Rated 4.1 out of 5 by 109
Rated 5.0 out of 5.0 by tamavara Very comfortable bed and great service
The bed was very comfortable and the service is great. Highly recommend Holiday Inn Express in Stephenville!
October 16, 2014
Rated 1.0 out of 5.0 by chillnh3 No rest, no snack, no stars
The air conditioning in the room is controlled by a timer, not by temperature. The result is that you can not control the temperature of the room. This means that the air conditioner turns on and off every 10 minutes. I was woke up several times during the night because of this.
I asked about cookies at 7pm and was told by the desk clerk she did not have time to make them. Next time there will be no next time
October 10, 2014
Rated 4.0 out of 5.0 by phreddyj No remote
The room did not have a remote control for the TV. After several tries by staff, one was located. Other than that everything was up to usual HiExpress standards.
October 10, 2014
Rated 2.0 out of 5.0 by Caddy69 Not a top rated hotel experience
The only good things was the room was very clean and the front desk staff were very nice.
The negatives were: the air conditioner in room 222 did not work correctly; had to set it on 63 to get it to cool ..very hot day so not a good sleeping experience....so don't stay in that room. We reported to the front desk. The room was on a very noisy hall and the walls so thin that you could hear the person in the next room snoring all night long...reported to the front desk. The pillows were labeled soft and firm and the firm was very soft, not firm. The breakfast was lukewarm and the person in the dining room could not get the pancake maker to work. So not the best experience in a hotel. All this was told to the front desk... we got an apology, but nothing else.
October 9, 2014
Rated 5.0 out of 5.0 by ToShort Sandra
The staff has to be the best part of this hotel hands down.
October 2, 2014
Rated 5.0 out of 5.0 by Al BossMan Great Stay
Very enjoyable stay. Rate everything excellent. Great value for the dollars. Would do it all again.
September 24, 2014
Rated 5.0 out of 5.0 by CindaLou Great Staff
Front desk help very attentive during the day and evening shift.
Breakfasts well stocked.
September 17, 2014
Rated 4.0 out of 5.0 by TXKelly HI Stephenville
Fair room price for a fair room hotel. Needs updating. Needs new printers in the business room.
September 13, 2014