Rated 4.3 out of 5 by 121
Rated 5.0 out of 5.0 by Stang13 Amazing Front Desk Staff
The staff at the front desk went above and beyond to make us feel welcome and attend to our needs. They were friendly, remembered us, and made the stay fun and welcoming. We were travelling with nine students and they treated the kids with respect and attended to their needs as diligently as ours.
Not only was the process efficient and friendly, but they didn't have playing cards at the front desk when we asked and by the time we returned after dinner, they had purchased some for us.
We did not have the same experience in local shops and restaurants, so the service at the hotel was a welcome reprieve from the overall atmosphere of the surrounding area.
October 22, 2013
Rated 2.0 out of 5.0 by Bronco18 Horrible Housecleaning
Reserved a non-smoking room and at check-in was told they had no non-smoking rooms available. At check-in the room had hair in the sink and was dirty. We purchased some beverages the next several evenings and on both occasions after the room was cleaned the dirty glasses were left on the table. Complained and the desk clerk wrote it down in the log but that did not help. At check-out, we complained again and were told that because we booked through a third party, they could not refund any of the money we paid for the room. At least the desk clerk did comp us the parking and gave us a free breakfast which was very nice of her.
October 20, 2013
Rated 4.0 out of 5.0 by Alliebear Great service & comfortable room
Everyone at this location was a joy as were the accommodations. The only negative is the drive on main st coming to the hotel.. I thought I was in Baghdad with all the shuttered bldg & graffiti .. It's the only thing that took away from our stay.
October 17, 2013
Rated 4.0 out of 5.0 by awhyte011 GREAT STAY
My overall stay at the hotel was great. Prices weren't bad, room was very clean and the hotel is in a convenient location right in the middle of downtown. I was attending an event about 5 minutes away from the hotel.
Customer service before getting to the hotel was my only issue.
October 13, 2013
Rated 4.0 out of 5.0 by SHUPioneerMom Family Weekend October 4 - 7, 2013
Overall we had a really good stay the only drawback was the noisy a/c - it was located inside the room near the head of the bed, so when it came on it was noisy. Staff was friendly and helpful. The young lady that checked us in on Friday (Oct 4, 2013) was very warm and personable. The only reason that Bridgeport-Trumbull-Fairfield gets a 4 star is because of the a/c.
Thanks to the staff they were helpful and informative, the food was also good. We also enjoyed the 'handhelds' at the bar.
October 10, 2013
Rated 1.0 out of 5.0 by Bhavesh Air Condition Not Working.
Me and My Wife can't sleep all night becz of Air condition. to Hot in room.
October 7, 2013
Rated 3.0 out of 5.0 by Vacationismymiddlename Great location for a decent price
We were attending two different events at the Webster Bank Arena which was a 5 minute walk from the Holiday Inn. It worked out very nicely for our little weekend trip.
We got the option that included breakfast for both of us. It was only $10 extra dollars a day. The breakfast wasn't amazing but it definitely gave us the energy we needed. Plus for $5 a person you can't really complain when you're getting unlimited bacon, sausage, eggs, pancakes, muffins, milk and juice.
The windows in the room didn't open, which I understand for safety reasons but considering it was a smoking room it would have been nice to at least crack them open for some form of ventilation.
The walls were a little thin as we could hear the guests in the room next to us, but it wasn't anything dramatic.
Overall a good spot to stay especially if you are going to be heading to Webster Bank Arena for a sports event or concert.
October 2, 2013
Rated 5.0 out of 5.0 by Elaine66 We enjoyed our accommodations at the Holiday Inn on 09/14/13.
Room accommodations were superb; food was great and had a wonderful time with relatives at the Holiday Inn in Bridgeport
during the weekend of 09/14/13.
September 23, 2013
Rated 2.0 out of 5.0 by CTbound Really Dirty Windows
First off I know that it is impossible to help where the hotel is actually located but in this case if I knew in advance that I was getting into the really "scary" part of town I would have made other arrangements. This seriously cut into our ability to relax and was compounded by the less than friendly staff.
I was genuinely appalled by the fact that our windows were completely covered with slime. It is as if a whole bus of children attacked these windows. (photo was taken with my cell and is not that good - but imagine what you see times 10 and you will get an idea of how grossed out we were) I would think this would be something that is cleaned when each guest changes but I guess that is not the case at this location. There was also a rather odd/off odor in the halls that permeated into the room a bit.
We did have a good experience in the Martini bar and with parking etc. so the stay was not completely bad just definitely not the best I have had with Holiday Inn properties.
September 19, 2013
Rated 4.0 out of 5.0 by EMNH Pretty Hotel in a Tough Area
My stay was good. Bed was comfortable, room was spacious, room service and breakfast was all good. The hotel is quite pretty inside although the area is a bit dodgy. The room could have been cleaner, but was not "dirty". Hotel staff was very friendly. Would stay again.
September 9, 2013
Rated 5.0 out of 5.0 by Quest4 My Stay
My time at the hotel was one of complete delight. The customer service impeccable. The room was spacious, had a very very pleasant scent, the bed was roomy, pillows accommodated me to the fullest. Just an overall magnificent experience.
September 5, 2013
Rated 4.0 out of 5.0 by Bundles Short stay but good value
We stayed for only one night but enjoyed it. The front-desk people were extremely friendly and competent. The room was comfortable, clean, and in good form.
The breakfast buffet was well worth the price.
September 4, 2013
Rated 5.0 out of 5.0 by LeoL Location
This is a great location for day trips into NYC with the Metro North station a few minutes from the hotel. Staff was very efficient and hospitable. Now my "go-to" location for work in Manhattan.
August 31, 2013
Rated 5.0 out of 5.0 by TravelingFamily3 5 Minute walk to train station
If you're planning a visit to NY city, this hotel is a great place to stay. a quick walk to the train station and you'll have a relaxing ride into the City without the hassles of the New York traffic. The hotel and rooms are clean and comfortable, with great showers, the rooms offer free wifi, and the staff is very nice. Also, we had delicious dinners in the hotel restaurant. A great stay and would do again.
August 30, 2013
Rated 4.0 out of 5.0 by Casie Great Hotel Poor Breakfast
We were impressed with the quality and comfort of the hotel as a whole and the room in particular. However the buffet breakfast was poor. Stale bread still in the original packaging, a poor selection of croissants and other pastries that were not well presented the cellophane was still over the tray. The hot food was also not appetising with beyond crispy more like snappy bacon and soggy thin sausage patties the worst breakfast by a significant margin in a 21 day tour of New York and New England. I commented on the quality to the breakfast staff
August 29, 2013
Rated 5.0 out of 5.0 by cacklebird Friendly staff and updated hotel
This Holiday Inn was recently remodeled and the lobby, restaurant, bar, and rooms are very nice looking. The staff was really friendly and helpful. I would recommend this hotel for anyone staying in Bridgeport. The parking garage was very convenient and there were several nice restaurants within walking distance. The shuttle service provided was very convenient as well.
August 27, 2013
Rated 5.0 out of 5.0 by Yahiness GREAT Stay
This Holiday Inn is very close to transportation: bus, rail, cab stand....Staff was pleasant and the King size room I had 704 was excellent!!! Nice space and relatively clean. Room service was also great and the breakfast in bed was amazing. Enjoy for a small weekend !!!
August 27, 2013
Rated 5.0 out of 5.0 by EMC218 Great all around service!!
It was our 1st time to the Bridgeport area, and we couldn't have asked for a better hotel. The hotel Staff was kind and friendly and we just can't wait until our next stay!
August 21, 2013
Rated 5.0 out of 5.0 by MzBNJ Very Nice Hotel....never disappointed
I stay at ths hotel at least once a year when visiting Bridgeport and it's always a nice stay. Keep up the good work.
August 9, 2013
Rated 5.0 out of 5.0 by perls OUTSTANDING HOLIDAY INN
We had a great experience. The staff is wonderful and the breakfasts are delicious!! I have nothing negative to say.
August 2, 2013
Rated 5.0 out of 5.0 by bzpaxer Gathering of the Vibes
Was there for Gathering of the Vibes, July 25 - 28.
Always stay at Holiday Inn for this event.
Love the staff; they are excellent and always do the right thing!
I highly recommend this to all my friends coming to Bridgeport.
Would recommend you keep bar open late during these dates for thirsty patrons coming back from the events.
August 2, 2013
Rated 4.0 out of 5.0 by AndeePgh Staff
Grace, at the front desk when we checked in, was beyond wonderful. What a great person. She was welcoming and knowledgeable. What a special person she is and a valuable asset to your hotel.
July 30, 2013
Rated 5.0 out of 5.0 by Mary486 Very Clean - Friendly Staff
Staff was excellent - very friendly & helpful. Our room was clean & comfortable. I would highly recommend staying at this hotel.
July 9, 2013
Rated 5.0 out of 5.0 by Spains Outstanding Accommodations and Service
My family and I were in Bridgeport over the 4th of July weekend for the Spain Family Reunion, and I must say the hotel staff was superb! During check in, the reception desk personnel were extremely accommodating, very professional, and greeted my brother and I with welcoming smiles. Olivia especially went above and beyond with a special room accommodations request we made during our check in. She didn’t hesitate to act in response and cater to our every need, and she was very knowledgeable and efficient in handling it without any noticeable delays.
It was my first stay in Bridgeport and the hotel, and I’ll make plans to stay there the next time I’m in town. The restaurant and lounge staff did a fantastic job every time we visited their facilities. Their services were prompt and very pleasant. Kudos to the entire workforce and hotel management…thank you all for making our stay one to remember!
July 9, 2013
Rated 5.0 out of 5.0 by RevSmith Great Home Away From Home
I truly enjoyed my stay there. This was my second year coming, and when I am in the Bridgeport, Conn. again, I plan to stay at the Holiday Inn on Main Street again. I love everything about it.
July 5, 2013
Rated 5.0 out of 5.0 by AFshirt Great Service and very nice room.
Your staff was very helpful and friendly. They made you feel Welcomed.
June 18, 2013
Rated 5.0 out of 5.0 by Rodney40 Very nice experience. Great service
Very nice experience overall. I booked two rooms and we had a ball. The food was good, and the service was great. I will be back on my next visit to Connecticut.
June 8, 2013
Rated 5.0 out of 5.0 by bjp57 Bridgeport Holiday Inn the Best!
The hotel is well-maintained, immaculately clean, friendly, helpful staff, excellent food. A great place to hold a professional meeting or to just relax.
June 7, 2013
Rated 5.0 out of 5.0 by ANELKA comfortable bed and services
I will came back again and again because , i like america and people from america . i like america's food.
June 3, 2013
Rated 5.0 out of 5.0 by charbel59 Excellent experience at a great price
The room is spacious, the bed exceptionally comfortable.
Food was fresh, delicious & reasonabley priced - onion soup, crab cakes, salmon, salads. Area was convenient with a great restaurant right across the street and market for daily needs one block away. Secured my room at a low price with advance purchase. Next time I am in Bridgeport, this is my first choice hotel.
May 29, 2013