Rated 4.4 out of 5 by 364
Rated 5.0 out of 5.0 by LyndaUK Excellent Service
The staff here are excellent, friendly and helpful they put to shame some of those in the upper end of the IHG chain.
Standard Holiday Inn Express offering with clean dining area and well stocked breakfast offering.
Would highly recommend this location over others in the area.
April 16, 2015
Rated 5.0 out of 5.0 by dragonheartltd home from home
back again at this hotel always made welcome staff just great best place to stay in stafford will be back again soon
April 16, 2015
Rated 5.0 out of 5.0 by edvon Close to M6 junction but quiet at night.
First time at a Holiday Inn Express but won't be my last. Great value for money with excellent continental breakfast included. Room was more than adequate for an overnight stay. Bed was comfortable although pillows were a bit too firm for me. Will definitely stay again.
April 12, 2015
Rated 5.0 out of 5.0 by Christabel27 Lovely rooms, very good additional facilities
Friendly staff on arrival, requested ground floor room which we were given with good access to reception area.
We were travelling with a dog and found the hotel to be very dog friendly.
Good standard of cleanliness in pleasant room.
Just one (small) niggle, pillows were quite hard, but this would certainly not stop us staying again, in fact we have plans to visit again soon.
April 9, 2015
Rated 3.0 out of 5.0 by Border 2 Disappointed on our return
This was our second stay at Stafford but was rather disappointing. The website states "there is no need to eat out" & mentions a snack menu featuring paninis, curries, pizzas etc, We were told on arrival that there were only pizzas, & no one seemed to know what they would consist of. The two eateries on site were very average to say the least. We have tried them both now & would not return to either. We have another stay booked soon but we hope the snack menu may become a reality.
On our first visit we were made most welcome by the friendly staff. They must have all left because the staff we encountered were just going through the motions this time.
April 8, 2015
Rated 5.0 out of 5.0 by Cabegg Comfortable room
Good friendly check-in staff. Sadly some other guests very noisy. Breakfast choices good, but lack o f cutlery a problem.
April 7, 2015
Rated 5.0 out of 5.0 by pamela1964 lovely stay lovely staff
WE BOOKED THIS HOTEL FOR CONVENIENCE TO ALTON TOWERS THEME PARK HAVING STAYED BEFORE EXCELLENT STAFF VERY HELPFUL WITH EVERYTHING CLEAN TIDY ROOM WITH LOTS OF QUALITY TOWELS PLENTY OF ROOM FOR US AS A FAMILY 2 ADULTS AND 2 CHILDREN PERFECT FOR OUR NEEDS LOVELY BREAKFAST LOTS TO CHOOSE FROM WOULD RECOMMEND THIS HOTEL DID NOT DISAPPOINT
April 7, 2015
Rated 5.0 out of 5.0 by fionaa great for overnigh tstay
I chose this hotel as it was halfway point of my journey and dogs were permitted.
the room was much better than expected, as travelling with a pet, -. very clean and comfortable.
The breakfast was average - poor choice hot breakfast. But good for one night.
Staff very nice and attentive
April 5, 2015