Rated 4.3 out of 5 by 200
Rated 5.0 out of 5.0 by Shakatak A Firm Favourite When Travelling to Stafford
This is a well placed Holiday Inn and easy to find. The facilities are of a very high standard and just what you need after a long day travelling round Birmingham!
I would recommend this hotel, the staff are pleasant and the room was comfortable and clean. There is everything you need for a good nights sleep.
July 19, 2014
Rated 3.0 out of 5.0 by Giverblue13 Not as good as other holiday inns visited
Whilst the location was excellent, adjacent to the motorway, not much else was memorable about this stay which wasn't negative. The aircon provided consisted of a fan in the room. The food offered included an up market chinese restaurant and a family pub chain. The pub was selected and the food found to be abysmal. Firstly the generic menu didn't match what was on offer, and the food was bland and tasteless. For this reason we will not be visiting this holiday inn again. In fact on our journey back we opted for a different hotel chain and were pleasantly satisfied.
July 17, 2014
Rated 5.0 out of 5.0 by RozR First class customer service
The staff at the Holiday Inn Express Stafford couldn't have been more helpful when we arrived en route home from France. Having driven all day we just wanted to relax with some food from the great Chinese restaurant across the road. The staff were more than happy to provide plates and cutlery so we could either eat in our room or in their lounge.
They were very friendly, explained everything we needed to know and were keen to help in any way they could. A first class effort in customer service!
Hotel was really easy to find - it's just off the Stafford junction of the M6 so easy to leave and re-enter the M6.
Free, inclusive, buffet breakfast was a great bonus making the stay a great price and the fact it was a relaxed buffet was great for the kids.
July 17, 2014
Rated 4.0 out of 5.0 by Peeky Good overall stay
Unfortunately and not for the first time I have had a room over the main entrance and experienced talking,shouting & laughing at all hours of the night and early morning from smokers at the entrance to the hotel. I stay with you quite often to break my journey during a long drive so wish an undisturbed night's sleep. Could the smokers not be 'put' elsewhere so as not to disturb people like somewhere across the car park. I mentioned all this to the receptionist as I was checking out.
July 17, 2014
Rated 4.0 out of 5.0 by RAandMP Excellent but too hot
A bright, new, clean and friendly hotel, good car parking, good location, good breakfast
July 16, 2014
Rated 4.0 out of 5.0 by Simon69 Nice and clean, handy location
This is the about the eighth time we have stayed in this hotel, we book two rooms as it is a family if five, three adults and two children, one of the children has special needs, the pullout bed is like sleeping on a bag of rocks! We also left micro chips in the kitchen for our youngest child's breakfast as he has Autism and only eats chips in the morning, but these were thrown out of the kitchen! As so he had no breakfast. The rooms are too warm and need air conditioning. The location brings us back to this a Hotel, but I will have a look at what other Hotels are around. The staff on duty in the mornings are very rude and do not even talk to you, so breakfast can be a help yourself, and good bye affair.
July 11, 2014
Rated 5.0 out of 5.0 by vdubba87 nice clean room and good service
i would recommend this hotel as it was an all-round excellent stay.
July 10, 2014
Rated 5.0 out of 5.0 by Keithpar Best HiExp yet
Stayed in a good many HiExp over the years but this was one of the best. Excellent room, very comfy bed, quiet, and an great, really fresh breakfast
July 9, 2014