Rated 3.0 out of 5.0 by Shiftenter People are Great...facility is Adequate
The staff is wonderful to work with and are the only reason I have not switched to another hotel when visiting Saint Simons. The facility is dated, i.e. no refridgerator in the rooms and none available on special request. This should be a quick fix for ownership if there is a sincere desire to maintain repeat customers.
May 29, 2013
Rated 3.0 out of 5.0 by Chadomatic Old property and worst bed in a while
The beds were hard and my shower drain backed up...I hate standing in water while showering (this was fixed after I called the front desk). Next time I am staying elsewhere.
May 21, 2013
Rated 5.0 out of 5.0 by HubbyandWife Great time in the rain at St. Simons
Although we had lots of rain over the weekend, we had a great time at St. Simons. The Holiday Inn Express was great and the staff at the front desk were tremendous. They made recommendations for things to do and places to eat and offered recommendations to avoid some of the bad weather. We hope to pay a return visit soon!
May 17, 2013
Rated 2.0 out of 5.0 by StayAwayCampers Overpriced Hotel Needs Better Management
On vacation last week I stayed at 6 different hotels and I rate this HI Express #6-all 5 other hotels were better.
Overpriced, poorly constructed noisy hotel also has maintenance issues.
Biggest problem was rude noisy guests hollering and yelling in hallway at night-and I was only 5 doors down the hallway from the Front Desk! Where was the clerk?
Dark spots, stains on bath floor, broken tile front of toilet, bad cables/connection to TV, dirty bath exhaust vent-just a mediocre room.
Sent email to Hotel GM-and she didn't bother to respond.
Front desk clerk not at desk at check out.
This location is not up to HI Express standards that I expect.
May 12, 2013
Rated 4.0 out of 5.0 by Guest20999 Breakfast area
Too crowded, people in one another's way. Food hard to get at.
May 10, 2013
Rated 2.0 out of 5.0 by Nobugswanted Who needs screens on the window? Me.
My second floor room had no screen on the window. Called front desk and was told she didn't think their rooms had screens. Requested she check with maintenance. No screen installed, but noticed other rooms had screens. Outside of window where screen had been looked like not cleaned in years. Only get food delivered on Thursday, if not on truck you are out of luck until following week. No ice machine on 2nd floor. Stay only if desperate.
May 5, 2013
Rated 3.0 out of 5.0 by Aviatrix Priority Members Not Valued
We arrived at the hotel before check in time. We arrived via taxi and wanted to store our luggage, but was told there was not room (for 1 small carry-on.). Okay, so we waited at the pool area and asked if they wanted our cell phone number. .. . . . . No, just check in at 3 p.m. Ugh! No concession for Priority Members. Went to the counter at 2:30 and was able to check in. Not very accommodating for guests with reservations much less Priority Members. We loved the area, but will probably stay somewhere else.
April 25, 2013
Rated 5.0 out of 5.0 by hiessi Awesome Location! Awesome Staff!
You can tell that the staff really enjoys what they do...from maintenance to housekeeping to front desk associates...everyone had a smile and was quick to say hello! I will definitely be back!
April 2, 2013