Rated 2.0 out of 5.0 by Alikat Will give it one more try
Having read numerous online reviews I was disappointed. The property was clean and neat. Requested a king executive suite. Although the room was large, it was dark and lacking of much in the way of decor. Walls were heavily scuffed with obvious signs of recent repair work yet to be painted. Woke to the noise of a school group in the hall, which went on for over an hour. Finally called front desk and it was addressed, overall it made for an unpleasant experience. Felt like I was in a school dorm - signs in the hallways reminding guests that quiet time is 11pm should have been my first hint that peace and quiet is not to be expected. I will be making numerous trips to this area for business over the next while and will give this property one more chance as there are limited hotel choices, hoping for a better experience.
May 20, 2013
Rated 5.0 out of 5.0 by keith338 A Huge Difference - Stellarton vs. Truro
We compared with recent Holiday Inn, Truro - service at desk with a smile and conversation, as well as advice that may have affected our staying - re: hockey teams - given and appreciated, offered water instead of having to ask for it, compared to basic registration form; good room, clean, uncramped compared to inadequate dusting and 'temporary' furnishings; cost difference definitely favourable as it included breakfast in Stellarton, none in Truro; paid twenty dollars less at Stellarton than Truro.
Realise one is new, the other a remake of an old motel. Should not affect the above remarks except in pricing.
Worked in hospitality industry long enough to know that dark and small rooms require the "lighten up" decor rule.
May 17, 2013
Rated 5.0 out of 5.0 by Bougie Service
Front counter staff were pleasant and helpful. I am staying here again this week.
May 15, 2013
Rated 5.0 out of 5.0 by Howie69 Outstanding Property !!!
Great Staff, clean up to date, a very comfortable stay...
I'll be back !
May 14, 2013
Rated 5.0 out of 5.0 by ChicoM Hospitality
The staff always go beyond my expectations not just once but every time I visit
They meet all my needs even including a wine glass on check in
April 30, 2013
Rated 5.0 out of 5.0 by Wiliej Great Hotel! Great Staff! Thanks
I have stayed at the Holiday Inn Express Stellarton before and enjoyed the confortable rooms, friendly staff and great breakfast. This time around used the hotel and conference rooms to facilitate training over a two week period. Hotel staff were fantastic, helping where ever they could to ensure all activities went smoothly. Great Job!!
April 4, 2013
Rated 5.0 out of 5.0 by Bubbasub Outstanding Customer Service
I have stayed at several Holiday Inn properties and this one is by far the best. Excellent rooms, great breakfast with choice beyond any other hotel, and Jen at the front desk was outstanding. Can't say enough about her personality and her ability to look after the needs of visitors. 5-stars if a hotel ever deserved it!
March 16, 2013
Rated 3.0 out of 5.0 by Dirtysheets Not so Clean
I have been travelliing on Business to Pictou for Business for more than 2 years and always stayed at this hotel.
On the last trip, the bed had not been changed since the last traveller. I pulled back the sheets and it was apparent that the sheets were not changed. Since the room had two double beds I checked the second one and found it satisfactory.
Another person in my party, staying on the same floor, had the same experience. He had to change rooms as he had only one bed.
When I complained, I was told sorry and offered a free movie. I said thank you and right there made the decision not to stay here anymore.
March 6, 2013