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Rated 4.1 out of 5 by 268 reviewers.
Rated 4.0 out of 5.0 by Park/Fly substandard This hotel is fine. I like Holiday Inn Express. The room was very comfortable and clean. Internet access worked well in my room though I heard at the desk they were having problems. I would not recommend this hotel if your main purpose is to park and fly. There is only one van and it is used for other purposes than transportation to the airport. Thus we waited over 45 minutes at the airport to be picked up while watching vans from other hotels come and go numerous times. Then when it finally got there, there were so many waiting for it that there wasn't room for all. It's also difficult to enter for those with mobility issues. I had a 3 1/2 hour drive home at night that I could have been on the road at least an hour earlier if I'd stayed somewhere else. April 6, 2014
Rated 5.0 out of 5.0 Great Place to Stay in St. Louis I enjoyed my stay at The Riverfront Holiday Inn Express. I like the fact that the shuttle would take me down to Dave and Busters for dinner so I would not have to drive. The hotel was very nice for the price!!! I will be back! April 3, 2014
Rated 5.0 out of 5.0 by Great hotel and excellent service I am most impressed that a Grab-and-go breakfast was available at 3:30 am. This is most accommodating for early travelers. The hotel has only one shuttle driver. Wait time for airport pickup to go to the hotel was an hour for our group. Beds are very comfortable; hallways are quiet. April 3, 2014
Rated 5.0 out of 5.0 by Nice Hotel. Nice Price. This stay here was great. For what we paid, the staff and services were quite good. We didn't run into a single grumpy staff member. Our room, bedding, and bath were much cleaner than the average hotel. The breakfast was good and the staff was right on any shortages. The in-room coffee and shampoo, etc was excellent. The room was quiet. If I were to make a recommendation, I'd suggest having the fan in the AC unit controllable by the guest. As it was, it cycled off and on all night. I would have preferred to have it run (continually and quietly) between heat or cool cycles. Additionally, the TV fare was limited. Some labelled channels showed empty of content. A microwave and fridge would also have been nice. The internet seemed to be heavily used and a bit slow. Overall, a very good experience. April 3, 2014
Rated 1.0 out of 5.0 by Very noise in the night This is the wrost experience I ever have with Holiday Inn. The room is very noise in the night and the morning call for others would wake you up too. March 31, 2014
Rated 1.0 out of 5.0 by David 45 Dirty, changed my sheets once in 13 nights. Staff was rude. Microwave and fridge didn't work. Nate the maintence guy was the only nice employee. Front desk would not answer the phone after 2:00 in the afternoon, that is, when my phone worked. March 30, 2014
Rated 5.0 out of 5.0 by Great Stay at this hotel while visiting the St Charles, Mo area I stayed at this hotel with 3 of my friends and we all really enjoyed our stay. I was greeted by Sandy Schafer who was very friendly and really helpful at the front desk when we checked in. The shuttle service to the surrounding area was fantastic! It was very busy during our stay and despite the lines, the kitchen staff kept the food coming out. It was a great place to stay during our trip to the St Charles, Mo area. March 26, 2014
Rated 5.0 out of 5.0 by Really Great Everything went very well. Friendly people are always a plus. The room was clean and had plenty space. Thanks for the great stay. March 25, 2014
Rated 4.0 out of 5.0 by Friendly Service Arrived at St Louis airport at midnight. Quick and efficient shuttle pickup. Nice friendly staff. Good fresh coffee and breakfast. Convenient and prompt shuttle the following morning to rental car pickup. March 24, 2014
Rated 5.0 out of 5.0 by Very comfortable, and attentive Our room was very clean and comfortable, the king size bed was just right. Amenities were easily accessible and the breakfast nook was well taken care of, with a nice hot breakfast, even pancakes. I wouldn't hesitate to stay again. Just wish there were a few more restaurants nearby. Easy to get to from the hiway. March 18, 2014
Rated 1.0 out of 5.0 not clean room, beds with long black hairs in them not clean room, beds with long black hairs in them March 18, 2014
Rated 5.0 out of 5.0 by Great Hotel The staff was friendly and the hotel has a great park and fly option available. March 16, 2014
Rated 4.0 out of 5.0 by Meetings in St. Louis The room was nice but the furniture was way out dated and chipped up. Lighting was not all that good either. Comfortable bed and internet was the fastest that I have had at a Holiday Inn in some time. Breakfast was good and plenty of food. March 14, 2014
Rated 5.0 out of 5.0 by Great spot Customer service is great at this location. People are always great. March 10, 2014
Rated 2.0 out of 5.0 by Bad parking experience Was charged for long term parking, doesn't say that on website or wasn't told that when booking reservation. March 9, 2014
Rated 5.0 out of 5.0 Excellent Hotel and Staff They make you feel welcome right at the front desk and it doesn't stop there. The room was clean and comfortable as well. Can't say enough about the people. March 8, 2014
Rated 5.0 out of 5.0 by Nice size, clean room and good breakfast The room was large, and clean. We also appreciated the quietness of the place. The breakfast was very good with lots of choices. March 7, 2014
Rated 5.0 out of 5.0 by Chair at desk I would prefer an office style chair at the desk. Everything else about the stay was just fine. March 3, 2014
Rated 5.0 out of 5.0 Another Great Stay Always enjoy my stay. Great location when I fly out of St. Louis, Very nice staff. Always stay here, since I know service and staff does a nice job of making you feel at home. March 1, 2014
Rated 5.0 out of 5.0 by Nice hotel It was a good experience. Nice hotel with clean rooms. Everyone was very nice and helpful. February 26, 2014
Rated 5.0 out of 5.0 by great shuttle service early morning airport shuttle went smoothly as did pick up at airport 1 week later. February 26, 2014
Rated 3.0 out of 5.0 by Average hotel and experience The rooms were not very clean. There was dust on all tables and night stands. February 25, 2014
Rated 5.0 out of 5.0 by Great staff Great staff and value. Clean rooms and an excellent location for business. February 23, 2014
Rated 5.0 out of 5.0 by Friendly staff, clean and comfortable The hotel had updated decor, large breakfast area with a full breakfast bar, and was located along the interstate and was close to restaurants and shopping. Staff was friendly. We had a non-smoking room, but it did smell like smoke. The lamps were not working properly. February 21, 2014
Rated 4.0 out of 5.0 by Our Turtle Cove Neat Property.. Positives: Lake full of turtles Free HOT Breakfast (although would be nice if it ran later) Free Internet Negatives: If you have a king room you may be booked next to another king room with an adjoining door. You hear a lot.. Insider Tip: Book a Queen Room on the North Side on Odd Numbers. You get a view of the Turtle Pond, and no adjoining doors. :) STAFF IS EXCELLENT!! Always Smiling.. I left personal belongings in the room, they turned them in, I picked them up the next day.. HONEST!!! Couldn't ask for more than that! Happy Slumber! February 20, 2014
Rated 3.0 out of 5.0 by Needs an update The hotel is older and in need of an update. The staff and lobby were nice, but the rooms are older and dated. The food was okay, and the manager's reception left somethings to be desired. Not enough choice and the snacks were not good. Overall the hotel was okay, and the staff was friendly. February 10, 2014
Rated 5.0 out of 5.0 by Diane Staff was great and breakfast was really nice. I stay here quite often when flying as it is close to airport and has shuttle that runs early February 7, 2014
Rated 5.0 out of 5.0 by Convenient and Pleasant I have stayed at this property quite a few times when in town on business. It is a very convenient location for my purposes. Easy access to I-270 to West County and I-70 into St. Charles and beyond. The staff is always pleasant and helpful. The property is showing it's age, including well worn linens. I understand it is due to be renovated soon. I would not hesitate to stay here again. February 4, 2014
Rated 5.0 out of 5.0 by Great Business Hotel The satff is extremely friendly and assited me with all my needs. I would definetly recomend this property to all my associates. January 31, 2014
Rated 5.0 out of 5.0 by Great location I thoroughly enjoyed my stay at this location. I stay at Holiday Inn and HIE every city I travel to for work and this is one of the best. January 28, 2014
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