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Rated 4.4 out of 5 by 106 reviewers.
Rated 5.0 out of 5.0 by Nice Stay The room was nice and clean, all appurtenances worked well. Bed was comfortable, one of the best nights sleep when on travel. July 16, 2014
Rated 3.0 out of 5.0 by Clean rooms, construction Generally, this hotel was not bad compared to others in this area, but not up to other Holiday Inn Express standards. The rooms were clean and updated. The staff seemed inexperienced and our bill was incorrect-- although they did correct the error. Although they had the same breakfast choices as other HIE hotels, the pastry/bread was stale and the egg/cheese omelet was slightly burnt. We ended up going to the Waffle House across the street for breakfast the next day. There was construction going on the highway right outside the hotel, and even though our room was on the other side, we could hear the loud construction long into the night. The bed was comfortable. The internet access was good. July 5, 2014
Rated 4.0 out of 5.0 by Great service Staff was very accommodating to allow our family to use breakfast area to gather for visiting each evening we were there. July 4, 2014
Rated 5.0 out of 5.0 by Our stay We would not stay anywhere but this hotel in Statesville, NC. Pat and her staff always go out of their way to take care of us. Most of the time we stay in the same room. We have been a customer every since this hotel was opened. July 3, 2014
Rated 4.0 out of 5.0 by Skip the Breakfast Skip the Breakfast lots of good places to eat near by July 2, 2014
Rated 2.0 out of 5.0 by Stayed twice/Impressed None My family and I stayed at this property on our drive to and from Walt Disney World. First stay was nice and we were well received by friendly staff. We were so tired from the trip we went right to bed. The next morning we got a real idea of the room when we made sure we had left nothing behind. Spider webs on the curtains, dust on lamp shades, old tube of chap stick and food pushed under the edge of the bed to name a few of the issues. We were running behind so there was no time to stay and complain that day. Our return trip was slightly better, staff was nice at check in, room (Same One) seemed cleaner. The following morning we went to the breakfast and what was made up by the cleaner room was taken away by the disappointing morning. Hostess for the breakfast was not friendly and did not smile. Anything that ran out had to be requested to be filled and that appeared to be a nuisance for her. Over all I usually say give a place a second chance but you blew yours. I will not stay at this location again. July 1, 2014
Rated 5.0 out of 5.0 by You'll be glad you stayed here I am a review person! I read the reviews for everywhere that I would like to visit, so I was a little hesitate in booking this hotel. However, I did and was very pleased with my decision. The staff is extraordinary!! Everyone that I came in contact with had smiles on their faces and always greeted me with a good morning, or hello. The room was very clean, and the mattresses were fantastic. Breakfast was great, of course there were times when the food selection was low but that's understandable with a good many people eating. There was coffee available every time I went to get some and the people at the desk would tell me they would make some fresh coffee if it wasn't to my liking. I didn't hear any construction noise and I had no issues with hearing my neighbors talking either. When I checked out, the Manager asked me how my stay was and she seemed genuinely concerned about whether I experienced any issues so I would think that if people did experience issues, she would correct them if she was told about them. Can't really fix something that you don't find out about til you read it in a review. I would definitely stay here again June 30, 2014
Rated 3.0 out of 5.0 by Disappointed The breakfast was not restocked as food was depleted. Hot water and coffee were not refilled, so our group (staying in 4 rooms) went somewhere and bought breakfast on the second morning of our stay. We stay at HIE because it is a bargain to get a room and breakfast for the price...not so in this case...probably will consider an alternate lodging next time. June 25, 2014
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