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Rated 4.4 out of 5 by 149 reviewers.
Rated 5.0 out of 5.0 by Excellent accomodations great visit We had a king size bed that was very comfortable, and the room was very clean. Our room also had a small bar sink and fridge which was great. The staff were friendly. October 16, 2014
Rated 5.0 out of 5.0 by well kept and comfortable We enjoyed the room and breafast. Hotel staff are very friendly and will take care of any issues that arise. The hotel is only minutes away from shopping and food. It is very quiet around the hotel, you don't hardly hear any road traffic. Inside the hotel in the evenings it is quiet. Hardly any noise from other guests. October 15, 2014
Rated 5.0 out of 5.0 by Canadian Hospitality - HIE Style in New Glasgow New Glasgow was a half-way stop-off for our weekend trip to Cape Breton Highlands National Park. We chose HIE because we know we can always trust the brand. Wonderful, warm staff and the usual HIE comfort-which includes the usual amazing hot breakfast. Thanks HIE! October 14, 2014
Rated 5.0 out of 5.0 by staff Friendly and courteous staff ,always attentive and friendly October 13, 2014
Rated 5.0 out of 5.0 by Reservation assistance We arrived on Sept 24 2014 to find that our Confirmation number was for a reservation for the night of the date that I BOOKED the room, Sept 11th. Fortunately, there was a room available for us. A charge was made to our credit card for the 11th and when I called and spoke to the manager, she readily reversed the charge. Thank you for the service we received. We will stay again. October 7, 2014
Rated 2.0 out of 5.0 by Not overly satisfied I booked a jacuzzi room to relax in after a long day. The tub plug wouldn't stop the water from draining. The tub was way too small for my husband and I to enjoy. The bed was very uncomfortable. This hotel should visit the Holiday Inn Express in Charlottetown and take a few notes. Highly recommend the Charlottetown HI Express! October 7, 2014
Rated 5.0 out of 5.0 by Great experience I have been staying at this property since opening, the staff are always friendly and greet you with a smile, rooms are nice, clean, location is ideal fro business, shopping etc October 6, 2014
Rated 5.0 out of 5.0 by Nice rooms and great service My stay was excellent. The only thing I would try to enhance would be the wireless internet because many times I found it to be rather slow. October 6, 2014
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