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Rated 4.1 out of 5 by 97 reviewers.
Rated 5.0 out of 5.0 by Best in Stephenville Clean hotel with a professional, helpful, and friendly staff. Beds were fresh, clean, and comfortable. A/C was working perfect for the 100 degree days outside. No complaints at all! Excellent service! August 30, 2014
Rated 5.0 out of 5.0 by World Class Customer Service at Hotel The people working the front desk are always so friendly. August 28, 2014
Rated 5.0 out of 5.0 by Nice Hotel We had a very nice stay and will definitely stay here again. The pool is very nice and covered. The breakfast was excellent and they left everything out for us late sleepers :) August 27, 2014
Rated 5.0 out of 5.0 by Great place to stay Great place to stay while in Stephenville. Convenient location when visiting Tarleton. August 27, 2014
Rated 5.0 out of 5.0 by Fantastic!! Upon check-in the staff was Great as usual! They took time out to adjust my discount because I am a member of an association - thought it was a bigger discount though from previous year! Anyway, our room was clean, comfortable and just relaxing after a 5 hour drive. The breakfast bar was great, I believe they were training a new person and they were on top of making sure there was enough food/drinks along with the area being clean. The Manager was just so nice. We are staying again in September, my youngest son cannot wait! We really, really enjoyed our stay! Thank You Holiday Inn Express Stephenville!! August 26, 2014
Rated 2.0 out of 5.0 by Poor Service Lack luster service from hotel staff. No recognition for IHG Gold Members. Swimming pool very cold, looked unkempt with leaves and tree stems floating around. ( Although it was cleaned on final day of stay). The workout room had only 3 equipment that hardly worked. Treadmill was very temperamental! Cycling machine was missing pedal straps. August 25, 2014
Rated 5.0 out of 5.0 by Amazing Staff We had a super stay while in town for my niece's wedding! The hotel was clean and breakfast was good, but my favorite thing was the front desk staff. The guys were so very helpful and accommodating - very polite and made our stay even better! Thanks so much! August 14, 2014
Rated 2.0 out of 5.0 by Wedding Party The Lobby was dirty and we had a long wait to check in as there was only 1 clerk at the desk who was helping others. Room was paid for by a third party before we checked in, but the front desk clerk couldn't figure that out and still wanted to charge our credit cards. Breakfast room was "full" of flys. The candy bowl was full of flys. Breakfast was all high sugar carbs. Airconditioners in rooms were loud and did not work well. This hotel needs a major remodel. August 6, 2014
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