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Rated 3.7 out of 5 by 490 reviewers.
Rated 5.0 out of 5.0 by Just what you need before a Flight away Perfect location to stop over before an early flight, it takes the presure off having to drive to the Airport in the morning. Arrived in the evening and got a reasonable sleep, this helped the next day of travel and meetings feel a little easier. Nice to be able to get an early breakfast too. November 24, 2014
Rated 1.0 out of 5.0 by Dissapointed Having stayed here many times before I did not expect things to have become so bad. The first room I was allocated was on the 2nd floor and the decorators had been working there all day, the smell of paint was overpowering. I went to reception and a very pleasant and helpful girl moved me to a new room. The new room was tired and very cold, so I set the heating and went for a drink and dinner, when I returned the room was still cold so I rang reception and a rather patronising lady told me I had set the heating wrongly, I explained I had set it using the instructions on the wall and it was blowing out cold air, she continued to tell me how to reset it which I did and suggested I wait a while for the room to get warm, it didn't. I again rang reception at 11pm to be told they were very busy by the same lady and someone would come and look at the heating. At 11.50 pm I walked down to the reception where I spoke to the duty manager Jakub who was totally uninterested and while I tired to explain the situation was looking around the bar area, when challenged about his lack of interest he said he was checking the time. He again started to explain how to set the heater and I told him it was not working and asked for a electric type panel heater, he said they did not have any, but there were 2 behind reception. it was now passed 12pm and he offered to move me to the second floor I declined as by then I had enough. not good service and I now know why I am only a gold club member instead of the platinum I was for years. November 23, 2014
Rated 5.0 out of 5.0 by great service and attentive staff I usually stay at this hotel when working at Stansted airport as this is a new hotel thus not tired looking. Hence the rooms are cleaner. November 22, 2014
Rated 5.0 out of 5.0 by Hassle free Hotel While not dripping in luxury this hotel is clean and the rooms pleasing and well presented to the tired traveller. The variety of breakfast choices are reasonable but the addition of some bacon would be most appreciated ! Overall, the cost of a short stay is fairly good value. November 21, 2014
Rated 5.0 out of 5.0 by Very comfortable. A comfortable room and a great nights sleep. Lovely breakfast. Such great value. Set us up well for our journey home. November 19, 2014
Rated 4.0 out of 5.0 by Clean, quiet, convenient Unlike most airport hotels this one is quiet, with little aircraft noise and little noise cause by early morning departures in the corridors or from other rooms. Staff are friendly and helpful and breakfast is adequate if unexciting. The hotel, which we have used many times, is very convenient for the airport building. November 18, 2014
Rated 5.0 out of 5.0 by Holiday Inn Experinces I have used H!E hotels in several cities home and abroad and would highly recommend them for value for money and cleanliness. November 18, 2014
Rated 4.0 out of 5.0 by Great staff Great place to stay travelling from Stansted I would highly reccomend November 15, 2014
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