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Rated 4.3 out of 5 by 253 reviewers.
Rated 5.0 out of 5.0 by Great value for money The rooms were clean and comfortable and we were very surprised at the quality of breakfast - especially bearing in mind the price we paid; it was certainly great value for money. October 16, 2014
Rated 4.0 out of 5.0 by Good Value for Money Always a good stay but the removal of breakfast trays is a mistake. October 15, 2014
Rated 5.0 out of 5.0 by Great service We have stayed at this hotel for business on numerous occasions and the quality of service during our most recent visit was as ever excellent. The rooms are clean and in good order and the staff are very helpful. The food is good but basic. Our one problem with Holiday Inn Express® at Stafford M6, Jct.13 is that for some reason the Holiday Inn Express policy relating to giving incentives for booking a room well in advance of a stay seem to have changed, they seem to have disappeared entirely. October 10, 2014
Rated 5.0 out of 5.0 by Best hotel i've stayed in in Britain! From the time we checked in, to checkout, it was brilliant. Our party of 7 enjoyed our stay immensely. Reception staff (3 young females, Amy, Holly ( I think) and another whose name I didn't catch, looked after us. From getting our rounds of drinks, to sorting plates and cutlery for us to eat our own fruit pie which we had brought with us! We all had a great time, including our trip to a murder mystery at Shugborough Hall to celebrate our sister's birthday. All of us agreed that we would stay at your hotel again. Thankyou all for a lovely weekend. October 9, 2014
Rated 5.0 out of 5.0 by Great Hotel Welcoming staff, comfortable, quiet, clean room, and a good breakfast. And a choice of two restaurants for evening meal directly opposite. At it's price point this must be one of the best hotels in the UK. October 9, 2014
Rated 2.0 out of 5.0 by Noisy and not somewhere I will be returning to Apart from the children running amok in the corridor on two nights and a baby across the coridor waking several times through the night and screaming for a feed on one night.....everything else was fine. October 9, 2014
Rated 5.0 out of 5.0 by Long drive stop Was as expected except noisy fan from room next doors bathroom. October 9, 2014
Rated 5.0 out of 5.0 by A great stay at the Holiday Inn Stafford A very convenient place to stay if you want to explore the black country and iron bridge museums and not forgetting RAF Cosford all excellent value for money as is the hotel. Four of us traveled from Torquay we have visited the coast all round the UK and decided we had not seen the interior of the country. We we pleasantly surprised. October 6, 2014
Rated 4.0 out of 5.0 by Nice Hotel - Friendly Staff Only let down was a single bed with a sunken matress that made for one of the most uncomfortable nights sleep I've ever had. October 1, 2014
Rated 4.0 out of 5.0 by Good good value and i would recommend this hotel for a stop over as it is very close to M6 September 29, 2014
Rated 4.0 out of 5.0 by Amazingly quiet for so near a motorway This is a basic hotel, but one where the basics are done very well. The quality of fixtures, fittings, service etc. is very good. All in all a very good relaxing place to crash after a day's work. As one of the diminishingly few people who hate sport on large TVs, I can't use the bar and the breakfast buffet is unimaginative and slightly cold (as is often the case in hotels) but these are minor points to me. I will stay there again. September 28, 2014
Rated 5.0 out of 5.0 by great hotel Best place to stay in stafford great location great staff a really great value hotel staff so helpfull September 25, 2014
Rated 5.0 out of 5.0 great relaxing weekend thanks to holiday inn. lovely hotel friendly staff no rush over breakfast, smashing room. September 18, 2014
Rated 5.0 out of 5.0 by weekend stay 12/13 September 2014 An excellent overall experience, staff courteous and friendly and couldn't have been more helpful. Room comfortable and just what we needed for a busy weekend. Breakfast included was more than we needed and set us up for the two days. Ideally situated for our visit. September 16, 2014
Rated 3.0 out of 5.0 by one night in Stafford TV channel in room not up to standard, bad nights sleep due to either pillows or mattress. September 11, 2014
Rated 2.0 out of 5.0 by New ownership After having stayed at this hotel many times I am now looking for a new place to stay in Stafford. Not because of the staff or the cleanliness etc but because the Sky television has been discontinued and it is now not possible to see champions league when away from home. The Swan offers everything that the holiday inn does but there is Sky TV in the local bars as an added bonus. I will advise my colleagues of the change to guest amenity. September 11, 2014
Rated 4.0 out of 5.0 by relaxing lovely accommodation , nice and quiet after the M6. Staff very helpful, breakfast was good and we enjoyed our stay at Stafford, thank you.. September 11, 2014
Rated 5.0 out of 5.0 by Staff so helpful Another super stay here, staff are excellent they are so helpful. Always enjoy our stay here. September 7, 2014
Rated 5.0 out of 5.0 by Great last minute hotel! Booked this hotel as a last minute option and went up 4 hours later to it. Was thoroughly surprised, the room was spacious and very clean. The room provided a TV which has numerous channels on and worked fine. Wifi was available throughout the hotel. The beds were soooo comfortable and the shower was lovely and powerful. Would recommend to anyone!! September 4, 2014
Rated 5.0 out of 5.0 by A Great Stop off Thoroughly enjoyed our stay. Added bonus was Ice-machine on ground floor. Although close to M6 room was quiet - even with window open. Breakfast was tasty and hot. September 4, 2014
Rated 5.0 out of 5.0 by Excellent place to stop! I loved this hotel, it was clean and just what we needed. Stayed for an overnight stay before Alton Towers and after a long day, the power shower was so refreshing! Just what we needed. Food was nice in the morning September 1, 2014
Rated 5.0 out of 5.0 by Great atmosphere This was a good experience of a Holiday Inn Express. The staff were friendly and made you feel at home. The breakfast was more than adequate. The room itself was very clean and provided all the essential things required for a good stay. August 30, 2014
Rated 5.0 out of 5.0 by Fantastic Competely exceeded expectations, breakfast was lovely and loads of variety. Room was clean and the bed was comfortable. Couldn't hear the traffic and great black out curtains. Staff were great!! August 27, 2014
Rated 5.0 out of 5.0 by great if you have a pet It was great that we could bring our little dog for this overnight break in our journey from a holiday down south. There are not so many pet friendly hotels, so we will be looking at Holiday Inn Express Hotels first in future. this is a dog-lovers country, so you are onto a good idea Holiday Inn! £10 per night for a pet to stay with you seems reasonable to me. We had a visit to Shugborough which was a very good finish to our holiday. The staff at this hotel were very polite and caring and the accommodation is a good standard for the price. We had a evening meal in our room, brought over from the pub opposite. Our little dog really enjoyed being able to sit in the bar area at breakfast time (he enjoyed a sausage too!). I think this hotel is ideal for business (free wifi) or for a one-night stop over like ours. August 27, 2014
Rated 5.0 out of 5.0 by Great holiday location Ideally situated for Alton Towers, Monkey World, RAF Cosford, Ironbridge Museums combined with access via motorways to all areas. I found the room clean and comfortable and the staff more than happy to point out areas of interest and to give directions. I will stay there again next time I visit the Midlands. August 25, 2014
Rated 4.0 out of 5.0 by Excellent service, Dog friendly and welcoming. From the initial booking through to the stay everything was efficient, friendly and the best thing was our dogs were accepted. August 23, 2014
Rated 3.0 out of 5.0 by Not disappointed. Location good, close to motorway so good access when travelling, plenty of parking space and not too much traffic noise. Staff very efficient and friendly. Wifi works well all over the hotel. Pub opposite offers family friendly atmosphere and good choice of food & drink. Negative points, the rooms are on the small side and our bathroom floor was permanently damp in a small area suggesting a leak from somewhere, but otherwise the room was generally clean and well maintained. Good choice for breakfast but the scrambled egg best avoided! Overall, not fantastic but I wasn't expecting 5 star for the price so not disappointed. August 23, 2014
Rated 5.0 out of 5.0 by Excellent service We had a problem with the shower. Staff were advised of this as we went in for breakfast and it was repaired before we returned to our room. The free internet was very useful and much appreciated. Excellent service all round and very friendly and helpful staff. August 22, 2014
Rated 4.0 out of 5.0 by Great Value Great Choice for visiting Alton Towers, Great value and discount tickets available as a room package. Very easy to find just off junction 13 M6. Only negative is rooms were very hot, fan provided in room but noisy to keep on overnight. August 21, 2014
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