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Rated 4.4 out of 5 by 109 reviewers.
Rated 5.0 out of 5.0 by Bed was not comfortable. Mattress needs checked. It was too lumpy!! Will still stay at this IHG. Plan to book again on Sept 20th for another event for my KWVA organization in Winchester, VA. September 10, 2014
Rated 4.0 out of 5.0 by Comfortable room Everything was fine except the musty odor in the bathroom. September 9, 2014
Rated 5.0 out of 5.0 by People The hotel, itself, was very good in pretty much every way, but what made it stand out was our reception at the front desk by Malvia. She accommodated us in an uncommonly warm, gracious, and friendly manner and made us feel comfortable from the first moment, as well as on the phone prior to our arrival. We would definitely return, if passing through that area again. September 6, 2014
Rated 3.0 out of 5.0 by Excellent, Professional, I did not complain to the front desk staff about the conditions of the room that I was not satisfied with because there really wasn't anything that could have been done about the very uncomfortable mattress, the damp musty smell in the room, September 4, 2014
Rated 5.0 out of 5.0 by H I Express Great hotel chain to stay with. The Stephen City location was just a quick stopover on a long drive. The check in was smooth and fast. As soon as I told them I was a gold elite member it was like I turned into a different person. The staff was even nicer than when I just dropped in at midnight. The guest room was very comfortable and clean. Bedding and mattress were awesome, even if it was a double. No king rooms were available. September 4, 2014
Rated 4.0 out of 5.0 by What you'd expect Nice looking property. The trade off for easy access to the freeway is the freeway noise. Request a room away from the interstate and you'll be glad you did. Internet connection was ok, spotty at times. Nice clean pool and good breakfast. September 2, 2014
Rated 5.0 out of 5.0 by Excellent all around Had a very nice one night stay here. Everything was great. Internet, service, breakfast and quiet. Would recommend this hotel to anyone. August 29, 2014
Rated 5.0 out of 5.0 by HCN Riders group Hotel front desk staff was extremely helpful. The checkin was smooth, they allowed us to use the pool a little later than normal got us extra towels, and suggested that we move our motorcycles closer to the front door so they could keep an eye on them for us. I also heard him go out of his way to help a guest change a reservation so that they wouldn't be double charged. All in all I would highly recommend staying here. August 27, 2014
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