Rated 4.3 out of 5 by 160
Rated 3.0 out of 5.0 by FABSIS3 Small but fine
Although the rooms are on the small size, it was fine for sleeping. Stayed mainly for the complimentary shuttle to the ferry. It is a 25 min ride minimum to the ferry. There was some miscommunication between staff and shuttle driver, but we got there and back on both days....so it worked out.
July 17, 2014
Rated 5.0 out of 5.0 by Woodstock75 Excellent Value
I love FREE amenities. I have not used the shuttle, but its great knowing that it is available. I really appreciate being able to park the car in a safe lot where security checks the plates. This is all done gratis. You can use the internet in your room at no cost. I am Platinum. Just sign up for their IHG credit card. That too comes with numerous perks. Let's not forget the fabulous breakfast included in the cost of the room. The staff is wonderful. They always go out of their way to assist you and answer any questions. This is a wonderful hotel. I am so glad I found it. This will always be my go to hotel when on the Island.
July 15, 2014
Rated 5.0 out of 5.0 by nycboundcouple Very Friendly
The staff were extremely friendly and helpful about the city and things to do. The shuttle to the ferry was a nice addition. The rooms were kind of small, but still able to walk around comfortably.
July 11, 2014
Rated 5.0 out of 5.0 by LarryC12065 Great Option on SI
Staff are great.
Hotel is clean.
Rooms are on the small side - but the furnishings are laid out well. I traveled with a family of four so it was a little more cramped than for most travelers (we have two teenage boys...)
Beds are not the most comfortable in the IHG group.
July 11, 2014
Rated 5.0 out of 5.0 Comfortable bed and great service.
I stayed at this hotel from 30Jun-05July with my family. I loved the friendly staff comfortable room ( even though the rooms were bit small)not to mention the good breakfast and my favorite was the cinnamon melt. Children loved it too. I would stay at this hotel when ever I visit NYC .
July 9, 2014
Rated 5.0 out of 5.0 by Twinie The friendly and courteous service
We had a wonderful time at your hotel. We found the location easy and loved how we could park in the hotel parking lot. We spoke with the manager and she was very professional, extremely knowledgeable about her staff, her hotel services and her community. We definitely would love to stay at your hotel next time we visit NY!
July 8, 2014
Rated 5.0 out of 5.0 by Baroness Spangenberg shuttle service
My only regret about this hotel was the shuttle service to the ferry does not run on Mondays and Tuesdays. That's the only days we were there and driving to the Staten Island Ferry is challenging to say the least.
July 7, 2014
Rated 5.0 out of 5.0 by MRM417 Great People
The staff at the Staten Island HIE are terrific. They alway take great care of me. They take a personal interest in my stay and always ask if they can do anything to make my stay more enjoyable. They know my preferences and always pay attention to the fiber details that make you feel welcome when you come.
July 6, 2014