Rated 4.4 out of 5 by 108
Rated 5.0 out of 5.0 by jinklins hard to please
my mother is hard to please, but she could not find one thing wrong with this hotel.....she tried so hard and failed. the staff truely knows the meaning of customer service......awesome place.. when traveling, i rarely find an hotel that doesnt have problems....this place was great.
July 23, 2014
Rated 5.0 out of 5.0 by chasfern Great stay
We had a wonderful stay at Statesville HIE. Everything was great. The Clerk at check-in (JIM) went out of his way to help us feel at ease.
We will b staying at this location next we visit our family
July 20, 2014
Rated 5.0 out of 5.0 by Papa Johns Nice Stay
The room was nice and clean, all appurtenances worked well. Bed was comfortable, one of the best nights sleep when on travel.
July 16, 2014
Rated 3.0 out of 5.0 by JanetMarie1111 Clean rooms, construction
Generally, this hotel was not bad compared to others in this area, but not up to other Holiday Inn Express standards. The rooms were clean and updated. The staff seemed inexperienced and our bill was incorrect-- although they did correct the error.
Although they had the same breakfast choices as other HIE hotels, the pastry/bread was stale and the egg/cheese omelet was slightly burnt. We ended up going to the Waffle House across the street for breakfast the next day. There was construction going on the highway right outside the hotel, and even though our room was on the other side, we could hear the loud construction long into the night. The bed was comfortable. The internet access was good.
July 5, 2014
Rated 4.0 out of 5.0 by Mart16 Great service
Staff was very accommodating to allow our family to use breakfast area to gather for visiting each evening we were there.
July 4, 2014
Rated 5.0 out of 5.0 by dbbb Our stay
We would not stay anywhere but this hotel in Statesville, NC. Pat and her staff always go out of their way to take care of us. Most of the time we stay in the same room. We have been a customer every since this hotel was opened.
July 3, 2014
Rated 4.0 out of 5.0 by rb34 Skip the Breakfast
Skip the Breakfast lots of good places to eat near by
July 2, 2014
Rated 2.0 out of 5.0 by Gman920 Stayed twice/Impressed None
My family and I stayed at this property on our drive to and from Walt Disney World. First stay was nice and we were well received by friendly staff. We were so tired from the trip we went right to bed. The next morning we got a real idea of the room when we made sure we had left nothing behind. Spider webs on the curtains, dust on lamp shades, old tube of chap stick and food pushed under the edge of the bed to name a few of the issues. We were running behind so there was no time to stay and complain that day.
Our return trip was slightly better, staff was nice at check in, room (Same One) seemed cleaner. The following morning we went to the breakfast and what was made up by the cleaner room was taken away by the disappointing morning. Hostess for the breakfast was not friendly and did not smile. Anything that ran out had to be requested to be filled and that appeared to be a nuisance for her. Over all I usually say give a place a second chance but you blew yours. I will not stay at this location again.
July 1, 2014