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Rated 4.4 out of 5 by 192 reviewers.
Rated 5.0 out of 5.0 by Impressed First time staying at this HI Express. Room was very nice. My wife and I had a very good stay and really enjoyed the breakfast selections. Very comfortable bed and room was exceptionally clean. Front Desk personnel were exceptional and friendly. Thanks to all the staff. June 25, 2014
Rated 5.0 out of 5.0 by great place to stay We came to St Joseph for a weekend , to relax and to get away from the city. It was a good decision and we are planning to come back again. Room was clean, service was great, breakfast was good. June 24, 2014
Rated 5.0 out of 5.0 by Visiting Uncle This is my second visit with this hotel. Fabulous place to stay. Had King/Lakeview room. Room was quite large with kitchen. View was great, comfortable bed, and the staff from the front desk to those behind the scenes who kept the place clean and serviceable were very friendly and helpful. Unable to have breakfast this time around but their selection is good. Will stay there again on next visit. Thank you so much for the memorable visit! June 22, 2014
Rated 5.0 out of 5.0 Awesome My daughter's bridal party and much of our family stayed here including 2 four year olds. I was impressed with our overall visit, however, the lady serving/working in the breakfast area was exceptional. My grandson has a severe peanut allergy, and she went in the back to check the labels on boxes of food and even brought the boxes out to us so we could check the ingredients. Wish I had gotten her name. Breakfast choices were amazing. June 16, 2014
Rated 5.0 out of 5.0 by Hometown feel Gorgeous sunsets, comfortable bed and pillows, wonderful suite accommodations. The staff at this Holiday Inn were exceptionally helpful, down to earth, and friendly. We experienced a personal small town feel here that we usually do not get at a major hotel chain. Enjoyed our stay! June 16, 2014
Rated 5.0 out of 5.0 by Good location and comfortable hotel We loved the area last year for a few days and went back, but bad luck of weather in June. June 16, 2014
Rated 5.0 out of 5.0 by Comfortable room and great location This hotel has a pleasant location, the room was comfortable. It was very convenient for visiting people in the area. June 14, 2014
Rated 5.0 out of 5.0 by quite room, comfortable and clean quuite comfortable bed, nice view of lake michigan. June 12, 2014
Rated 5.0 out of 5.0 by Great stay Everything was perfect. The beds were very comfortable and great service June 11, 2014
Rated 5.0 out of 5.0 by Busiiness travel When I travel to the ST. Joe area I like stay at this Holiday Inn. The facility was recently renovated and it is clean and delightful. The staff is friendly and always helpful. And the view of the lake makes for a relaxing stay after a stressful business day. June 5, 2014
Rated 5.0 out of 5.0 by Highly recommended! Wonderful, clean, bright, comfortable, quiet, friendly place to stay! June 5, 2014
Rated 5.0 out of 5.0 by Perfect 1. Huge rooms 2. Free breakfast with very sweet ladies who run the kitchen. 3. Clean pool. 4. Sunset across the street. 5. Restaurant next door. Only place I like to stay. June 4, 2014
Rated 4.0 out of 5.0 by Guest experience It's a good place to stay but some time it has a limited parking place due to the restaurant , the morning font desk people are great. They are very helpful for directions and place to eat. June 2, 2014
Rated 5.0 out of 5.0 by Great first-time stay; won't be last Great location; great view; great service; a very good night's sleep. What more can you ask? May 31, 2014
Rated 5.0 out of 5.0 by Great location Spur of the moment trip and rates were reasonable. It was great to have the extra room for the kids. Loved new restaurant next door and good service even though it only opened three days prior. Great view. May 30, 2014
Rated 5.0 out of 5.0 by Great place to stay. We have been to St. Joseph's about 4 times over the past few years and have stayed here each time. We hope to stay here again on our next visit. This hotel could easily be the flagship of the Holiday Inn Express fleet May 20, 2014
Rated 5.0 out of 5.0 by Excellent place to stay We visit Michigan often but our first stay at this facility in St. Joseph. We had an excellent experience and would highly recommended it to others. The room was spacious and clean and the staff was very friendly especially to our two grandchildren :) We will definitely be back in the future. May 14, 2014
Rated 5.0 out of 5.0 by A pure Michigan experience I stayed here May 6-9 , 2014. Excellent and attentive staff. Nice pool and jacuzzi. Book room 302 for a jaw dropping Lake Michigan sunset ! The lake front rooms do have some road noise, but worth it ! Don't miss The Grand Mere Inn or Tosi's for superb dinners. Wednesday night is customer appreciation night, with drinks and food by the lobby. Hope to return soon. May 12, 2014
Rated 3.0 out of 5.0 by Dining Holiday Inn Express should mention on their website that the restaurant adjacent to the hotel (El Cozumel) and typical offers room service or a short walk for dining, is closed . It appears it is under extensive construction restoration work. April 27, 2014
Rated 5.0 out of 5.0 by Always a great stay I have stayed at this property a number of times. Always clean, always great service and always an enjoyable stay. Would recommend this place for your stay in St. Joe. April 16, 2014
Rated 5.0 out of 5.0 by Once again, pleased with our experience! Our family has stayed at this hotel numerous times over the last 8 years and have been pleased with this hotel. The rooms and hotel have always been clean and well kept. The staff seems to be helpful and accommodating. Always lots of food choices at breakfast. Whether it's the housecleaning staff, breakfast staff, maintenance staff, front desk clerks, etc., the workers seem to be very friendly! Will stay here again in the future. April 12, 2014
Rated 3.0 out of 5.0 by Poor Customer Service The fan was missing in the excercise room. Iasked at the front desk if they could get a fan for the room. The temperaure aways runs warm. When I stayed their before the fan was in the room. The two men at the front desk were to busy beingon their computer to help find the fan. I let them know I saw a fan in the laundry room could they put that in the excersie room. I was ignore apparently what ever was on the computer was more interesting. April 4, 2014
Rated 4.0 out of 5.0 Like coming back home I have stayed in this hotel many times and it is always welcoming, clean and efficient. Breakfast never changes but is hearty and nice, staff is always friendly and overall it is like coming back to a familiar and friendly place. A home away from home. March 31, 2014
Rated 5.0 out of 5.0 by Super daytime staff! Amanda does a great job! Can we get Cranberry juice back for breakfast? March 16, 2014
Rated 4.0 out of 5.0 by Great location We stayed here for 1 night, for my birthday, we arrived early and were awarded a free upgrade! The room was very spacious, clean, and inviting! A great view of lake michigan's sunset too! Although I felt the breakfast was disappointing, there are plenty of nearby restaurants to choose from. I used to work for Hilton, so I can be a tough critic of hotels, this was a very nice stay and the staff were very friendly! February 27, 2014
Rated 5.0 out of 5.0 by Great Place to Stay I am a native of SJ. Wife lived here for some years. We throughly enjoyed our stay. We recommended your hotel to others we met during our stay. The breakfasts were really great eating. TR Montei, LTC USA RET rlth=rangers lead the way February 26, 2014
Rated 5.0 out of 5.0 by Bed was a little hard for me but I was able to sleep Ok Over all it was a good experience . Have been here several times and always enjoyed it. Had a lake view room and it was great. It is in a good location for seeing St Joe. February 20, 2014
Rated 2.0 out of 5.0 by Not good service at afternoon/night Poor service from the people that work at afternoon/nights, hopefully is not too late for you guys since competition will arrive soon to town. February 13, 2014
Rated 5.0 out of 5.0 by Staff makes all the difference!! I was in the area on business (off season) and this hotel is fantastic. If I could rate the staff 10 stars I would. From check in to check out, every staff person I came in contact with was happy and friendly and went out of their way to make me feel at home. On Wednesday night of my stay, I was leaving to go to dinner when one of the staff members stopped me and told me it was "Customer appreciation night" and that there was a free buffet for guests. It was very cold and nasty out, and going out in it was the last thing I wanted to do, so this was so far above and beyond what I expected that I couldn't believe it. I sat there and had dinner and chatted with staff and a few guests, It was a wonderful evening and very much appreciated. I truly felt at home. As for the room- it was very clean and very comfortable. Everything I could want in a hotel. I had a balcony overlooking the lake, and even though it was frozen over and cold, the view was great. Thanks for making my stay a warm and inviting one. I will be back when the weather turns nicer! February 10, 2014
Rated 4.0 out of 5.0 by Can we get another health club This property has never disappointed in 9 years ive been staying there. The front desk people are fantastic-Amanda, Mitch.... I only wish-although its a nice perk idea- that there was an option besides southshore racquet club for a work out. The second they see the yellow HI comp pass, theres usually a look, a grunt and then treatment like i am wasting the front desk 'woman's time. Now i remember why i stay less than i used to at this nice property. It does save drive time during the winter...thats about it. February 1, 2014
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