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Rated 4.1 out of 5 by 347 reviewers.
Rated 4.0 out of 5.0 renovations We were staying there to attend a wedding. Our first night we found that the reception for the tv was poor. My husband was able to get behind the tv and do some adjustments to get better reception but it still was not great. When we called the front desk they told us about the renovations going on. When we returned from the wedding (we stayed about 100 miles away for the wedding) we were put on the 5th floor where the remodeling was taking place. We ultimately were moved to another room (on the 5th floor) because the doorknob would not work correctly, the toilet kept running and again the tv reception was even worse than on Friday. The staff was very helpful and apologetic through all of this. I have stayed at Holiday Inn Expresses before without problems. I gave it 4 stars because we felt like the issues were renovation related. The breakfast was great with a very good selection of hot and cold items. Plenty of table space. October 7, 2014
Rated 5.0 out of 5.0 by Great hotel This was a great hotel to stay at. The staff was very kind and courteous. They had drinks and appetizers available Mon-Wed evenings which was a plus as well. I will be staying here again. October 7, 2014
Rated 2.0 out of 5.0 by Give it Time The remodel was good for the most part. The lighting in the bathroom after the remodel was terrible but they said they were going to change. They forgot to clean my room and when they cleaned it that night at my request they did not wash the coffee pot or bring more coffee, or soap? It is a pet friendly hotel and there was dog doo doo in the elevator and when I left the next morning more at the front curb as you enter. October 7, 2014
Rated 2.0 out of 5.0 by In the middle renovation First...the positive....friendly and responsive staff. Now the negatives....room key didn't work, heavy paint smell throughout floor and room, breakfast was poor October 7, 2014
Rated 4.0 out of 5.0 by Good sleep and good breakfast Quiet night of sleep and great breakfast to start the day right October 6, 2014
Rated 5.0 out of 5.0 by Very good HIE Good location, relaxing setting alongside a small lake/pond in a corporate park area. Wish we would have taken our breakfast outside. Beautiful environment and lots of nice outdoor furniture. Right next door to Dave October 1, 2014
Rated 5.0 out of 5.0 by Good stay The hotel was a bit difficult to find but by calling the hotel there was a pre recorded message that led us right to it. We must not be the only lost ones. The beds were great, there was a little sitting area in the room that I really appreciated October 1, 2014
Rated 5.0 out of 5.0 by What a pleasant experience It is nice to have such a warm and comfortable place to stay. Sometimes hotels seem like they are from cookie cutters. This was such a nice place to stay September 29, 2014
Rated 4.0 out of 5.0 by Needs some remodeling I like this hotel because the staff is so very friendly. The only issues I have are that the van service to the airport needs improving and the carpets in the rooms need to be replaced. I understand it is undergoing some renovation so I look forward to seeing it once that's done. September 29, 2014
Rated 5.0 out of 5.0 by Check in took 30 seconds I was tired and needed my room. Check-in literally took 30 seconds. Thank you rewards club, Good, quiet room and a good view. September 29, 2014
Rated 5.0 out of 5.0 by Great location I had a great time and I really enjoyed my stay and the staff was very helpful. September 24, 2014
Rated 2.0 out of 5.0 by NEEDS AN UPDATE Lobby needs a re-model. elevators are slow and sound like they need repair. room was fine, but the bathroom needs a remodel as well. can see the drain pipe as it enters the wall. reminded me of a small town truck stop. cleaning staff was kind enough to turn off the air conditioning during my stay (2 days) and leave the TV on one of those junk court channels that like to air shows like "how to sue a redneck". If your organization has a price setup with the Holiday Inn just across the interstate, take it. September 22, 2014
Rated 5.0 out of 5.0 by Great Hotel I was extremely pleased with my stay. From the moment of my arrival to my departure the staff was very attentive. The hotel was emaculate and the room was very comfortable. I was pleased of the hotel's pet policy. That in itself was the main reason I selected this IHG hotel. September 22, 2014
Rated 5.0 out of 5.0 by Great place to stay Great amenities, safe location and wonderful comfortable room. What more do you want? September 19, 2014
Rated 4.0 out of 5.0 by Very Comfortable The pillows were great! I normally bring my own pillow when I travel for work since I am never sure that the pillows in the hotel will meet my high standards but the pillows in my room were perfect. I won't need to bring my own the next time I stay here. September 19, 2014
Rated 5.0 out of 5.0 by GREAT HOTEL Excellent location, had a great experience at this location. September 16, 2014
Rated 4.0 out of 5.0 by Remodeled Room I was fortunate to get a remodeled room but it had the faint odor of cigarette smoke. I also did not received housekeeping service one day during my stay. September 16, 2014
Rated 4.0 out of 5.0 by Remodeled Room I was fortunate enough to get a remodeled room which was very nice but had a faint smell of cigarette smoke which I found surprising since it was so recently remodeled. The light in the bathroom was built into the mirror and is simply didn't work well and I was told all the mirrors had to be replaced. Overall, a great staff and nice property. September 16, 2014
Rated 5.0 out of 5.0 by Don't Let Current Renovations Discourage You Even though this property is undergoing renovations, you shouldn't let it discourage you from staying here! The service and staff are top notch, going the extra mile to make you feel welcome, showing you the amenities, and helping out when we had baggage troubles. The room we were in had recently completed renovations. It is fresh, inviting, extremely quiet, and we slept so well on the new beds. Unfortunately, we didn't get to take advantage of the pool since we had a late flight coming into St. Louis and an early flight back out in the morning. But, we didn't get to see the outdoor pool (lap style) and explored the grounds which are clean and safe. September 15, 2014
Rated 5.0 out of 5.0 by Another good stay Staff was attentive, friendly and efficient. The wireless internet service was not as solid as I have experienced in the past.....slow speed and dropped service multiple times each nithe. September 12, 2014
Rated 4.0 out of 5.0 by VERY Comfortable bed and great service. Our experience at this hotel was almost perfect. The coffee maker in the room and the hair dryer did NOT work. But we had our own hairdryer and I drink to much coffee when available. But I would accept a coupon for the next stay since I missed my morning coffee. September 12, 2014
Rated 5.0 out of 5.0 by Great new room look and comfortable bed. I have stayed at this hotel many times...the new room/hallway re-decoration looks great. The beds and pillows are extremely comfortable and the morning meal/breakfast has a variety of foods...fruit/pancakes, eggs, and biscuts and gravy to name a few. There is also a choice of juices, milk and yogurt. This area is kept clean and is spacious. Sandy at the front desk is a real asset to this hotel. Her friend good morning greeting and ask on how your stay was is a great way to start the day. September 11, 2014
Rated 5.0 out of 5.0 by excellent facilities and great services see above, already sufficiently and detailed explained September 9, 2014
Rated 5.0 out of 5.0 by Peaceful environment yet close to airport and town Nice quiet place although it is close to airport and relatively close and easy to get to St. Louis center. Located in a nice modern technology office hub, with greenery, and a nice pond out back with a patio to rest and do wifi. Very clean, staff great, breakfast very good, and just overall a great stay for the very reasonable price. September 8, 2014
Rated 4.0 out of 5.0 by Great staff The desk staff was very helpful and friendly. Probably some of the best I've experienced. September 8, 2014
Rated 5.0 out of 5.0 Great Lake View Nice clean rooms, friendly service, comfy bed and quality breakfast. Also had very close access to the business complex nearby September 7, 2014
Rated 4.0 out of 5.0 by Nice stay I was very pleased with the location, quiet and safely tucked away in an office location. Renovations were in progress but what was finished was nicely done (with the exception of the llighting fixtures in the bathroom--pretty but totally insufficient). The outdoor space was nicely done, Lots of decking overlooking a pond. Wish we had more time to enjoy it. September 3, 2014
Rated 5.0 out of 5.0 by Great Breakfast The room and the staff were pretty typical for a hotel -- nice enough and pretty clean. The breakfast option were absolutely great, though, so delicious. September 2, 2014
Rated 5.0 out of 5.0 by Comfortable bed Comfortable bed and great service. Comfortable bed and great service. September 2, 2014
Rated 4.0 out of 5.0 by Front Desk Staff The staff at the front desk were very friendly and helpful with the questions that I had. September 2, 2014
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