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Rated 4.4 out of 5 by 90 reviewers.
Rated 5.0 out of 5.0 by Comfortable and extremely clean The service was excellent in all areas.The room was very clean.The bed and pillows were comfortable. The internet service was fast and easy. Check in and check out were simple. Would stay here again. July 11, 2014
Rated 5.0 out of 5.0 by Very Nice Hotel Enjoyed my stay. Thanks for a good time. Hope to come back and stay the next time I'm by here. July 10, 2014
Rated 5.0 out of 5.0 by Stopover heading South Hotel is excellent is every way and surprisingly affordable. Easy access from I-81. Large pleasant room, good breakfast. Will stay here again. July 7, 2014
Rated 5.0 out of 5.0 by Great service and Good value Clean and comfortable rooms. Good value for the price , staff very helpful. Will be staying on our way back home July 3, 2014
Rated 5.0 out of 5.0 by Comfortable room and nice breakfast Have stayed at several Holiday Inn Express and have been very pleased with all of them. July 2, 2014
Rated 5.0 out of 5.0 by Have stayed @ this HI-Express at least a dozen times... Breakfast always good - breakfast attendant always super. Never any issues or problems here. June 28, 2014
Rated 5.0 out of 5.0 by Excellent Accomodations for the price with Friendly Staff We found this establishment very nice for the price. The staff were very friendly and attentive. The breakfast accommodations had a great selection of items to choice from. Would recommend this hotel and would stay here again if in the area. June 24, 2014
Rated 5.0 out of 5.0 by Sparkling Both service and property were sparkling. Clean, comfortable, personable. Noisy guests outside our door were swiftly and courteously taken care of by the front desk. Our expectations were exceeded, and we would stay here again. June 11, 2014
Rated 5.0 out of 5.0 by Local164 Excellent front desk staff. Pleasant overall experience. June 9, 2014
Rated 5.0 out of 5.0 by great place to stay We stayed here on our way back home. The rooms were clean and comfortable and the staff was excellent. Holiday Inn Express breakfasts are the best value by far. We would highly recommend this hotel. As well, there were a number of fast food establishments within walking distance as well as a Butcher Block restaurant which was excellent. May 8, 2014
Rated 1.0 out of 5.0 by Dirty and Not well maintained We arrived without a reservation and was told there were only non smoking rooms available. A very nice young man at the desk called several other HI to see if they had availbility. There were no rooms available so we decided to stay. I was appalled at the condition of our room. There was so much debris on the carpeting (used matches, unused matches, hair, etc). We climbed into bed to find someone else's hair on the sheets. We were so exhausted we just went to sleep. The room was unclean and very very shabby. In retrospect we should have traveled further to find another hotel. In the morning (we skipped breakfast because we could not wait to leave), when I checked out I told the front desk attendant. She was very nice and aplogetic. The only plus side to the hotel was the staff. The rest was awful. April 28, 2014
Rated 4.0 out of 5.0 by Comfortable bed and grab bar in bath good. No comfy chair in room but two beds fine. Good value for price rate. April 20, 2014
Rated 5.0 out of 5.0 by Great Stay Travelling from Florida to Nova Scotia. Great stop, comfortable and good location. April 19, 2014
Rated 5.0 out of 5.0 by A CONVENIENT STOP FOR GAS, FOOD, AND RELAXING NITE A GREAT STOP FOR GAS,GOOD FOOD & CLEAN COMFORTABLE ROOM. MET BY A VERY PROFESSIONAL, POLITE, FRONT DESK , WHO RECOMENDED TWO CLOSE PLACES TO EAT, WITHIN SHORT WALK. WAS EXCELLENT, AND GIVES 10% DISC. WITH "HIE" ROOM KEY. FRONT RECEPTION AREA VERY DIFFERENT FROM OTHER HIE HAVE STAYED AT, IS BREAKFAST AREA IN MORNING, EXCELLENT BREAKFAST, VERY FRIENDLY HELPFUL STAFF... April 7, 2014
Rated 1.0 out of 5.0 by Promise not kept! Noisy room! After having driven for 10 hours, the room which we had been promised when we booked our reservation was no longer available when we arrived. We had to settle for a room 3 doors from the elevator and vending machines. We did not sleep well because of the horrible and constant noise coming from the ice machines' compressor. We'll be looking for somewhere else next time we stop around Winchester VA. April 5, 2014
Rated 5.0 out of 5.0 by Excellent hotel We stay at this Holiday Inn every year on our way to Florida, we also stayed there on the way home this year, we find the staff very friendly, rooms are clean and comfortable and breakfast is good, so overall a very pleasant experience. April 3, 2014
Rated 3.0 out of 5.0 by Noisy room I found room 105 to be noisy as it's close to the front desk and there is ceramic tile in the hall that approaches the room - thus you hear the click-clack of every rolling suitcase as it makes it's way to the elevator or down the hall. The rolling suitcase noise stops just shy of room 105 as that's where the carpet begins. Also, I heard the doors from the adjoining rooms and the ones across the hall every time they slammed closed. This may have been caused by the room's occupants not being courteous as they entered and left their rooms. I find that hotel etiquette is a lost art among most people. It's common courtesy to be quite, and speak softly as you walk in hotels. The breakfast food was typical sub-par, mass produced, highly processed "food." A least there was fresh fruit and yogurt. The room was clean and comfortable and I slept well once the noise subsided. I imagine that rooms at the other end of the hall would have been quiet as would rooms on other floors. February 3, 2014
Rated 4.0 out of 5.0 by Room comfort Room was dusty and air very dry. Thus, unable to sleep through the night. December 31, 2013
Rated 2.0 out of 5.0 by fair at best The hotel felt old even if newly refurbished. Way behind other new-build Holiday Inn Express hotels. Top floor was a mix of smoking and non-smoking rooms and had a terrible odor. December 22, 2013
Rated 5.0 out of 5.0 by An excellent hotel! I recommend this hotel to everyone! The staff is helpful, kind, and accomodating. The rooms are spacious, clean, and comfortable, and breakfast is awesome: hot or cold food items, eggs, country gravy and biscuits, or cereal and fruit -whichever you prefer. An excellent hotel! December 6, 2013
Rated 5.0 out of 5.0 by Great Stay, as always We have just spent the 6th Thanksgiving night after dinner with family ,at this location and, as always the staff is welcoming, the room clean and comfortable, breakfast fresh. Staying has become, and will continue to be part our holiday tradition. December 2, 2013
Rated 5.0 out of 5.0 by Clean and comfortable We do extensive traveling by car. Always look for a Holiday Inn Express for our over night stays. This inn was clean, quite and accommodating as all are. November 10, 2013
Rated 3.0 out of 5.0 by Front desk clerk on check-in friendly and welcoming. Housekeeper looked after our needs efficiently and happily. We found that the breakfast provided at this Holiday Inn was far less attractive than other Holiday Inn establishments November 7, 2013
Rated 1.0 out of 5.0 by Wouldn't stay at the location again We were staying here as part of a room block for a wedding. The bride and groom ended up having to stay in a 2 double beds room because their king suite was not available due to sprinkler problems (they should have been better accommodated into either a king room or the hotel should have paid for them to stay in the comfort inn right next door). The rooms smelled awful, the bed was not comfortable and didn't have any spring to the mattress. We asked for our room to be cleaned while we were at the wedding and came back and it was not cleaned. I would never stay at this location again. October 30, 2013
Rated 5.0 out of 5.0 by Very comfortable Although brief, we checked in late and checked out very early, we enjoyed our stay. The room was nice, too bad we didn't have the opportunity to use the whirlpool bath! Breakfast was delicious and we were on the go so we grabbed a few items on the way out. If there was one thing that was not so good, but it only affected us while walking to our room, the hallways smelled badly of cigarette smoke. However, our room did not. We had a very pleasant stay, thanks. October 29, 2013
Rated 4.0 out of 5.0 by nice hotel Excellent staff. Very clean hotel. My only issue is that it was very busy and I had to take a smoking room. My clothes still stunk 3 days later. I wish hotels would insist smokers do so outside. Smokers stink and destroy the ambience of a room. Other than that it is a great hotel. October 16, 2013
Rated 5.0 out of 5.0 by long day relaxing night On our way south this past Sept, very long day's drive and stopped at visitor centre. Found brochure with description and stopped. Glad we did, great quiet hotel. very clean October 14, 2013
Rated 5.0 out of 5.0 by Just passing through Nice location, close to the Highway, food and the northern end of the Skyline Drive. The hotel staff was helpful with dining suggestions. October 4, 2013
Rated 1.0 out of 5.0 by Reservation Foul Up We booked a King Suite with whirlpool tub well in advance. When we checked in I even said, "This is a King suite, right" and was given some kind of a reply that didn't really say yes or no, but I didn't think too much about it. When we got to the room it seemed like it was a standard King room with a fridge, not what I have been accustomed to after many years of staying at Holiday Inns. I kept thinking that this really wasn't what we booked so I got out the confirmation and after supper went to the front desk and handed it the clerk and questioned our room. He finally told me that they over booked the suites and had to give us a different room. At that point they reduced the charge of the room. The breakfast area was very small to the right of entrance next to the registration desk. Not well planned. This is NOT what i am accustomed to at H. I. October 3, 2013
Rated 5.0 out of 5.0 by Fishkill Great stay, would recommend to anyone, Great staff. September 11, 2013
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