Rated 5.0 out of 5.0 by Nothdurft Great service
I always have such a pleasent stay at the Holiday Inn Express, Earth City location.. The staff there is very friendly and the hotel is always very clean. I would definitely keep coming to this hotel in the future.
November 5, 2012
Rated 5.0 out of 5.0 by Loving93 Great Service and Staff
The staff were very helpful helping us find places to eat and how to get to different locations.
The staff also made sure the breakfast was stocked continually for all visitors. They even refreshed the breakfast up until the last minute to make sure everyone got a hot fresh breakfast before they were on the road or headed out for the day.
November 4, 2012
Rated 5.0 out of 5.0 by buddydog GREAT HOSPITALITY TOWARDS GUEST
AT FIRST OUR STAY WAS A LITTLE BIT UNORGANIZED BUT WE GOT IT ALL WORKED OUT . MY FATHER WAS IN THE HOSPITAL NEAR BY HAVING BACK SURGERY AND MY MOTHER AND I WAS STAYING HERE AT THE HOTEL MY MOTHER HAD FALLEN AND I HAD TO HAVE HELP ! THE HOUSE KEEPER WENT FOR HELP AND I HAD HER TO CALL 911 AND THE RESPONSE OF THE HOTEL STAFF WAS VERY PROMPT AND VERY HELPFUL FROM THE MAINTENANCE GUY TO THE FRONT DESK CLERK ALL THE WAY UP TO THE GM & SALES MANAGER THEY ARE A REMARKABLE TEAM ........ WE ENDED UP STAYING 5 NIGHTS AND WE COULD NOT HAVE ASK FOR ANY BETTER HOSPITALITY THAN WHAT WE RECIEVED.....A BIG THANK YOU TO TERRY PLEASE LET HER KNOW WE APPRECIATE THE SERVICE THEY PROVIDED FOR MY FAMILY DURING THIS TIME ... OVER ALL IT WAS A VERY PLEASANT STAY THEY MADE US FEEL RIGHT AT HOME LIKE FAMILY.........
November 4, 2012
Rated 4.0 out of 5.0 by Rick1533 INTERNET INTERRUPTION
I had problem with internet service constantly going off all evening and in the morning. It was really annoying and hard to work.
Otherwise, the room and service was good.
October 29, 2012
Rated 5.0 out of 5.0 by Siegy Friendly, helpful staff. Really comfortable bed
The front desk staff was more than helpful..keys and rooms were ready upon arrival. Called restaurant and made reservations for us, gave us extra rooms keys for discounts at Dave & Busters. Good breakfast too.
October 28, 2012
Rated 5.0 out of 5.0 by Russell Quiet, comfotable rooms.
Great breakfast, great customer service. I stay here when in the St. Louis area. Fitness center has good variety.
October 21, 2012
Rated 5.0 out of 5.0 by racecar1 Good place to stay
Very good place to stay and hope to stay in November of 2012
October 18, 2012
Rated 5.0 out of 5.0 by Bobs442 convienent location
Friendly staff and helpfull with any request. Unit was clean and ready when I arivied
October 16, 2012
Rated 2.0 out of 5.0 by Arc323 Almost missed flight!!!
Sub standard room quality. Main issue was that I asked for a wake up call at three am to catch a flight and the call never came. luckily I set my phone alarm. Seriously questoning continuing to do business with holiday inn. I travel 15+ days per month and consistency is important to me.
October 15, 2012
Rated 2.0 out of 5.0 by ALY11 Loud
If you need to get some rest, this isn't the place for you. The doors are paper thin and you can hear everything in the hall. If you have an adjoining room, your frisky neighbors will keep you awake. When their alarm goes off at 5:30 AM, it will sound like it's in your room. We didn't get much sleep.
October 9, 2012
Rated 5.0 out of 5.0 by HemiChic1976 Staff was GREAT !!!
The staff at this hotel were very nice and helpful. The room was clean and comfortable. If you are attending an event at the Verizon Amphitheater, the location is perfect. Loved the patio area for hanging out and morning coffee. The shuttle service made going to and from local attractions fast, efficient, and simple. If traveling or attending an event in this area, I would definitely book here again.
October 3, 2012