Rated 3.6 out of 5 by 43
Rated 3.0 out of 5.0 by Ballmom08 Ok for location
We were over all happy with our stay. The room was clean, ac worked great. I was not happy with the tv remote. Would NOT change the channel at all.
I would stay there again but would request a better tv
February 25, 2014
Rated 4.0 out of 5.0 by Jules500 beds
Beds were hard as a rock and too uncomfortable for a good night sleep.
February 12, 2014
Rated 4.0 out of 5.0 by Bad50 average
average stay feel this place need's a full re doing. Too outdated.
February 10, 2014
Rated 5.0 out of 5.0 by sheba1 Great room, friendly staff
Upon arrival, we determined that the television was not working properly. The front desk agent promptly checked out the tv and remedied the situation with a very minor, quick fix. The ground floor room was clean and comfortable. The breakfast selections were more than adequate. We were amazed by the pancake "machine".
Good location on the Island. Would recommend. Perfect for a weekend getaway outside of the "high season".
January 15, 2014
Rated 4.0 out of 5.0 by DrWeav Just what we needed!
I had read quite a few reviews on this hotel that said negative things, so I was a little nervous. Our experience was totally positive: the room was comfortable, quiet, and clean, and the staff was helpful. We are not particularly demanding people, but we do like to have everything in order, so this two-night stay was perfect.
There are areas that I might suggest improving, like leaving the toilet doors in the lobby closed during the day so guests don't just look right into the toilets when they're walking to their rooms. Maybe this was a one-time thing, but I saw it on two different occasions, so might be a habit. But all in all, a perfect choice for our brief stay.
January 3, 2014
Rated 5.0 out of 5.0 by booklover58 Exceptional Stay!
Ours was the most comfortable hotel stay we've had in a while: from the friendly, accommodating staff to the clean, plush rooms. I would highly recommend this Holiday Inn Express to all future visitors on the Island.
January 1, 2014
Rated 5.0 out of 5.0 by Jack6789 Front desk personnel on check-in was great.
As platinum elite members, we were acknowledged by front desk and given water and cookies. The breakfast-in-charge lady was friendly and did her job well.
As a negative, though, we did find a few live ants in our bathroom and a spider coming from the headboard.
December 27, 2013
Rated 3.0 out of 5.0 by Cotton01 Staff is courteous and helpful but hotel needs some upgrades.
Overall, we were dissatisfied. We wanted a king bed which was not available and I think because we had 2 queen beds the room was very packed with furniture. The bed we slept in was not comfortable. The toilet had a leaking problem and would empty and fill up off and on during our stay. I did report that as we checked out. In fact, we checked out a day early because of these issues.
We had stayed at this hotel some time back & were very satisfied before. I realize a renovation is planned soon & hopefully, that will make a difference.
The staff was great as far as I could tell. I know some of these issues are minimal overall but you asked ... so I thought I would let you know. Thank you for asking.
October 31, 2013