Rated 4.4 out of 5 by 32
Rated 5.0 out of 5.0 by Nitpicker57 Efficient, Friendly, Absolute Value-for-Money
Efficient and friendly folks at the front desk. Spacious and neat well-appointed room. bathroom was clean and tidy. Proximity to the airport a great advantage. Punctual shuttle service is very helpful. Breakfast could have some more variety but I must say it was adequate. Linen and bath towels were white and soft - this is true of most new hotels like this one - just hope it stays that way! Would come back here when I am in St Louis again.
August 25, 2014
Rated 5.0 out of 5.0 by rayg7 unbelievable service and bed!!!
Staff was absolutely great. Beds were wonderful. Overall great experience.
August 24, 2014
Rated 4.0 out of 5.0 by Roy82 Very Good Hotel, Needs a Few Changes
Have stayed here for four visits in last month. Hotel continues to make you go to front desk to get final bill saying they're "out of envelopes." This has happened for 3-4 straight trips. Small point, but frustrating to business traveler to wait in line to get a bill when other hotels and Holiday Inn Express locations slide the bill under the door. Also, hot breakfast items didn't change at all during my recent several day stay. Other HIE places change it up a bit. Otherwise, good people and good place to stay for the business traveler.
August 22, 2014
Rated 5.0 out of 5.0 by tmays great hotel and experience
this was a new, clean very nice hotel, great bed and breakfast
August 21, 2014
Rated 5.0 out of 5.0 by IRIS M-K IMPRESSIVE FACILITY
Beautiful setup and brand-new facility. Very helpful staff.
August 19, 2014
Rated 4.0 out of 5.0 by Newcomerfamily Great New Hotel - Cold Pool
Overall the stay was great and every member of the staff was friendly and attentive, especially the staff working in the breakfast area, she made us feel right at home every morning. The breakfast choices were good and no matter the time of day or night, there was always hot coffee available. The only real drawbacks were there was no exhaust fan or warming light in the bathrooms to keep the steam down when taking a shower, and the pool was too cold. We weren't the only ones to notice the pool temp either. We tried to use the pool the first night we stayed there and the water temp was cold to the point we couldn't get in the water. Fortunately we upgraded to a room with an in-room jacuzzi that we could use as this is one of the few HIE that we have stayed at that didn't have a hot tub with the pool. The next day we were going to the fitness center and two other guests were leaving the pool area complaining that they couldn't swim either because of the cold water. Everything else was great and we would definitely stay there again if we are in St. Louis.
August 15, 2014
Rated 4.0 out of 5.0 by brbimi63 Nice stay
This location is brand new and the hotel was very nice. It was missing the chair in the room but the ottoman was there! I was traveling for business and they let me leave my car parked and drove me to the airport in the free shuttle. I was gone a week, so that helped with not having to pay for long term parking.
August 15, 2014
Rated 3.0 out of 5.0 by Travel Channel business
This hotel needs to rethink its lighting plan in the rooms, but otherwise was a clean comfortable stay for travelers pushing into or through the St Louis area.
August 12, 2014