Rated 4.1 out of 5 by 61
Rated 5.0 out of 5.0 by Nancy2255 Great bed and clean room
Nice comfortable bed so we could get a good nights rest for the long drive home the next day! Managers hour in the evening from 5:30 to 7:30 was nice as well as breakfast in the mornng was fresh and well organized. Staybridge has never left us down with the quality of room and clean hotel!
August 31, 2013
Rated 5.0 out of 5.0 by almiller1919 very happy with comfort and service.
My wife and I along with our eleven year old son stayed two nights. We were extremely impressed with the service and ease of the entire transaction. What a nice stay it turned out to be...
August 22, 2013
Rated 4.0 out of 5.0 by Shaw12 Good hotel overall
Good location, very close to MasterCard although not much else if you don't have a car, they do have a shuttle which will take you within a 10(?) mile radius although beware they will only drive to certain places each day. The drivers are the maintenance men so they are very busy therefore making only 1 dropoff and pickup In the afternoon. Room cleanliness was subpar, clearly trash was full but would rarely take it out, we had to take it out ourselves. Our toiletries (including toilet paper) were only filled sometimes. One day I came back to all my sheets and blankets tossed to the side as if they were getting ready to change them and then stopped. They left a note saying that since there were electronics on the bed they couldn't make it.... But couldn't they at least make the bed with the old sheets? But overall all hotel personal had great attitudes and were very welcoming. Great breakfast foods and menu for the socials.
August 15, 2013
Rated 5.0 out of 5.0 by Jane82 great family experience
Had a very quick trip to the St. Louis area for my niece's wedding - had a relaxing time during a hectic and quick visit. Had a great night's sleep and loved all the room we had.
July 8, 2013
Rated 1.0 out of 5.0 by Dave1234567 OK If Nothing Goes Wrong
While the room was fairly good, the staff seemed short-handed and poorly trained. Friday night of my stay, they had some kind of alarm going off behind the counter of the check-in desk and had no clue how to turn it off. Then, the next night there was a lightning storm in the area, so the internet goes out. Did they have anyone on call with a performance bond to get it back on as quickly as they would if the phones or the TV went out? No, they did not. The internet remained off all weekend. They tried to tell us that it would work through the wire connection in the room, but with 2 different computers, it would not work. Then, on Sunday night, the fire alarm went off for no apparent reason, and, you guessed it, they had no clue how to turn that off either. On top of that, with the fire alarm screaming for 15 - 20 minutes, the fire department never showed, so if it really HAD been a problem, there would have been no professional help either. The whole weekend was the worst of my 3 week vacation. I'll avoid Staybridge in the future.
June 22, 2013
Rated 5.0 out of 5.0 by SusieBA Nice Home Away From Home
I enjoyed my stay. The staff was amazing. Having wine waiting for me at the end of a hard day's work was awesome!
June 15, 2013
Rated 5.0 out of 5.0 by Emmy123 Great value including meals and space
Loved the whole stay. We arrived early enough to enjoy the evening social which was enough for our dinner! Breakfast was also great. The workout facility was nice as well.
June 13, 2013
Rated 5.0 out of 5.0 by Yoopergirl44 homelike atmosphere
We had a pleasurable stay at this facility. We would request this facility if we were ever in the area again.
June 5, 2013
Rated 4.0 out of 5.0 by jcdkemp Great place to stay
This was my second time to stay at Staybridge Suites in O'Fallon Chesterfield. This room (104# had a few issues that need to be addressed: First the bathroom sink drained really, really slow. And, there were these funny knocking sounds #two very distinct ones) that were a nuisance when trying to sleep. Nothing was so bad, however, that I needed a different room. I advised the front desk upon checkout and they were very apologetic and said they would look into the problems.
I do have a suggestion that the breakfast bar be open at 6:30 am on weekends like it is during the week to accommodate patrons that need to be someplace by 8:00 am.
May 24, 2013
Rated 5.0 out of 5.0 by Bruce1nc Home away from home
I loved everything about my stay. I am going to miss the staff and even some other guests who stayed on a regular basis. Great job Staybridge O'Fallon!
May 18, 2013
Rated 4.0 out of 5.0 by 1219Tinman Good people, great location
Very clean, great evening meals, not a five star meal but for free it's amazing.
April 16, 2013
Rated 3.0 out of 5.0 by Smitjeff Poor WiFi and No Xbox
We struggled to get Wifi internet access in our room. The access in the lobby was fine though. The staff was not able to remedy the connection issue and improve the signal. While the hotel description states there is an Xbox available to borrow we were told it had been stolen. We were told a new one would be purchased, but that had not occurred by the time we left.
Our room was not particularly spotless. I have been used to a higher level of polish from other Staybridge hotels. My son suggested instead of Staybridge Suite, this location should be called Staybridge Average.
March 26, 2013
Rated 5.0 out of 5.0 by erniecat Can't wait to come back!
Great experience overall. We had a wonderful stay. We were particularly impressed with the light meals and drinks that were provided on a previous stay.
March 23, 2013
Rated 5.0 out of 5.0 by Brewboo56 Above and Beyond
Tom and Dan took a situation of an odor issue in my initial room and resolved it (super fast) and with a great attitude. The rooms are well appointed and comfortable. The food and drinks were excellent. I am impressed, especially since I usually stay @ the Holiday Inn Express next door. You now have my business.
February 18, 2013
Rated 5.0 out of 5.0 by CLRR A nice stay.
Friendly staff. NIce room. Good breakfast. Convenient, free washing machine and dryer access. Easy access to the highway. Forgot my laptop in the room. The staff turned it in and arranged to ship it to my home address. Why wouldn't you stay at a place like this? Very much recommended.
January 21, 2013
Rated 5.0 out of 5.0 by EricInMo No better place to stay
Hands down the best experience I've had at a hotel. The suites here are really comfortable and quiet with more than you typically would get out of a hotel room. Free breakfast every day and they even serve dinners on some nights too, for free! The free beer and wine were a nice bonus after a long day at work too. Some other things I really liked:
A well equipped gym which was a surprise at a hotel.
I had a long stay there so needed to do laundry, using the machines was free and the detergent and dryer sheets I bought were only about a buck. Much better than having to find quarters for the machines.
The property is clean and I could really see how it would much more enjoyable during the warmer months around the pool area.
Great stay, great hotel, great stay.
January 2, 2013
Rated 5.0 out of 5.0 by medelmn Impeccable, Inviting and Warm Oasis in O'Fallon, MO
Our Staybridge Suites stay was as pleasant as it could be! The staff are friendly and accommodating. They are solicitous to everyone who comes from all over the world, At the same time, we felt right at home. There is a hand written information board in the lobby that alerts visitors to current events and holiday happenings. The lobby seating area is warm and inviting. The morning breakfast is fresh and delicious, offering healthy choices. The rooms are impeccable, new and yet comfortably appointed. An overall perfect stay, a great value and highly recommended.
December 14, 2012
Rated 5.0 out of 5.0 by Travelnhome Shower and tub
The drain in the tub/shower needs some attention. Follow up with plumber for solution.
December 14, 2012
Rated 5.0 out of 5.0 by HiDawnG Great Staff!
Staff was EXTREMELY accommodating, from check in until check out. Breakfast food could have been a bit more tasty but excellent value non the less. Thursday evening's social hour (food and beverage) was an added pleasant surprise!
November 28, 2012
Rated 5.0 out of 5.0 by BigWheel Excellent Stay!!!
The staff of this hotel is far beyond any of the other hotels in O'Fallon. We had a great stay, great food, great room, and excellent experience. We will be back as frequently as our company lets us return!
November 27, 2012
Rated 5.0 out of 5.0 by Donut7 Comfortable, accommodating and beyond our expectations!
We booked the out of town guests at Staybridge Inn for my niece's wedding. The director of sales, staff and shuttle driver went above and beyond to accommodate our needs. They were courteous, professional, and provided fantastic service! The rooms are clean and very comfortable. The rooms exceeded our guests' expectations. They mimic an apartment! You won't be disappointed with Staybridge Inn! Thank you for being there when we needed you on the big "wedding day"!
November 17, 2012
Rated 2.0 out of 5.0 by h2oman88 Don't stay if you want sleep!
What a joke; I had hyped this hotel up to my family for us to stay at while at a local event, and had bragged about how nice of a place it was. I had stayed there on prior business trips and had excellent stays, everything was clean, and everything worked. A far cry from this last visit, nothing worked, other than the elevator on our first trip to our floor; couldn't find anyone at the desk or get them to answer the phone to find out what occurred with it, and there was a massive party in the lobby with well over 100 people loudly drinking alcohol and swearing (you bet, great place to take your kids). I have no problem with alcohol, or swearing, but when it carries on until 2am or later, and you can't get anyone at the desk to do anything about it, you might as well forget about sleep. I'm a platinum priorityclub member and stay out frequently, but will not stay at this location again if it's the last open hotel in a two hundred mile radius! They can keep the dirty towells, toilet, noisiy atmosphere to themselves.
November 2, 2012
Rated 3.0 out of 5.0 by Shaxih My stay
I was surprised to find out that there was not a restaurant or bar in the hotel. I found that to be very disappointing. i didn't think that the price was worth the level of amenities. It was a mediocre room with an expensive price tag for the location. What is the point of having a living room if you have to go through the bedroom to get to the bathroom. Poor floor plan.
October 26, 2012