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Rated 4.3 out of 5 by 272 reviewers.
Rated 5.0 out of 5.0 by Great Customer Service First rate reception. We booked 5 rooms and were in within minutes. Fabulous service and very customer focused. November 21, 2014
Rated 5.0 out of 5.0 by Friendly Helpful attentive Staff, excellent Everything was very very acceptable, made to feel welcome, and, staff show genuine interest in assisting in any way. comfortable rooms, excellent sleep. would definitely stay here again, and would be happy to try other hotels in this chain, if they ALL are as good as this one you have an excellent business. Your Staff are a credit to you, friendly, helpful and attentive with out being over bearing or intrusive. Well Done November 21, 2014
Rated 5.0 out of 5.0 Fantastic Hotel at the price Enjoyed my stay very much, considering this is a new hotel the price was great. Best WIFI signal I’ve ever had in a Holiday Inn branded hotel. Extremely Impressed, will be staying again in the near future. November 18, 2014
Rated 5.0 out of 5.0 by Holiday Inn Stafford Found this hotel to be very comfortable clean and welcoming. The staff were very friendly and professional and greeted you warmly on your arrival. The hotel room was warm secure clean and very comfortable with coffee and tea facilities. The restaurant and the bar area was clean tidy and well stocked the meals were very good. A pleasure to stay at with a price that is very good value. November 17, 2014
Rated 4.0 out of 5.0 by One night stay; overall very good Best parts: Check in/out was easy; rooms are spacious, modern, and comfortable; shower temperature control is good and cooperative (a rarity in hotels!); the heater in the room is very powerful and adjustable; everything was clean; there was an abundance of clean towels upon arrival; Freeview TV; Free wi-fi Internet; breakfast choices are very good, and there is a TV in the dining area with subtitles enabled, so as not to disturb anybody who doesn't wish to hear it. Worst parts: Staff are helpful and satisfactory, but could have looked a bit happier and welcoming, and could have been more communicative; there is not an abundance of wall sockets in the room, and there should have been one closer to the beds to charge phones when used as morning alarms; the elevator is unsettling, as it's still moving when the door begins to open; the blocks on the wi-fi service sometimes blocked legitimate and safe sites erroneously; the pillows provided seemed to be the wrong size for a comfortable neck position, so required quite a lot of repositioning and compromise. Overall, I would recommend November 15, 2014
Rated 5.0 out of 5.0 by Great stop-over off M6 If you are travelling on the M6 and need a break, there is nowhere better than the Holiday Inn Express, Stafford. Friendly staff and good eating choices outside plus a quiet, comfortable room. This was my third visit and, if I'm on the M6 again, the Holiday Inn Express will be my automatic choice for the night. November 14, 2014
Rated 5.0 out of 5.0 by Great location, comfort and service We recently stayed here during out visit to Alton Towers and I can highly recommend it. The hotel was clean, comfortable and breakfast was fantastic. Many thanks! November 11, 2014
Rated 5.0 out of 5.0 by Great Experience Overall l like this brand and stay whenever I can. I would have liked more lighting options and more plug sockets in room but overall good. Breakfast was a bit disappointing only sausage as meat option (I prefer bacon) but coffee was great :) November 11, 2014
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