Rated 5.0 out of 5.0 by redwings301 AWESOME!!!!!
I travel a lot for work and stay only at IHG properties and have always held one hotel as the "bar" for hotels and after staying at this property I would have to list this one to be in a tie for the "bar" standard that I use. The hotel was exceptionally clean and the staff were outstanding and very helpful.
I wish all hotels would be like this one as it would make traveling a much better experience.
A++ in my book.
May 5, 2013
Rated 4.0 out of 5.0 by BizTrvlr Above Average - Scratches the Itch
My only regret is poor internet connection. In these days when my entertainment is streamed from my computer and I upload and download large files for my work, I need fast internet. It is probably the number one most important item for me in a hotel. The internet here is adequate for e-mail without attachments. Very slow for anything else. Will probably try a competitor next time - just to try to get a better internet connection. This is my second time staying here. Forgot about the internet from the first experience.
Otherwise, a decent stay. Good staff. Nothing to differentiate from the other chains that are close by, though.
April 24, 2013
Rated 4.0 out of 5.0 by Texas750 Staff extremely helpful and very nice!
The hotel staff was absolutely the best! The room was very clean and decorated nicely. The bed was very comfortable. Much to our surprise, the shower head actually worked on different settings and was tall enough that it did not hit my husband in the face!
My only negative observation was that the soap holders in the shower were exactly at elbow height. Both my husband & I smacked our elbows while showering. There was also nowhere handy to hang the towels so they could be grabbed easily without walking across the bathroom after showering.
April 17, 2013
Rated 4.0 out of 5.0 by LD49 Watch for Slippery Entrance
We checked in when it was snowing. The entrance area was slick for walking. I almost fell and so did a little girl coming into the hotel. I do not know what they could have done but something should have been done to make sure it was safe.
April 7, 2013
Rated 1.0 out of 5.0 by walkingzombie easily the worst HIE experience
I've stayed at many Holiday Inn Express hotels, and beside this one being overpriced ($20/night more than typical HIEs), I had a horrible experience. At 4:30 AM the phone in my room rang once and then stopped. I'm a heavy sleeper so I stirred but didn't wake up. A minute later it happened again, and I woke up but didn't get up. Then a minute later it happened a third time. I got up and unplugged the phone, hit the bathroom, then back to bed. A couple minutes later the phone rings once and stops. Now I'm spooked. I got up and started examining the unplugged phone, wondering how it could ring when it happens again - turns out this room had two phones. I unplugged the second phone but was too frazzled to get back to sleep. I ended falling back asleep around 6 AM and then didn't wake up in time for work, not to mention being a total zombie the next day. I asked the front desk if there was a wake-up call for my room and they said no. The GM apologized and said he'd have IT check out the problem, but that was the extent of the hospitality. I cancelled my 2nd night there and will never go back.
Other minor issues - Fox Sports Midwest was not available on the TV (really? in the middle of Missouri?) and I thought as a Priority Club member you were supposed to get a goodie package upon check-in. Like I said, minor issues, but all the more reason never to stay there.
April 1, 2013
Rated 5.0 out of 5.0 by ksm66 love this hotel!!
We stayed here while visiting a friend who is stationed at Ft. Leonard Wood and it was our first visit to the area. With St. Roberts not being a very populated area, we were hoping for a hotel that was at the very least, clean. When we walked thru the front doors to check in, I felt like we'd hit the jackpot! The hotel is new, clean, and decorated in a very contemporary style. Every single staff person we encountered on our two-night stay was friendly, polite and helpful. We loved our room, which was clean, modern, and extremely comfortable. The pool and hot tub area is great and my daughter enjoyed using the fitness room. The complimentary breakfast was really good and staff running it friendly. The hotel is a convenient location to the highway, restaurants and the base. The only negative is that there are no in-room movies and given that we were there two days and it was for leisure, we were really looking forward to hanging out and watching a couple of movies. But other than that, I can't say enough good things about this hotel. I just booked another stay!
March 29, 2013
Rated 5.0 out of 5.0 by AuntTina First time review but I had to because it was so good!!
I've never written a review before, but Ive never been impressed enough to until my stay there. The bed was absolutely the most comfortable bed I have ever slept in including my own. The room was so clean and the receptionist knew who I was when I walked in the door just because she was so aware of what guests were checking in. I had not ever stayed at a holiday inn express and now I will stay nowhere else. Ive bragged about my stay and I have thought about it everyday since I stayed there, it was that good.
March 25, 2013
Rated 5.0 out of 5.0 by SWEETCHEEKS GREAT SERVICE
BEST HOTEL MY WIFE AND I HAVE EVER STAYED AT.
PEOPLE WERE GREAT AND FRIENDLY THROUGHOUT THE HOTEL.
March 21, 2013