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Rated 4.1 out of 5 by 274 reviewers.
Rated 3.0 out of 5.0 by average hotel close to airport Hotel is remodeling so it was a bit disjointed but should improve once done. They couldn't find a crib for my daughter at first but found one after 45 minutes or so. Best part of the hotel was the pond out back. There was around 20 turtles and some ducks. My 2 year old got a huge kick out of that and we ate breakfast out there and watched them swim. July 22, 2014
Rated 1.0 out of 5.0 by No service We made reservations at this hotel primarily because they offer 24 hour shuttle service. Our plane was arriing late (after midnight), and we were leaving the next morning. No shuttle showed up, and we called the hotel repeatedly, but they didn't answer. We then called IHG and asked them to contact the hotel. They called twice, but no one answered. Subsequently, we twice have been told that the hotel will refund our no-show charges, but my credit card company has yet to hear from them. We have had good experience with Holday Inn Express in general for more than 10 years. However, I will never book a reservation again at this hotel, under any conditions. July 22, 2014
Rated 1.0 out of 5.0 by Don't stay here until renovations are finished. Too many problems to list. Hair in the sheets, dust on the beds, blood stains on comforter, hair in the shower. July 22, 2014
Rated 1.0 out of 5.0 by Response from front desk We arrived at this hotel at about 10 p.m. after a flight in from Seattle. When entered our room we found that the sink was clogged and unusable. I called the front desk, she said she would have a maintenance man right up. 30 minutes passed so I called again. Her reply was that they did not have anyone who could fix it. I asked for another room. She replied that she did not have another room. After some conversation she found another room but when I entered I found someone had been smoking in the room (this was suppose to be a non-smoking hotel). Then she tried another room, upon entry I found that the lights did not go on. I inquired about why the maintenance person did not come up when called and she told me "When she asked him to fix the problem, he told her that he had clocked out and was going home. I ended up staying in the room with the clogged sink and used the bath tub for my necessities.. July 20, 2014
Rated 5.0 out of 5.0 by Good value Comfortable beds, satisfying variety breakfast. No complaints. Would certainly visit again. We were very close to the Family Arena. Not much of a swimming pool for the kids, but they still got wet :) July 19, 2014
Rated 5.0 out of 5.0 by Great staff I recently stayed at a Holiday Inn in St. Louis. That was horrible. This time the experience at this hotel was superb. We checked in late. The night auditor was great. Also Dave, our driver to the airport was fantastic. This Hotel's accommodations for airport service as well as reasonable price and great staff, I will be staying there every time I go to the St. Louis Airport. They've got my business. Thanks July 19, 2014
Rated 5.0 out of 5.0 by New Rooms at the Holiday Inn Express Riverport!!! We had our best stay ever at the Holiday Inn Riverport! We stayed in one of the recently remodeled rooms which was very awesome! I can't say enough about the nice new rooms! Also, my hats off to the shuttle drivers! They are great folks! July 17, 2014
Rated 5.0 out of 5.0 by To easy No Problems, Clean on both interior and exterior, Check-in and Check-Out very smooth July 17, 2014
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