Rated 4.4 out of 5 by 160
Rated 5.0 out of 5.0 by steck great service, very clean and comfortable
I love this hotel. For the last 6 years, I always stay here if I'm in the Charlotte area. The staff is very accomodating. Rooms, breakfast area, lobby all very clean. I feel very relaxed at this hotel. The only negative has nothing to do with the hotel except its location is such that it is very difficult for someone to walk from the hotel to surrounding businesses.
November 7, 2013
Rated 5.0 out of 5.0 by bob437 A Great place to stay.
This hotel is a wonderful place to stay in the Lake Norman area.
It is right in the heart of Mooresville and convenient to everything you need. I'd stayed here before and always found the staff friendly and helpful. The free breakfast buffet is really good and has a huge assortment of choices (come hungry.) Also free are the internet and USA Today newspaper. If you are travelling I-77, the hotel is just 2 streets to the right of the northbound lane. Perhaps the nicest thing I've encountered here, was being allowed to go ahead and check in several hours early. Since my visits are directly in Mooresville, this helps me out a lot and saves me much time and effort by not having to come back later in the day for check-in. You simply cannot beat the value, comfort, amenities, service and extras for the price. I highly recommend this hotel and it will always be my choice on future visits to Mooresville.
November 2, 2013
Rated 5.0 out of 5.0 by Bob5038 Pleasant Experience
My wife and I had not stayed at this location before but found it to be quite pleasant. We will definitely consider this Holiday Inn Express the next time that we are in the Mooresville area.
The breakfast choices were great for self service. Everything was fresh and tasty.
Staff was pleasant and eager to help.
October 30, 2013
Rated 5.0 out of 5.0 by Mothergoose1967 Excellent staff
The front desk staff was fabulous, very knowledgable about the area, friendly and welcoming. The continental breakfast was the best we've ever experienced...great variety and hot choices each day. And the staff serving breakfast was super sweet, genuine down south hospitality. Would recommend this hotel to all.
October 24, 2013
Rated 5.0 out of 5.0 by Donna2000 perfect stop from FL to Ohio
The staff was wonderful, comfortable bed, very clean and quiet. Felt very safe as a female travelling alone. Many places to eat within walking distance. Loved the cinnamon rolls at breakfast!
October 18, 2013
Rated 5.0 out of 5.0 by MJH123 Clean and comfortable
Very clean, spacious room. Staff was extremely friendly. Only complaint was that the bed was a bit squeaky. Other than that, perfect stay. Will definitely be back if ever in the area again!
October 16, 2013
Rated 5.0 out of 5.0 by Gener123 Good time
We had a great time while we were there. The staff were very courteous and helpful. Rooms were clean and very comfortable . Will stay there again anytime.
October 16, 2013
Rated 5.0 out of 5.0 Pillows
Not happy with pillows. Too Big and Too Soft for me but everything else was GREAT, We stay there one or two times a year. Always satisfied
October 15, 2013
Rated 4.0 out of 5.0 by dieman Limited parking, comfortable bed
Property is located in reasonable proximity to Interstate 77, my room had some issues with the shower curtain nearly falling off the wall and commode float stuck. Room was clean and contained everything I needed for a comfortable stay with the exception of the above mentioned items.
October 14, 2013
Rated 3.0 out of 5.0 by Moducote Latent Review- Returning Soon
Sorry for the latent review...
When I arrived, it had just finished a hard rain. When I entered the room it had the smell of wet, dirty carpet. There was a fan bowing on the wet carpet near the window, hence the window must have leaked.
Fortunately the staff was kind enough to move me to a different room which was much better.
My rating above is based on the first room...first impression!
Hotel staff were great.
I feel rooms need to be updated.
October 14, 2013
Rated 5.0 out of 5.0 by James3 Best value ever
Stayed many nights in various hotels recently , as we traveled from Florida to New York , and back. This location was by far the best place to rest , after a long day driving. Thank you to a great staff !!
October 7, 2013
Rated 5.0 out of 5.0 by Jasper69 Very welcoming - clean room
I stayed at other Holiday Inn's throughout NC and this is one of the best. Guest services were fantastic - very welcoming and greeted. Although happy hour was over, the front desk gave me 2 cold ones after a long day along with a few things to munch on. The room itself was immaculate. The only complaint was the weird bathroom layout - opening the door all the way inward was impossible due to bumping into the shower curtain rod. Kinda weird. Other than that, i'd highly recommend staying here if in the area.
October 7, 2013
Rated 5.0 out of 5.0 by Jessie329 clean and excellent service!!
I originally had reservation in a hotel near to this hotel, that turned into a nightmare, walked over and asked if there was any rooms available, woman at desk was extremely helpful. Our room was clean, bed was comfortable, breakfast was very good, will definitely stay there next time I go there to visit my daughter!!! Highly recommend this hotel!
October 7, 2013
Rated 5.0 out of 5.0 by Pixxie23 Nice place.
This place is very nice, clean and comfortable. I would recommend.
September 25, 2013
Rated 4.0 out of 5.0 by Nick10 Great service
I was returning to my roots as I grew up and went to school in Mooresville. As a guest, Mon-Thurs 2-6 Sep 13, I enjoyed a relatively quiet stay. I loved being able to use the fitness room. It allowed me to maintain my exercise routine while away from home.
The breakfast buffet had a variety of choices and the ladies who serviced it were hospitality itself! The environmental services crew really maintained a high standard.
September 11, 2013
Rated 4.0 out of 5.0 by hellonwheels Great staff
Handicapped traveler needing various accommodations for my condition always handled by a smiling staff.
August 28, 2013
Rated 4.0 out of 5.0 by hhikaye Clean motel
competent desk staff- very friendly. The bedding needs to be up-dated . The lady at breakfast was nice, but slow in getting the food out . She didn't keep up with the people coming in.
August 28, 2013
Rated 4.0 out of 5.0 by Susie49 Very clean and bright
We were very impressed by the cleanliness of our room .The staff was also very cordial and helpful . We would definitely stay again !
August 25, 2013
Rated 2.0 out of 5.0 by mommy43girls Good hotel for people traveling with pets for the price
I did not have pets with me but, others did. I found my room rather smelly and the ac wasn't great. I also felt like the locks on the door didn't seem too secure. The room could have been cleaner, the rugs seemed in need of a cleaning and it needs an update. The parking lot was way to small. I came in late and had to park next door. The lobby was nicely decorated. Overall not a horrible place but, not the greatest either. I would stay here again if I had my dogs with me.
August 24, 2013
Rated 5.0 out of 5.0 by JimBetty Excellent friendly staff
The best Holiday Inn Express that I have ever stayed at. The manager comes and speaks with each guest during breakfast to see if everything is fine and if anything is needed. She is very polite and caring. Rooms are clean and neat. Plenty of restaurants nearby for dinner or lunch. Location is perfect. I only stay here with family when in the area or just passing through.
August 23, 2013
Rated 5.0 out of 5.0 by JimBetty Great Staff
Great service. Let me check in about 6 hours earlier. Very friendly and clean.
August 17, 2013
Rated 3.0 out of 5.0 by Bussiness Bathroom
During my shower on the day I was leaving I noticed ants! on the bathroom floor. When I was driving later and needed something from my bag there were ants in my clothing!!!!!!!!!!!!! I did report the bathroom ants to the manager and he was going to deal with it that day but the excuse that they had a lot of rain and that was why the ants were on the 5th floor did not fill me with confidence. The staff were good only to be let down by the ants!!!!!!!
August 12, 2013
Rated 2.0 out of 5.0 by Webdev Bad experience
All the hot food was cold. When checking out the person took a call while helping me
August 3, 2013
Rated 5.0 out of 5.0 by canken1 Wonderful staff great service
Nice and pleasant....employees were very friendly and accommodating....very happy with our stay
July 29, 2013
Rated 5.0 out of 5.0 Great location and pool
Grandson and I really enjoyed the pool and convenience of close shopping. Very quiet and enjoyable stay!
July 26, 2013
Rated 4.0 out of 5.0 by PatMS No refunds for prepay
My only complaint is that my plans had changed and only needed to stay 2 nights rather than 3. I asked if I could cancel the 3rd night when I checked in. They said that since I prepaid, I couldn't get a refund. So be careful when you make a reservation.
July 25, 2013
Rated 5.0 out of 5.0 by texastea7 employees and manager understanding
My business group needed additional days to stay on busy weekend. Manager extended my stay for business purposes needed to be completed by a major Client
July 14, 2013
Rated 4.0 out of 5.0 by JKLW Brand is always as expected
We have been staying here for a number of years. It is just starting to show a little wear and tear, but still nice. Pool area could use a little improvement.
July 14, 2013
Rated 2.0 out of 5.0 by dogtraveler pet friendly???
Seemed as though they gave us a room that was badly in need of being updated, with left-over furnishings. Front desk staff lacked sufficient training and person who checked us in would obviously have preferred to be somewhere else.
July 8, 2013
Rated 2.0 out of 5.0 by joe543 Run Down
Refrigerator did not work. When this was brought to the attention of the staff they suggested to unplug and plug back in. Once that did not work they had no solution at the front desk. Just had to go without.
Rain came in through the window frame during storm.
Room air conditioning did not cool the room properly.
Would not stay again.
July 7, 2013