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Rated 3.7 out of 5 by 420 reviewers.
Rated 4.0 out of 5.0 Could have been a much better stay - Main light & hair-dryer did not work. To be fair they did offer to move us but as we'd just unpacked & were in a rush we were not able to. Later in the evening when we found one of the electric sockets didn't work either we couldn't move room as they were then fully booked! - Costa Coffee machine in the foyer took our money but had run out of milk. Reception said the vending machine had nothing to do with them but this is a little disappointing as its existence is advertised all over the hotel inside & out! We were given a free drink voucher from the bar but they really need to have a word with the Costa guys. - Having said the above, everything else about the hotel was great especially the very friendly and competent staff. August 29, 2014
Rated 4.0 out of 5.0 by Great stopover during our journey around the UK Whilst travelling around the UK from Australia we stopped at the hotel overnight. The staff were friendly, the rooms clean and breakfast acceptable, although not a great deal of choice. For a quick stopover, this was a great place to stay. August 27, 2014
Rated 4.0 out of 5.0 by I had a poor nights sleep My stay was ruined by a group of noisy oiks who camped outside reception which was below my room until the early hours drinking and shouting. The night porter was not able to hear me on the phone so not much sleep. The hotel manager compensated me adequately and despite the noise I'd stay again but wouldn't stay in the room directly above the main entrance. The receptionists during check in and check out were lovely and I'd recommend the restaurant to eat in the evening. August 26, 2014
Rated 1.0 out of 5.0 by Terrible wifi They have nobbled the wifi so it is virtually unusable and you just end up sitting there frustratingly waiting for basic pages to load. You can of course pay for their extortionate upgrade which of course is what they want you to do. Penny pinching like this kills any good will towards this hotel and I would choose elsewhere next time. August 21, 2014
Rated 4.0 out of 5.0 by Nice Rooms and helpful Staff Very enjoyable stay excellent room and good evening meal. A couple of complaints though. The food was excellent but the bar was really slow and we even had to wait a while for a pint of lager. Also there is no bacon available at breakfast. August 20, 2014
Rated 5.0 out of 5.0 by Relaxing night sleep before flying. The hotel check-in was smooth and friendly..the room was very comfortable and very fresh looking.The mattress was superb and gave a good nights sleep.Because we were flying to friends we had no toiletries with us and on asking at reception desk for a shampoo sample and toothpaste we were offered toothpaste and brush but was told there was no shampoo by a lady with no smile and was almost dismissive..so had to wash hair with soap from the dispenser...The room had no tea or coffee facilities which I was very disappointed with as I did not want to go down to the lounge as we were flying at 4am..This small comfort would have left me with very high regard of the hotel stay on the whole..I would also have liked to sample the hot breakfast before flying but our flight times put paid to that as hot breakfast isnt offered until 6am although the food offered was very nice too. August 20, 2014
Rated 2.0 out of 5.0 by noisy service machinery at night heating system/air con could be heard, unexpected bus service was not free August 19, 2014
Rated 5.0 out of 5.0 Superb Stay I booked this hotel, prior to our early morning flight from Stansted. Out of the local hotels that where available, I found this to be the best, and strangely enough the cheapest !(I compared all the other closest hotels) Plus points for us where that it had a bar and a restaurant, which was great to relax and unwind before we went to sleep, for the early morning flight. Staff where very friendly and helpful, room was clean and a good size, our two teenage kids had a sofa bed, which was all made up on our arrival, and was very comfy for a few hours sleep before our flight. I managed to book this hotel at a very cheap rate on the Holiday Inn website, and have to say it was excellent value for money,a great start before our holiday. I did find booking the airport parking separately, worked out cheaper than using the hotel parking option.(We used Jet Parks and booked this directly, but of course had to drive there in the morning) . Breakfast was great at 4:00am in the morning, check out very easy, and the airport is only a few minutes away. This was the first time we have used Stansted airport and the hotel. But would definitely book this hotel again. All in all a great hotel and very friendly and helpful staff, thanks for a great stay. August 19, 2014
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