Rated 4.0 out of 5 by 116
Rated 2.0 out of 5.0 by pattijayne don't be fooled
Web site says 'convenient downtown location' which would lead one to believe it's within walking distance of restaurants etc which it is not. They do have a shuttle however. Although the shuttle driver is less than personable. No bar and no restaurant on site.
August 24, 2014
Rated 5.0 out of 5.0 by beauty31pr Comfortable
The room was very nice, the bed was very comfortable and clean. Breakfast was good, althought there should be gluten free items as an alternate option.
August 21, 2014
Rated 3.0 out of 5.0 by Jwill32sr Decent Obverall Value
For the prices, the location is a good value. The location is not ideal and not quite as close to downtown as one might want. The staff is generally friendly and helpful (especially Bob the Valet Guy). Rooms are okay but a tad dated. Beds are okay, but not entirely comfortable. The property is clean to be sure and grounds kept nicely, but my view of the burned out building across the street did not help, but that is not Holiday Inn's fault! The temperature on the third floor in commona reas was sooo cold we turned off the AC in our room. Other than that, it is just okay. Not great, not bad, nice staff and is a good value relative to in town locales. Figure the savings but $10 will get you right in town in 5 minutes
August 21, 2014
Rated 5.0 out of 5.0 by Percy2 Like an apartment
Accommodations were great because I took my daughter and granddaughter to Stamford as my granddaughter was in a tennis tourney in Mt Kisco and my grandson lives
August 21, 2014
Rated 4.0 out of 5.0 by Oscar44 nice room
Stayed at this hotel and found it to be well kept and maintained. Room was great - one large king. Breakfast was average to above average with normal fare and variety. Only issue was the pay for parking garage. Not sure if that was adequate advertised before booking.
August 20, 2014
Rated 4.0 out of 5.0 by btraveler76 Quality Business Stay
- Overall experience of this hotel is terrific.
- Quality of the furnishings and the look and feel is higher than the price you pay.
- Bed pillows are excellent.
- Bathroom could have been a bit cleaner.
- A tiny bit of noise in the hallway - seemed a bit more than should be.
- Omelette was cold and a bit odd.
August 18, 2014
Rated 4.0 out of 5.0 by mitardiff staff communication
I have stayed at this property many times. The people are friendly and helpful, but in two separate instances I have noticed a lack of staff cohesion surrounding guest relations. In one instance I called the front desk regarding a lost item from a previous stay, but lost and found is handled through house keeping so they could not help. The problem is that housekeeping is not available during the hours that I am generally at the hotel, so I had to deal with this during my workday. During my most recent stay I left my keys on the front desk at check in. When I went to leave in the morning I realized I had lost my keys and again called the front desk. It turns out the night front desk clerk had given them to the valet, but nothing was communicated to the next front desk shift. After searching all over the property it dawned on me to check with the valet, and sure enough my keys were there, but if I had relied solely on the front desk staff I would have never found them. Both cases were totally my fault and the staff was friendly and helpful as they could be, but better communication between departments could have made my life a lot easier.
August 15, 2014
Rated 3.0 out of 5.0 by Visit NYC clean rooms
Clean rooms, nice clean lobby, great breakfast. Was convenient, took shuttle from hotel to train station, and boarded a 40 minute express shuttle to NYC. Great location to visit NYC and not have to stay in the city. but the train fair averages 30 per adult and under 10 for children RETURN.
August 14, 2014