Rated 4.4 out of 5 by 85
Rated 3.0 out of 5.0 by redemptiv Room was not cleaned, but management handled it professionally
We were last to check in (after midnight). Our room had been overlooked by housekeeping, who had left for the day/night. All alone, the front desk manager was extremely apologetic and helpful, as he assisted us with new bedding and towels, etc. and helped us get settled in, as well as discounting our room to make it no cost for our first night. The staff were very professional in how they conducted themselves, and took full responsibility. The breakfast is better than usual, offering a good blend of hot and cold food options. Location is very convenient to I-81 and Winchester.
July 15, 2014
Rated 5.0 out of 5.0 by Missy 54 Great Place to stay Great staff good value
We stayed for one night on our way home from a vacation. We were impressed with the friendly staff attentive and helpful. The breakfast was very good and HOT unlike another hotel we had stayed in earlier that week. We were late in booking and had to stay in a smoking room. It was clean and the smell of smoke was barely evident.
July 15, 2014
Rated 5.0 out of 5.0 by Laul-lie Stephens City Holiday Inn Express review
I travel interstate 81 a few times a year and always stay at the Holiday Inn Express in Stephens City. It's clean and safe for women travelers.I love the fact the sheets cover the comforter and there are lots of pillows on the beds. Highly recommend this Inn. zzzzzzzzzzzzz
July 14, 2014