Rated 4.3 out of 5 by 89
Rated 5.0 out of 5.0 by TravelerTTD Great for three days
Nice hotel with good staf
spotless breakfast area(great host)
Takes a while to get to Manhattan about 1 hour(subw/boat)
November 28, 2013
Rated 5.0 out of 5.0 by Dorrie12 Convenient and pleasant
The staff at the hotel was very nice and welcoming, from the desk staff to the breakfast supervisor. The room was a little small, but very clean and well lit. The heating system was quiet and the room was comfortable. The food at breakfast was very good with a large assortment that would appeal to any taste and diet.
November 27, 2013
Rated 5.0 out of 5.0 by Jonny72 Great Place to stay
I found this to be a very comfortable stay, with really friendly hosts. Holly was very welcoming, and informative. Stephen was very knowledgeable and provided information on what to see on a tailored walking tour of NTC, as was the shuttle-bus driver. The breakfast is to a very high standard, with a great choice of hot and cold buffet hosted. Free shuttle to and from the Staten Island Ferry really makes commuting to NYC a breeze. Would definitely stay here again, rather than pay exorbitant Manhattan hotel prices.
November 27, 2013
Rated 5.0 out of 5.0 by doc93 extremely professional and efficient staff at front desk
staff at front desk very amenable to solving all issues and providing helpful information; manager and assistant manager make themselves available to solve problems
November 27, 2013
Rated 5.0 out of 5.0 by HTrout Excellent Stay
We booked rooms with this hotel for employees of ours doing work in Brooklyn. The hotel employees were extremly knowledgable and helpful from the beginning of the booking experience throughout checkout. Everyone was friendly and had no problem helping us find the nearest rent-car business, car pick-up services and directions for the guys to use when traveling from Staten Island to Brooklyn.
November 25, 2013
Rated 4.0 out of 5.0 by Jas19 great service
Just wanted to give recognition to a very nice host Stephen. He works in the breakfast cafe. He really goes out of his way to make the guest feel welcome. He always has a smile on his face and a great attitude. He is an asset to Holiday Inn Express. I really just wanted to grab a cup of coffee and I ended up having breakfast both days. He even packed up a cinnamon bun to go for me. :)
November 23, 2013
Rated 4.0 out of 5.0 by RichardLOZ Average hotel with outstanding staff
Traveling to the US with the family on this trip, we chose to stay at the Holiday Inn Express in Staten Island rather than in NYC itself.
The hotel was as expected, with reasonably small but adequate rooms. We had a room with 2 double beds, which did not leave too much room for anything else, however I was pretty much aware of this before checking in.
We arrived quite late, probably around 1 am in the morning or thereabouts, and the greeting received by the front desk person was very cheerful and helpful, even though it was such a late hour. He advised us of everything we needed to know about the hotel itself, as well as giving us some tip & advice for the days we were going to be spending in NYC.
Checkout was also efficient and friendly, so overall no major complaints about the hotel at all, and I would most likely stay here again if I was in the area.
The outstanding part of the stay was breakfast with Stephen as the host. I have never seen someone so helpful and cheerful all morning dealing with both happy and no doubt grumpy people over the course of breakfast. Each day he advised what was on, and always encouraged us to take something with us for our day in the city. Stephen - you made each day quite special for all of us. Shai wanted to take you home :)
November 20, 2013
Rated 4.0 out of 5.0 by Optech Very down to earth personell.
The staff does everything possible to make you feel at home. Breakfast staff are very friendly and open early for the working person and try to make sure you get what you need. Thank you.
November 19, 2013