Rated 4.4 out of 5 by 125
Rated 2.0 out of 5.0 by Jers1 Convenient locality w/outdoor pool
however ... our guestroom would have benefited from a more thorough "makeover". Changing the color scheme and fabrics was a good choice, but seeing wrinkled bedding
July 22, 2014
Rated 5.0 out of 5.0 by B55211 Great Value
Stayed overnight on the way to visit friends. The reception desk advised me of places to eat dinner including how to obtain a 10% discount on my food bill. Great value for a stop along the road.
July 20, 2014
Rated 3.0 out of 5.0 by redemptiv Room was not cleaned, but management handled it professionally
We were last to check in (after midnight). Our room had been overlooked by housekeeping, who had left for the day/night. All alone, the front desk manager was extremely apologetic and helpful, as he assisted us with new bedding and towels, etc. and helped us get settled in, as well as discounting our room to make it no cost for our first night. The staff were very professional in how they conducted themselves, and took full responsibility. The breakfast is better than usual, offering a good blend of hot and cold food options. Location is very convenient to I-81 and Winchester.
July 15, 2014
Rated 5.0 out of 5.0 by Missy 54 Great Place to stay Great staff good value
We stayed for one night on our way home from a vacation. We were impressed with the friendly staff attentive and helpful. The breakfast was very good and HOT unlike another hotel we had stayed in earlier that week. We were late in booking and had to stay in a smoking room. It was clean and the smell of smoke was barely evident.
July 15, 2014
Rated 5.0 out of 5.0 by Laul-lie Stephens City Holiday Inn Express review
I travel interstate 81 a few times a year and always stay at the Holiday Inn Express in Stephens City. It's clean and safe for women travelers.I love the fact the sheets cover the comforter and there are lots of pillows on the beds. Highly recommend this Inn. zzzzzzzzzzzzz
July 14, 2014
Rated 5.0 out of 5.0 by Travel'n granny Comfortable and extremely clean
The service was excellent in all areas.The room was very clean.The bed and pillows were comfortable. The internet service was fast and easy. Check in and check out were simple. Would stay here again.
July 11, 2014
Rated 5.0 out of 5.0 by Jodeck Very Nice Hotel
Enjoyed my stay. Thanks for a good time. Hope to come back and stay the next time I'm by here.
July 10, 2014
Rated 5.0 out of 5.0 by j3747 Stopover heading South
Hotel is excellent is every way and surprisingly affordable. Easy access from I-81. Large pleasant room, good breakfast. Will stay here again.
July 7, 2014
Rated 5.0 out of 5.0 by Traveling together Great service and Good value
Clean and comfortable rooms. Good value for the price , staff very helpful. Will be staying on our way back home
July 3, 2014
Rated 5.0 out of 5.0 by Sistersenroute Comfortable room and nice breakfast
Have stayed at several Holiday Inn Express and have been very pleased with all of them.
July 2, 2014
Rated 5.0 out of 5.0 by Dano860 Have stayed @ this HI-Express at least a dozen times...
Breakfast always good - breakfast attendant always super. Never any issues or problems here.
June 28, 2014
Rated 5.0 out of 5.0 by bets63 Excellent Accomodations for the price with Friendly Staff
We found this establishment very nice for the price. The staff were very friendly and attentive. The breakfast accommodations had a great selection of items to choice from. Would recommend this hotel and would stay here again if in the area.
June 24, 2014
Rated 5.0 out of 5.0 by firstcuz Sparkling
Both service and property were sparkling. Clean, comfortable, personable. Noisy guests outside our door were swiftly and courteously taken care of by the front desk. Our expectations were exceeded, and we would stay here again.
June 11, 2014
Rated 5.0 out of 5.0 by Local164 Local164
Excellent front desk staff. Pleasant overall experience.
June 9, 2014
Rated 5.0 out of 5.0 by Nanny Bess great place to stay
We stayed here on our way back home. The rooms were clean and comfortable and the staff was excellent. Holiday Inn Express breakfasts are the best value by far. We would highly recommend this hotel. As well, there were a number of fast food establishments within walking distance as well as a Butcher Block restaurant which was excellent.
May 8, 2014
Rated 1.0 out of 5.0 by Bluedog123 Dirty and Not well maintained
We arrived without a reservation and was told there were only non smoking rooms available. A very nice young man at the desk called several other HI to see if they had availbility. There were no rooms available so we decided to stay. I was appalled at the condition of our room. There was so much debris on the carpeting (used matches, unused matches, hair, etc). We climbed into bed to find someone else's hair on the sheets. We were so exhausted we just went to sleep. The room was unclean and very very shabby. In retrospect we should have traveled further to find another hotel. In the morning (we skipped breakfast because we could not wait to leave), when I checked out I told the front desk attendant. She was very nice and aplogetic. The only plus side to the hotel was the staff. The rest was awful.
April 28, 2014
Rated 4.0 out of 5.0 by Herm80 Comfortable bed and grab bar in bath good.
No comfy chair in room but two beds fine.
Good value for price rate.
April 20, 2014
Rated 5.0 out of 5.0 by Redmacke Great Stay
Travelling from Florida to Nova Scotia.
Great stop, comfortable and good location.
April 19, 2014
Rated 5.0 out of 5.0 by DUGFIB A CONVENIENT STOP FOR GAS, FOOD, AND RELAXING NITE
A GREAT STOP FOR GAS,GOOD FOOD & CLEAN COMFORTABLE ROOM. MET BY A VERY PROFESSIONAL, POLITE, FRONT DESK , WHO RECOMENDED TWO CLOSE PLACES TO EAT, WITHIN SHORT WALK. WAS EXCELLENT, AND GIVES 10% DISC. WITH "HIE" ROOM KEY.
FRONT RECEPTION AREA VERY DIFFERENT FROM OTHER HIE HAVE STAYED AT, IS BREAKFAST AREA IN MORNING, EXCELLENT BREAKFAST, VERY FRIENDLY HELPFUL STAFF...
April 7, 2014
Rated 1.0 out of 5.0 by Aubimon Promise not kept! Noisy room!
After having driven for 10 hours, the room which we had been promised when we booked our reservation was no longer available when we arrived. We had to settle for a room 3 doors from the elevator and vending machines.
We did not sleep well because of the horrible and constant noise coming from the ice machines' compressor.
We'll be looking for somewhere else next time we stop around Winchester VA.
April 5, 2014
Rated 5.0 out of 5.0 by RQ-BQ Excellent hotel
We stay at this Holiday Inn every year on our way to Florida, we also stayed there on the way home this year, we find the staff very friendly, rooms are clean and comfortable and breakfast is good, so overall a very pleasant experience.
April 3, 2014
Rated 3.0 out of 5.0 by Eric61323 Noisy room
I found room 105 to be noisy as it's close to the front desk and there is ceramic tile in the hall that approaches the room - thus you hear the click-clack of every rolling suitcase as it makes it's way to the elevator or down the hall. The rolling suitcase noise stops just shy of room 105 as that's where the carpet begins.
Also, I heard the doors from the adjoining rooms and the ones across the hall every time they slammed closed. This may have been caused by the room's occupants not being courteous as they entered and left their rooms. I find that hotel etiquette is a lost art among most people. It's common courtesy to be quite, and speak softly as you walk in hotels.
The breakfast food was typical sub-par, mass produced, highly processed "food." A least there was fresh fruit and yogurt.
The room was clean and comfortable and I slept well once the noise subsided. I imagine that rooms at the other end of the hall would have been quiet as would rooms on other floors.
February 3, 2014
Rated 4.0 out of 5.0 by Nchapps Room comfort
Room was dusty and air very dry. Thus, unable to sleep through the night.
December 31, 2013
Rated 2.0 out of 5.0 by brad4777 fair at best
The hotel felt old even if newly refurbished. Way behind other new-build Holiday Inn Express hotels. Top floor was a mix of smoking and non-smoking rooms and had a terrible odor.
December 22, 2013
Rated 5.0 out of 5.0 by Slowhand60 An excellent hotel!
I recommend this hotel to everyone! The staff is helpful, kind, and accomodating. The rooms are spacious, clean, and comfortable, and breakfast is awesome: hot or cold food items, eggs, country gravy and biscuits, or cereal and fruit -whichever you prefer.
An excellent hotel!
December 6, 2013
Rated 5.0 out of 5.0 by BMC55 Great Stay, as always
We have just spent the 6th Thanksgiving night after dinner with family ,at this location and, as always the staff is welcoming, the room clean and comfortable, breakfast fresh. Staying has become, and will continue to be part our holiday tradition.
December 2, 2013
Rated 5.0 out of 5.0 by JamesJ5 Clean and comfortable
We do extensive traveling by car. Always look for a Holiday Inn Express for our over night stays. This inn was clean, quite and accommodating as all are.
November 10, 2013
Rated 3.0 out of 5.0 by Stan71 Front desk clerk on check-in friendly and welcoming. Housekeeper looked after our needs efficiently and happily.
We found that the breakfast provided at this Holiday Inn was far less attractive than other Holiday Inn establishments
November 7, 2013
Rated 1.0 out of 5.0 by KD13 Wouldn't stay at the location again
We were staying here as part of a room block for a wedding. The bride and groom ended up having to stay in a 2 double beds room because their king suite was not available due to sprinkler problems (they should have been better accommodated into either a king room or the hotel should have paid for them to stay in the comfort inn right next door). The rooms smelled awful, the bed was not comfortable and didn't have any spring to the mattress. We asked for our room to be cleaned while we were at the wedding and came back and it was not cleaned. I would never stay at this location again.
October 30, 2013
Rated 5.0 out of 5.0 by CathyAlexa Very comfortable
Although brief, we checked in late and checked out very early, we enjoyed our stay. The room was nice, too bad we didn't have the opportunity to use the whirlpool bath! Breakfast was delicious and we were on the go so we grabbed a few items on the way out.
If there was one thing that was not so good, but it only affected us while walking to our room, the hallways smelled badly of cigarette smoke. However, our room did not.
We had a very pleasant stay, thanks.
October 29, 2013