Rated 4.1 out of 5 by 88
Rated 5.0 out of 5.0 Excellent Customer Service
This property is connected to a renovation of the former Stamford Plaza. The other half of the complex is a complete re-transformation into a Crowne Plaza. It can be a little confusing when you first arrive, and I believe you have to walk through the construction to get the indoor pool and fitness center. My husband and I stayed at the Holiday Inn Express side of the property for 3 nights for business in Stamford and a one-day excursion into NYC. The only room available was a 2 double bed room -- but that was fine. The room was very comfortable, clean, and they uphold their non-smoking room policy. Lilli was at the front desk every morning with a friendly greeting and ready to help answer any questions that day.
We made it down for breakfast on two mornings. Someone needs to take the pancake machine in for repairs because that was causing a backlog. Other than that the breakfast was the typical HI Express breakfast fare.
We definitely appreciated and utilized the hotel's free shuttle. We especially enjoyed when Michael was the 'evening shift' shuttle driver. If we ever need to stay in Stamford again, we'd certainly rebook at this property.
July 6, 2014
Rated 5.0 out of 5.0 by Blueyedog Really nice place to stay
Do not hesitate to stay here.The hotel is clean,staff are friendly,rooms are spacious and very modern and up to date. Bathrooms is spotless,bed is comfortable and you get a lot of pillows!
June 25, 2014
Rated 5.0 out of 5.0 by Gramma12 booking a room
When I tried to book accommodations via the main number, I was told there were no rooms. I called the hotel directly and was offered a suite which was more than adequate for my purpose.
June 25, 2014