Rated 3.9 out of 5 by 110
Rated 5.0 out of 5.0 by Kirsty20 Good Value
Me and my boyfriend have stayed at Holiday Inn Express in Stevenage a few times now and We have never had a complaint.
On one occasion I felt cold but couldn't work out how to use the heater so went down to reception and the man switched it on from his side and he was very friendly.
The staff are always friendly and are always checking if things are okay. We havent tried breakfast yet as we usually just sleep in.
Beds are always clean and comfortable and I like that soft and firm pillows are provided.
For the price I think they definately push the boat out and it is good value for money.
February 26, 2014
Rated 4.0 out of 5.0 by Paul 01661 Don't rely on the Internet
This hotel is good value for money.
The breakfast variety for hot food is poor but the hotel make a point of advertising breakfast as a complimentary service.
Worst thing is the internet. If you manage to login you are faced with dial up speeds - impossible to do anything other than read a few emails. What makes this even worse is the fact you have to go to reception every night for a new 24 hour code - that's poor service when you are staying for 3/4 nights.
February 25, 2014
Rated 4.0 out of 5.0 by Rogue_Leader Great hotel but avoid the basement and bring your own internet
A pleasant hotel with fluffy towels comfortable beds, good showers, widescreen TV and tea and coffee, but I'd prefer to pay a small charge and have usable internet than have unusable internet for free.
Cons: Internet so slow that it might as well not be there, Cold-ish rooms.
Pros: everything else. Great staff, great breakfast, comfortable beds, location near the A1 and the train station. Good value.
February 25, 2014