soft (uncomfortable). Because the WiFi was not secure, I was unable to access my email. Shortage of outlets in the room. Room and bathroom were very clean. July 13, 2014
Rated 5.0 out of 5.0 by Clean comfortable room Room was clean and comfortable, done up every day. Room would have benefited with a fridge in the room. July 7, 2014
Rated 5.0 out of 5.0 by My Home away from Home I would recommend this location to anyone who wants a professional staff, most bilingual (French/English) with emphasis on customer service. The pool, workout and laundry facilities were exceptionally cleaned and well-maintained. The rooms were, as well, clean and well-maintained. Breakfasts were a delight in the mornings. The staff kept the food stations stocked well with provisions. Thank you to the management and staff for a wonderful stay. This will be my home-away-from-home when visiting Montreal. June 25, 2014
Rated 4.0 out of 5.0 by Nice location south of Montreal Good stay overall. Curtains didn't close completely but otherwise all OK. June 25, 2014
Rated 5.0 out of 5.0 by great service The staff was friendly, hotel was very clean and breakfast had lots of variety, fresh and great food. I would stay there again and highly recommend. June 18, 2014
Rated 5.0 out of 5.0 by stayed for 6 nights Friendly staff, comfortable rooms, good internet and amenities. The only negative was the quality of the breakfast, was average June 11, 2014
Rated 5.0 out of 5.0 by Excellent caring staff After visiting and getting lost in the city of Montreal, we finally found this Holiday Inn which was our reserved destination for the evening. Tired and hungry, the staff at the front desk offered comfort, directions, and suggestions for dinner at a very nice restaurant. Our room offered everything we needed and more. Thanks for a very nice conclusion to a day of finding our way around congested unfamiliar territory. June 11, 2014
Rated 4.0 out of 5.0 by Wonderful location but too high cost. We were traveling through Canada to Michigan. We needed a place to stay in Montreal, and asked Onstar for assistance. The person helping us tried a few motel chains, but not being French speaking, was a problem. She finally found this Holiday Inn Express property. Upon arrival, it was a very nice property, but since it was not that close to the city of Montreal, it was way over priced and would not recommend this location to others. In general, I feel that Holiday Inn has priced themselves out of our price range, and would not add them to the list of choices in the future. June 3, 2014
Rated 5.0 out of 5.0 by Comfortable affordable hotel Very convenient location near the St Jean Garrison.Clean, comfortable rooms at a reasonable price. Very friendly and helpful staff. Lots of restaurants nearby. Easy access to highway. Good comlimentary hot breakfast in the Great Room. June 2, 2014
Rated 5.0 out of 5.0 by Service The staff both at front desk and in breakfast room were so nice. I was there to attend graduation for my sons basic training. Hotel is located across from mall, next to timmies and as well next to Boston pizza. So convenient for staying there. Only less than 10 min away from base. Staff so very friendly and so accommodating. We arrived very early in the day and instead of holding our bags until check in they let us have our room early. The lady in the breakfast room is the sweetest lady ever....stay there and you will see yourself...love this city and hotel. Would stay there again:) May 19, 2014
Rated 5.0 out of 5.0 by Comfortable, clean, friendly and bilingual service. My family stay frequently at the Holiday Inn Express when visiting from Ontario and we find the hotel offers tremendous value for a comfortable night's stay. The staff are bilingual, friendly and very helpful. Great location to restaurants and shopping. Cleanliness is important to me and I can attest to very clean rooms. We won't stay anywhere else when visiting St-Jean-sur-Richelieu! March 7, 2014
Rated 5.0 out of 5.0 by Excellent Room Stay at the Holiday Inn Express staff was really welcoming. Stay on Bottom floor and room was fantastic January 18, 2014
Rated 5.0 out of 5.0 by Great overall property All you could want in one place. Convenient to local shopping and food choices. Great breakfast room included in price. Clean and comfortable. Staff very helpful. Spoke english well. December 5, 2013
Rated 5.0 out of 5.0 by Great Breakfast and Quiet Hotel We loved the variety of options offered at breakfast and how quiet the room was (no street traffic sounds, no elevator sounds, no loud parties). We would definitely recommend the Holiday Inn Express at St. Jean Sur Richelieu. December 4, 2013
Rated 4.0 out of 5.0 by Very polite staff Personnel was most helpful. Ameneties are great. Will return. November 28, 2013
Rated 5.0 out of 5.0 by Amazing Services It isn't the first time and won't be the last guarantee October 23, 2013
Rated 3.0 out of 5.0 by English speaking front desk staff! We were glad.to realize that the staff were able to speak English and give us some directions. The room was very small and two large suitcases made maneuvering difficult. There were several English television channels too. Two toasters were broken in the breakfast room and the food was dull and rubbery looking. It was clean and staff was friendly, but the group of road workers sitting on boxes in the parking lot drinking was worrisome. October 13, 2013
Rated 5.0 out of 5.0 by Quiet room, Comfy Bed, Helpful Staff From the friendly greeting from front desk staff, to helpful directions, to the comfortable room and great breakfast, everything was all that we could have asked for. We would recommend this hotel for the traveler who wants to avoid the big city congestion but still be close enough to enjoy the action. October 12, 2013
Rated 5.0 out of 5.0 by Great Service Really great front desk staff who really made us feel welcome. Flipped from French to English to make things easier as my French was a little rusty. Really pay attention to the Client and made us feel welcome. Holiday Inn should be proud of this staff as they go out of their way. Breakfast was really great.. Really relaxed attitude . October 1, 2013
Rated 5.0 out of 5.0 by Great staff Your staff was polite helpfull and made the experience wonderful. Promote them. September 11, 2013
Rated 5.0 out of 5.0 by Comfortable bed, good breakfast, pool & hot bathub much appreciated Excellent hotel with great facilities. Our stay at this hotel was very enjoyable and I will not hesitate to recommend this hotel to someone who wants to spend some time, leisure or business, in the area - this hotel is very well located. Also, the recognition for IHG Rewards Club Members was much appreciated. The only observation I would add is that small tables in the pool area close by the chairs would have been useful to leave a cup of coffee. September 7, 2013
Rated 5.0 out of 5.0 by Quality and Comfort We booked one night only of a long week-end. They graciously accepted our request for an early check-in due to our activity (afternoon wedding). Room was impeccably clean, and temperature was pre-ajusted (a/c). Amenities were appreciated and of high quality. Front desk service was excellent. Breakfast was an appreciated perk, but quality was severely lacking (omelet with unidentifiable stuffing), poor healthy choices, not enough equipment (toasters) for clientèle. Suggest a separate breakfast room for families with young children... Free internet connection much appreciated. All in all, would gladly return nonetheless. September 5, 2013
Rated 5.0 out of 5.0 by excellent choice really a good place and i loved your creps machine!!!!! very clean and the best pool ever! August 30, 2013
Rated 2.0 out of 5.0 by Damp and musty Rooms are really small, carpets hideous, rooms have musty smell and everything about this hotel says "old" even though this Comfort Inn has been updated to Holiday Inn Express standards. Elevator is from the 19th century and barely functional. It stopped halfway even though we were holding the button as instructed. AC units in the hotel are old and fan makes loud noise when AC turns on. We were hardly able to get any sleep because of this off and on cycle of fan noise. We stayed for one night and couldn't wait for morning to get out. Breakfast is average and some of the items ran out well before 9 am. There is a Boston Pizza right outside but their food is equally tasteless and overpriced. We'll never go back. August 26, 2013
Rated 5.0 out of 5.0 by Dated Hotel but Excellent Staff Hotel is dated and the rooms are on the smaller side but overall the hotel itself is very clean and comfortable with a great pool and spa tub. The staff is excellent and caring all who went out of their way to take care of the smallest of details. The hotel is well within a quick drive to explore Montreal and surrounded by excellent dining options for lunch and dinner as well as most major chain retailers for the odds and ends you may need. This location is also an excellent location before crossing the border into Vermont for an amazing picturesque drive through the mountains into New Hampshire, Mass and New York! August 25, 2013
Rated 5.0 out of 5.0 by All we needed Very happy stay for a remarkable weekend at the Montgolfieres Festival August 23, 2013
Rated 3.0 out of 5.0 by overpriced for what you get Upon arrival at 4pm the housekeeping was just entering our room to clean.(check-in time is 3pm) When mentioned to the front desk no alternative was made available. We had to wait another 30 minutes after driving all day. We were there to attend our son's graduation but had to pay an inflated rate due to the fact there was a balloon festival in town and there are not many other accommodations in St. Jean. Staff are friendly but should speak English as well as French. Rooms and hotel were clean and well kept, however, for the price charged there should have been a refrigerator in the room. August 21, 2013
Rated 4.0 out of 5.0 by First time here I was just in for the night but noticed lots of restaurants, etc. nearby. Very handy. Everything was lovely. August 20, 2013
Rated 5.0 out of 5.0 by Superb I've been staying with the Holiday Inn chain for 10+ years and this hotel explains why I keep going back...service, service, service. The rooms are clean and relaxing, the pool area is well maintained. The breakfast was everything I've come to expect. Most importantly, the staff went above and beyond to make it a great experience for us. The hotel is easy to find and there was ample parking. August 20, 2013
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