Rated 4.6 out of 5 by 183
Rated 4.0 out of 5.0 by Dnaltub Good Experience
This was a different stay at this hotel - usually bubbly with curling juniors - but this time we were there to visit our daughter who had serious back injury. Staff and rate were excellent and very understanding. The accessible room was not vacant but staff found a room right at the elevator door. As usual breakfasts were fantastic! We will be back and hopefully under better conditions the next time.
October 21, 2014
Rated 5.0 out of 5.0 by frenchcanuck65 Holiday Inn - Saint John
Great location and although the hotel is a little dated (rooms), it is very comfortable and excellent value. When booking, ask for a room facing the port of Saint John and don't miss out on the restaurant located just outside the rear exit (ground floor# called the Down Under. Don't le the décor fool you. Two beer and a cheeseburger platter #$14) and well worth it. The breakfast menu would benefit from more fruit options and a microwave would also be handy.
October 21, 2014
Rated 4.0 out of 5.0 by meldeb2012 Overall, a good experience
Upon our arrival, when we stepped out of our vehicle, the smell almost took our breath away, but that had nothing to do with the hotel, it is just St. John at it's finest! The desk clerk was very friendly and immediately asked me if i was a CAA member, and gave me a better rate than I had originally booked. When we arrived at our room, as soon as we opened the door, the smell of cigarette smoke was very strong and disgusting. Being non-smokers that was totally unacceptable. We went back to the front desk and explained the situation, the clerk immediately apologized profusely and upgraded us to a king suite at no extra charge. That room was clean and fresh smelling, thank goodness! The bed was comfortable and they even had a set of proper wine glasses instead of the paper cups that the last few hotels offered. What a luxury!
Breakfast the next morning was mediocre, which I find to be the norm at most of the Express buffets, and the lady in charge of the breakfast room was a bit cranky, to say the least!. But we managed to find a couple of things to satisfy us and get us on our way. And when we stepped outside to go to our car, we were relieved that the horrible smell from the evening before was gone, and we were able to get on our way into the sunshine. All in all, a good experience and would most likely stay here again.
October 19, 2014