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Rated 4.1 out of 5 by 80 reviewers.
Rated 5.0 out of 5.0 by I stay here a lot Always clean and people are friendly. Rooms are great. I always stay here when oin the Stamford area February 25, 2014
Rated 2.0 out of 5.0 by not staying ever again I booked this hotel for 4 days. They would not let me check in before 3pm without charging me $50. You have to pay for parking in a lot for a different hotel and then lug all your bags back yourself at $10 a day. They then also charge you a $35 a day incidental charge even though they do not offer any other services. This fee was suppose to be credited back when you checkout (however, mine has not been as of yet) the room looked nice as it was recently renovated however, the bathroom has very poor lighting, and was dirty. when I complained they did not send anyone up to clean it. the cable tv did not work. only 4 to 5 channels worked the rest did not. they said it was a cable problem not a hotel problem and no one fixed it in the 4 days we stayed. the wood flooring going into the sink area was loose also. I tried to speak to a manager for 3 days and everyday she was in "meetings" . The desk staff was not friendly, they were obviously irritated by me and wouldn't say hello and offer any assistance. The breakfast was coffee,juice or milk, cereal, oatmeal packets, banana's, and bacon and eggs which were rubbery (I assume they microwaved the food) not great for what you pay! I would not recommend this hotel to anyone!!! February 23, 2014
Rated 5.0 out of 5.0 by Amazing Valentine's Weekend My original reservation was with the Stamford Hotel and Conference Center however when I arrived I was informed that there was a convention taking place and that there may be some inconvenience and that a comparable room was available at the adjoining property (Holiday Inn Express) The room turned out to be a King Size Suite that was so overwhelmingly large and bright and beautiful. My husband and I were totally thrilled. The stay was only to be for one night but we decided to extend the stay for an additional night. The only hiccup was the two false fire alarms that we had to endure however it was not impactful. We are looking forward to our next visit in May. February 20, 2014
Rated 5.0 out of 5.0 by Nice and clean room and good services The property is nice and room in good condition, friendl staffs and always ready to serve. Will visit again! February 18, 2014
Rated 5.0 out of 5.0 by great service Front desk staff was extremely helpful, went above and beyond to help me with a glitch in my rewards club points, were very friendly to my kids. Breakfast area was clean and well stocked and delish! February 5, 2014
Rated 5.0 out of 5.0 by Comfortable The hotel staff were excellent and the room very comfortable. Got a bit lost coming in from the car park at the rear through the main atrium of the adjourning hotel. Was only there a night but would have stayed longer if required. January 30, 2014
Rated 5.0 out of 5.0 by Super updated and clean A very good experience. Looks updated, very clean and the staff was very helpful and friendly. January 23, 2014
Rated 4.0 out of 5.0 by Room quality good, breakfast quality declined We stayed here for 2012 Christmas and returned last week. We noticed room rates are higher now, vs. when hotel was quite new in 2012 and trying to establish its reputation. Room & staff quality still good, but breakfast not as good as before (juices way too diluted & undrinkable, thinnest & crumbly bacon that's like paper and not like a slice of bacon) and it seemed to be due to cost reduction for bkft? Front Desk staff Donald Jean did reduce our bill after my inquiry about bkft, and he's very professional and pleasant. We hope mgmt pays attention to both room & food quality, and maintain high standards and not just only raise room rates! January 3, 2014
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